CMA's Colonial Hyundai
Chester, VA
Filter Reviews by Keyword
By Type
1,094 Reviews of CMA's Colonial Hyundai
Best experience purchasing a car ever! Couldn't ask for a better car purchase experience or a better salesman. Milton Robinson is the best salesman I have ever come across. He was knowled Couldn't ask for a better car purchase experience or a better salesman. Milton Robinson is the best salesman I have ever come across. He was knowledgeable, easy to speak with and very friendly. More
They Made It Easy I can't say enough about this team! They fought and worked hard to get it done! This the first new car that I have ever purchased and I claim explai I can't say enough about this team! They fought and worked hard to get it done! This the first new car that I have ever purchased and I claim explain the feeling when they gave me the keys. Monica's professionalism and her knowledge of the vehicle made it real easy for me to say, "Le'ts do it!" More
Gateway Hyundai is a star! The professional and friendly staff along with exceptional pricing provide a great place to do business. I drove from Richmond past many other Hyunda The professional and friendly staff along with exceptional pricing provide a great place to do business. I drove from Richmond past many other Hyundai dealers (who all had the opportunity to sell me the vehicle via email pricing) and I am glad I made the trip. I half expected some last minute 'changes' to the excellent pricing, but they honored the email price 100%. The sales person, Charlotte Turner, was very informed on the vehicle and completely explained the options. This made my wife and I feel very comfortable with the new car. The trip to the 'Finance Office' was quick and painless, a welcome relief from past car purchases. Yvette Crews in the Finance office did an excellent job meeting our needs. I will be back again next time. More
Customer Service Overall pleasant enough, maybe a little more detail on some things and follow through on what you said you were going to do. For example the hookup wi Overall pleasant enough, maybe a little more detail on some things and follow through on what you said you were going to do. For example the hookup with Blue tooth. More
The Gateway experience My experience at gateway was great the staff was very friendly and nice. The deal was great and done in a timely manner and the price was right for me My experience at gateway was great the staff was very friendly and nice. The deal was great and done in a timely manner and the price was right for me. More
Not the first and not the last Hyundai I'll ever buy. Just purchased the 2016 Santa Fe Sport. Since 2004, I've owned an Accent, Sonata, and a 2011 Elantra. This is by far the best vehicle I've ridden in i Just purchased the 2016 Santa Fe Sport. Since 2004, I've owned an Accent, Sonata, and a 2011 Elantra. This is by far the best vehicle I've ridden in in years. Hyundai's quality is unsurpassed anywhere in the industry. More
My wife's new car lease I started searching for a lease vehicle for my wife. We were considering Toyota, Mazda and Hyundai. After viewing several models of each, my wife deci I started searching for a lease vehicle for my wife. We were considering Toyota, Mazda and Hyundai. After viewing several models of each, my wife decided to go see the Sonata . We then looked and contacted several Hyundai Dealers in the Richmond and surrounding areas. After e-mails and conversations from several, we decided to visit Gateway Hyundai.Our initial contact was with Kim Garner. She was very helpful and responsive to our questions and needs. We had not leased a vehicle in quite awhile. Because of an immediate need, leasing became the best option. We set up a time to meet so my wife could test drive the Sonata. Kim was there and also Barry Lyons, Sales representative. He was very patient and responsive to our questions and made us feel very comfortable. We went on a test drive with him and he pointed out some of the features of the Sonata as my wife drove. Returning to the Dealership, he sat with us and helped answer more questions and took time to answer them all. We never seemed rushed . We decided to lease that day and he took care of everything we needed to take the car home. We are very pleased with him, Kim and others that made this a great experience.Being a Real Estate agent, I am appreciative of my client's trust in helping them make major financial decisions. I continue to build my business by referral and I see Barry doing that as well. Regards John Statton More
As expected. Was towed to dealer for flat tire, got the tire replaced but felt service was a little slow, this was my first time at the service center, wasn't give Was towed to dealer for flat tire, got the tire replaced but felt service was a little slow, this was my first time at the service center, wasn't given any info on time estimate. More
Sonata Charlotte was very helpful . I had a short amount of time to pick of the car. She saw to it that I was well informed about the specifics of the car. H Charlotte was very helpful . I had a short amount of time to pick of the car. She saw to it that I was well informed about the specifics of the car. Had everything set up and ready to go when I got there More
New Car Purchase Bought a new Sonata, Barry Lyons made the process very easy and did everything to make it as quick and efficient as possible. No surprises, no issues, Bought a new Sonata, Barry Lyons made the process very easy and did everything to make it as quick and efficient as possible. No surprises, no issues, no problems. The dealership members were all very friendly and helpful. Made you feel like the were looking out to make sure things were what you wanted and how you wanted it. Outstanding performance, would highly recommend Gateway Hyundai and Barry Lyons to purchase a vehicle from or to get answers to questions. Thanks!! More