CMA's Colonial Hyundai
Chester, VA
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1,094 Reviews of CMA's Colonial Hyundai
Excellent staff Everyone was outstanding from start to finish Great to due business with Well informed Negotiated an excellent price All in all very pleased Thanks f Everyone was outstanding from start to finish Great to due business with Well informed Negotiated an excellent price All in all very pleased Thanks for a terrific experience!!! More
Misunderstanding of Leasing Process I leased a new Elantra from this dealership 3 years ago for my college daughter. I was happy with the terms, and continued to take that vehicle and my I leased a new Elantra from this dealership 3 years ago for my college daughter. I was happy with the terms, and continued to take that vehicle and my other Hyundai there for service. This past February when I was servicing my SUV I inquired about purchasing the Elantra since the lease was almost up. My original salesperson met with me along with another salesman, who informed me that I needed to bring the vehicle in to the dealership for inspection, and proceeded give me a print out of the charges. I asked if they absolutely needed to see the car since I was buying it anyway and my daughter had it at school 3 hours away. They insisted and I told them I'd have to make arrangements for that and left. When I got home I called my credit union to check on loans, and I told then about the need to take the car to the dealership. She thought that sounded odd and suggested I call the leasing company. Long story short, I found out not only was another trip to the dealership unnecessary, but that I could pay the finance company directly and pay no fee (dealership wanted to charge me $499 processing fee). They lied to me outright and after giving them business for 3 years I will never patronize that dealership again. UPDATE: I spoke to the Sales Manager today who apologized and explained that the gentlemen I worked with were not aware that the vehicle did not need to be returned to the dealership. They now know the options and can provide better information in the future. More
Amazing service at Gateway Hyundai My sales consultant, Peter Lewis was amazing. Best car buying experience ever!!! I wasn't there for hours and he wasn't pushy. He made the process sup My sales consultant, Peter Lewis was amazing. Best car buying experience ever!!! I wasn't there for hours and he wasn't pushy. He made the process super easy and understandable. More
Friendly and professional Salesperson was very friendly, professional, and knowledgeable. He set up my phone to the vehicle which was great since I had no clue how to do that Salesperson was very friendly, professional, and knowledgeable. He set up my phone to the vehicle which was great since I had no clue how to do that and went over many of the features available. The cars were crowded together and some were difficult to get to but they did have a large selection. More
Excellent This is my fifth Hyundai car and i must say Mr. Robinson was the most informative and pleasant salesman that I had to work with. This is my fifth Hyundai car and i must say Mr. Robinson was the most informative and pleasant salesman that I had to work with. More
Satisfied buyer In my 79 years I have bought a number of cars from a vast array of dealers. These include Ford, Chevrolet, Cadillac,Jaguar,Toyota and Lexus. In fact I In my 79 years I have bought a number of cars from a vast array of dealers. These include Ford, Chevrolet, Cadillac,Jaguar,Toyota and Lexus. In fact I have owned Lexus sedans and a SUV. Gateway Hyundai beats them all hands down. I was greeted promptly and met with not only courteous but a very knowledgable staff. The dealership is well arranged and very clean and attractive. I bought a 2015 Genesis and so far is as fine an automobile as I have ever owned. Henry Showalter More
2017 Elantra lease I gave my opinion on the previous page. The paper work part of the experience was not a good one. I would work with Shawn and KP again. I gave my opinion on the previous page. The paper work part of the experience was not a good one. I would work with Shawn and KP again. More
Excellent service Kewyn was the best salesperson. I did not feel pressured at anytime. He was very nice and helped me with everything. My experience was very painles Kewyn was the best salesperson. I did not feel pressured at anytime. He was very nice and helped me with everything. My experience was very painless. VERY SATISFIED!!!! More
Got my car! The overall experience was great. My needs were met all around in this car buying experience. They worked a deal that met my needs and not wants, I RE The overall experience was great. My needs were met all around in this car buying experience. They worked a deal that met my needs and not wants, I REALLY appreciated that. The team worked well together. More
Greatness Everything was great....the people, the service, everything. They worked with me for an affordable payment and i am ver grateful for that....I would d Everything was great....the people, the service, everything. They worked with me for an affordable payment and i am ver grateful for that....I would definitely recommend this dealership to family and friends! I LOVE MY NEW CAR!! More