CMA's Colonial Honda
South Chesterfield, VA
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Mark Clagett was my salesperson and I really enjoyed working with him. He was helpful in finding a vehicle that I wanted and could afford. He has been proactive in solving all issues and concerns that I working with him. He was helpful in finding a vehicle that I wanted and could afford. He has been proactive in solving all issues and concerns that I had and has kept in touch with me to follow up on how the vehicle is working out for me. Mark is a great asset for Colonial Honda and I will recommend him to my family and friends. I am very impressed with Colonial Honda's treatment of their customers and can see why their reputation is so great. More
Super friendly people! Dave really took his time to listen to what I was looking for and because I took so many people with me, everyone had an opinion of their own. Dave would speak to me, myself, abo listen to what I was looking for and because I took so many people with me, everyone had an opinion of their own. Dave would speak to me, myself, about my car and not let others tell him what I "should" get. More
I went in to have my CRV inspected and oil changed, ending up buying a new vehicle. I was a little disappointed that I still had to pay for the service performed on the vehicle I traded in. Otherwise ending up buying a new vehicle. I was a little disappointed that I still had to pay for the service performed on the vehicle I traded in. Otherwise I was very happy with the service. I had a doctors appointment that afternoon, I still made it on time. Fast Service. More
I visited Colonial Honda just to look. James Parker visited me in the parking lot on a VERY hot day without hesitation even though I told him that I was just looking. He was very interested in what my visited me in the parking lot on a VERY hot day without hesitation even though I told him that I was just looking. He was very interested in what my needs were for the vehicle and worked with me to figure some numbers. I knew when I left him that day that the Honda CRV was the car for me. However, due to time constraints, I knew that I would only be able to bring my husband back the next night or not for another week. I knew that James was off the next night, so I let him know. James said, "No problem, I will be there." This type of commitment from someone is almost unheard of. I appreciate his willingness to go the extra mile to accommodate my needs, it definitely goes noticed. Mr. Parker was professional and was very nice to me and my family. I will recommend him to anyone that I can. More
I had a great experience at Colonial Honda. Richard was friendly, helpful, and made me feel at home purchasing my first new car. I would highly recommend Colonial Honda, especially Richard, to anyone look friendly, helpful, and made me feel at home purchasing my first new car. I would highly recommend Colonial Honda, especially Richard, to anyone looking to purchase a vehicle. More
We initially went to Colonial Honda around 15 June 2013 and met with sales associate Chris McKinney. At the time we were just looking, and Chris did not pressure us, but gave us some options to consider. and met with sales associate Chris McKinney. At the time we were just looking, and Chris did not pressure us, but gave us some options to consider. He contacted us about a week later, but we were still not ready. We returned to Colonial Honda on 29 June 2013, and asked for Chris. He was working with another customer, so introduced us to Fred Chenault. Fred was extremely knowledgeable and had the answers to probably every question we asked. He explained the vehicle to us before the test drive, and explained the car's operation during the test drive. Fred Chenault was professional and courteous. Although I'm sure anxious for a sale, he did not strong-pitch us, but was patient and respectful. He appears quite at ease and comfortable working with the public, and he also appeared to believe in the product he was trying to sell. When we were ready to buy, Fred explained the process and introduced us to Mike Revell to complete the sales transaction. Mike worked with us in getting what I believe was a very reasonable deal. The customer always wants to get a great deal, and I think Mike helped us reach our goal. He also was quite familiar with the USAA car buying service and so was prepared to work with us every step of the way. I had been bringing my 2002 Honda Accord to Colonial Honda since at least 2007, and had been extremely satisfied with the service. Since Honda has a great reputation, and since Colonial Honda participates with USAA, it made sense to see what Colonial Honda was willing to do. The sales department came through and I have no doubt when I need to bring my 2013 Honda Accord in for service, I will continue to get great service. I also appreciate the free one-year car washes. I have actually hit 40mpg on the highway and enjoy the comfort and added safety features (i.e. display screen for right turns and reverse). It is also MUCH quieter than my 2002 Honda. Overall, very satisfied experience with Colonial Honda sales and service. Thank you. More
James, and all of the employees, at Colonial Honda are quite fantastic! They truly are all about customer service and doing whatever they can to assist you in finding the right car for you. They did not r quite fantastic! They truly are all about customer service and doing whatever they can to assist you in finding the right car for you. They did not rush me at any point. I test drove quite a few cars. James was very patient and worked hard to make sure he assisted me in finding my new car at a fantastic rate. I highly recommend Colonial Honda and every member of their team to anyone looking for their next car purchase! More
This is the second car purchase I have made from Colonial Honda. This time around the process was even better than the last. I used the Internet sales service and negotiated everything remotely. It was super Honda. This time around the process was even better than the last. I used the Internet sales service and negotiated everything remotely. It was super easy, and the price was very pleasing. I have lots of great things to say about this dealership and Jimmy who was my sales associate. I had to bypass two other Honda dealerships just to get to Colonial, and it is not that convient for me to get there. That should say something for the appeal of the customer service. The free car wash voucher is awesome! More
Richard at Colonial Honda was great to deal with. Very professional and quick responses to my emails. Overall I had a great experience at Colonial. professional and quick responses to my emails. Overall I had a great experience at Colonial. More
The staff at Colonial Honda are top notch, this was by far the best car buying experience we have EVER had! If anyone is in the market for a vehicle I would go to Colonial Honda first, no matter how far far the best car buying experience we have EVER had! If anyone is in the market for a vehicle I would go to Colonial Honda first, no matter how far the drive is. We live about an hour away and it was well worth the time and drive over to Colonial Honda. We went to another dealership to look at different vehicle and it was AWFUL!!! Start your vehicle search at Colonial Honda first, Marlon, David, Tim and Mike are WONDERFUL!!!! More