CMA's Colonial Honda
South Chesterfield, VA
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From the moment James approached us, his exemplary customer service showed through. After test driving the Chrysler Crossfire, I also test drove other vehicles the following week. My husband decided customer service showed through. After test driving the Chrysler Crossfire, I also test drove other vehicles the following week. My husband decided he wanted to get the Crossfire for me as an anniversary gift, so I contacted James and he was gracious to us, never pushy, rude or unprofessional. If we purchase from your dealership again, we will seek out James Parker. Thank you for the best customer service at a car dealership we ever encountered! Respectfully, Nancy Miles Love my Crossfire! More
I came in after a call asking if I would consider trading my 2011 crv for a 2013 edition. I was very skeptical when I came in. Mark greeted me immediately and walked me through the changes made between the my 2011 crv for a 2013 edition. I was very skeptical when I came in. Mark greeted me immediately and walked me through the changes made between the two models. He was patient in the negotiations and set clear expectations throughout the process. I love my new car and would happily recommend both Mark and Colonial Honda to friends, . More
Dane is amazing! He made the whole buying experience easy. We did not feel pressured. Dane's knowledge of the Odyssey was very impressive. He even took time to show us every feature, and made sure we we easy. We did not feel pressured. Dane's knowledge of the Odyssey was very impressive. He even took time to show us every feature, and made sure we were comfortable before leaving the lot. We would recommend Colonial Honda to everyone! More
We had a great experience buying a slightly used 2011 Honda CR-V from Jimmy Monger at Colonial Honda. From the very first e-mail inquiry from us, Jimmy was responsive and knowledgeable. He was able to Honda CR-V from Jimmy Monger at Colonial Honda. From the very first e-mail inquiry from us, Jimmy was responsive and knowledgeable. He was able to arrange it so we only had to make a single trip to the dealership to make our purchase. Since we live 22 miles away, we appreciated being able to do this. And the internet price of our CR-V was, by far, the best price in the Richmond area. It was the easiest car purchase we have ever made. Thanks, Jimmy! More
Marlon was an exceptional sales person. He was straight forward and made me so happy. I walked in looking for a used car and he put me in a brand new 2013 Honda Civic Sedan LX I would recommend anyone to h forward and made me so happy. I walked in looking for a used car and he put me in a brand new 2013 Honda Civic Sedan LX I would recommend anyone to him. He is well trained in his job and it shows, I rated him as my own personal #1 Salesman for 2013. His personality was above and beyond he is truly an asset to the Honda Family I plan on stopping in to visit him when I need anything for my Civic. Thank you Marlon so much and the rest of the team that made everything possible. Ms. Stacy Hayes More
From start to finish I received excellent service and advice from both Mr. Halprin and Ms. Tanner. They answered any questions I had and explained the process of buying a car as I had not purchased a car advice from both Mr. Halprin and Ms. Tanner. They answered any questions I had and explained the process of buying a car as I had not purchased a car before. I revisited the dealership and was met with the same friendliness. More
Jimmy was the only guy I dealt with and he literally represented the whole dealership. Most of my discussion and negotiating was done by email and phone. One of the reason I will prefer and recommend th represented the whole dealership. Most of my discussion and negotiating was done by email and phone. One of the reason I will prefer and recommend this dealership/Jimmy is because he goes above and beyond his work responsibilities. Cares for the customer, he drove around 30 miles to give me a ride after the deal was confirmed on the phone. I was so confident that I did not care for a ride back as I knew I will get the best deal and will drive back in my new Car Honda Odyssey. He will go a long way with this personality More
Walked up greeted politely by one salesman who was very friendly. We asked for Mr. Winfield and he greeted us within a minute and was very friendly as always. He pulled car off lot and offered test drive friendly. We asked for Mr. Winfield and he greeted us within a minute and was very friendly as always. He pulled car off lot and offered test drive while describing positive points of car. No wasted time for either party. Within 30 minutes we were ready to purchase car and he had pulled credit and did initial paper work and had our trade-in checked. The longest part of it all was when we had to do paperwork/contract. That too was made as pleasant as possible. Since we were transferring license it was longer but not bad. When we were finished our car was ready to drive off lot. Experience at dealership could not have been better and Mr. Winfield was businesslike but personable: experienced and informative but not PUSHY. He made the whole process move fast and smooth. We would recommend him to anyone who wants to buy a car so, the dealership benefits also. Overall great experience. More
We purchased our new CRV yesterday and the people we dealt with at Colonial went above and beyond the call of duty to assist us. James Parker is our salesperson and he was so helpful, understanding and dealt with at Colonial went above and beyond the call of duty to assist us. James Parker is our salesperson and he was so helpful, understanding and pleasant to deal with. I am certain he will have a long and prosperous career with Colonial Honda. I am thoroughly enjoying my CRV and I thank you all very much. More