CMA's Colonial Honda
South Chesterfield, VA
Filter Reviews by Keyword
By Type
Showing 1,497 reviews
Sales staff are friendly and strive to be helpful; they appear to be concerned for their customer's preferences, needs, and satisfaction (no pushiness or pressure). The facility is inviting, not overly cr appear to be concerned for their customer's preferences, needs, and satisfaction (no pushiness or pressure). The facility is inviting, not overly crowded, and offers a full selection of new car Honda models. More
Both workers were very friendly. The costumer service was terrific from Merlon. We were cars shopping and Merlon approached us and persistently persuaded us to purchase a car from Honda but in a nicely was terrific from Merlon. We were cars shopping and Merlon approached us and persistently persuaded us to purchase a car from Honda but in a nicely manners. Eric was our dealership throughout the whole process but I pointed out Merlon because his costumer service was really excellent as well. Eric was also helpful during the car purchasing process but he was more helpful after we purchased the car. Overall, it was a great experience working with Eric and Merlon. More
We requested a price online through AAA, and received a call within seconds of the request. The price offered was the best around and even included an extended warranty on the powertrain. A fair price was call within seconds of the request. The price offered was the best around and even included an extended warranty on the powertrain. A fair price was offered for our trade-in, and the deal was consummated in two days. In my 43 years of buying cars, Colonial Honda is an anomaly. The reason I say this is that it is the only dealership selling cars that I would send a loved one to and have no reservations about them being treated with respect, kindness and efficiency. I had to travel two hours to get to the dealership and was in quite a bit of pain, just making the trip. But finding this rare organization was, without a doubt, worth it. If someone had told me that such a dealership existed, I would have thought they were lying to me because my experience with salespeople from the major automobile brands has been poor, to say the least. I will go out of my way to send as many people to Colonial Honda that are interested in the brand as I possibly can. You see, I believe in rewarding people who act professionally and strive for excellence. It is also important to recognize the individuals who prepped the car and the service department that corrected a minor imbalance in one of the wheels that brought up the performance on the highway to absolute perfection. Needless to say, I will be doing business with these people again. I am extremely happy with my encounter with Colonial Honda. Jimmy Monger's exemplary attentiveness to detail is amazing. More
Our experience with the entire staff of Colonial Honda was excellent. Our sales person went way above and beyond making us feel comfortable in all respects. Everyone we encountered was amiable and helpf was excellent. Our sales person went way above and beyond making us feel comfortable in all respects. Everyone we encountered was amiable and helpful. The sales manager's interaction made us feel at home and future support for our new vehicle will be extraordinary. We will definitely recommend this dealership to anyone who inquires. More
Very good customer service. Tom was great, super accommodating and easy to work with. Great dealer. Supportive of the military and very happy with my new Honda Accord Coupe accommodating and easy to work with. Great dealer. Supportive of the military and very happy with my new Honda Accord Coupe More
The employees of this facility, all who are named above, went well above their duties to take care and resolve the issues related to my purchase of my vehicle. I can't express my appreciation for the timely went well above their duties to take care and resolve the issues related to my purchase of my vehicle. I can't express my appreciation for the timely and professional manner in which information was relayed to me. I am thankful for going to Colonial Honda to make my wonderful purchase; and once again to say "Thanks" for all of your assistance. More
I purchased my new CRV during a very stressful period due to illness of a loved one. Marlon was very patient as well as pleasant with me. He made sure I had his phone number in case I needed answers after to illness of a loved one. Marlon was very patient as well as pleasant with me. He made sure I had his phone number in case I needed answers after making the purchase. I will refer people looking to purchase a vehicle directly to him. More
We bought a CR-V, that honestly sold itself because of its features: console, leather, gas mileage, navigation, and quality of the Honda brand. Chris McKinney just made the decision easy! His no hassle its features: console, leather, gas mileage, navigation, and quality of the Honda brand. Chris McKinney just made the decision easy! His no hassle, helpful attitude was just what we wanted after another Honda dealer was contacting us daily and sometimes two times a day just to test drive a car (even after we had told him we were not in any hurry and wanted to test drive a multitude of brands and cars). When we were ready to buy late on a Thursday evening, Chris offered to work out the deal that night, Friday or Saturday, at our convenience. Saturday with a 9:30 am appointment, Chris, Kenny, and Rebekah made it easy. They were friendly, personable and made sure we were comfortable (as well as our two children). We had a great experience and will return to Colonial Honda for additional needs in the future. More
David Willoughby had us in and out in less then an hour! His customer service exceeds 5*'s! Most dealerships will make you feel pressured and annoy you with a million phone calls. David didn't do any of t His customer service exceeds 5*'s! Most dealerships will make you feel pressured and annoy you with a million phone calls. David didn't do any of those! I would recommend him to anyone looking to purchase a new or used vehicle! More