CMA's Colonial Honda
South Chesterfield, VA
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I simply made an appointment to test drive a 2013 Pilot as I was just beginning the process of seeking the best price. I met Dane Kysor and before I knew it I was going home with a new Pilot. He took his as I was just beginning the process of seeking the best price. I met Dane Kysor and before I knew it I was going home with a new Pilot. He took his time and answered all my questions. He made the process painless, especially the price! Dane paid attention to the details and even made a trip to my place of employment to install an accessory I had ordered. The original came in damaged so he took it upon himself to order me a new one. To save me another another trip to the dealership, he meet me at my office and completed the installment. Being in the customer service industry myself, I truly recognize those few that make the extra effort to satisfy the client. Dane is one of those few gems. Thank you Dane - I love my new Pilot!!! More
The rating is because the customer service was excellent, very professional, with focus on what the We wants, and tried to satisfy our desires in the highest level. Thank you very much, We are very happy wi very professional, with focus on what the We wants, and tried to satisfy our desires in the highest level. Thank you very much, We are very happy with our new Honda. More
I was interested is seeing and test driving the Honda CRV. Mr. Dane Kysor was the salesman who responded to my internet inquiry. Mr. Kysor was very friendly and extremely knowledgeable of the CRV and i CRV. Mr. Dane Kysor was the salesman who responded to my internet inquiry. Mr. Kysor was very friendly and extremely knowledgeable of the CRV and its features. He carefully listened to know exactly what I was looking for in an automobile. Mr. Kysor explained and demonstrated each and every feature of the CRV prior to the test drive. During the test drive, he had me perform various things so I could see and feel how the car reacted and feel comfortable and assured of its safety. I would definitely recommend both the Colonial Honda dealership as well as Mr. Kysor as a professional and knowledgeable salesman. More
All contact was with Glenn Seymore except one. The 5 rating is for my dealings with Glenn Seymore. The person who finalizes the paperwork in the business office was the person that was the most unrespon rating is for my dealings with Glenn Seymore. The person who finalizes the paperwork in the business office was the person that was the most unresponsive to our wishes to leave for a 1&1/2 hour drive home. I did not want my wife driving in the dark, but he insisted on trying to sell us add ons, until I had to tell him I would leave without writing the check for the car if he didn't expedite the process without the sales pitch. More
On Saturday, October5, 2013, I purchased a 2013 Honda Accord from Colonial Honda in Chester, Virginia. At this time, I wish to commend Charlie Jones, Jr., who was my sales representative on that day. He Accord from Colonial Honda in Chester, Virginia. At this time, I wish to commend Charlie Jones, Jr., who was my sales representative on that day. He did an excellent job in assisting me and was polite and effective in answering all my questions. I would highly recommend this dealership, and especially Charlie, to all my friends and acquaintances. It was a pleasure meeting him. I look forward to many years continued business with this dealership. I love my new car and I appreciated the time given to me to help me learn quickly how to use the many fabulous features. More
Excellent. It was extremely easy and stress free buying experience.I was sent there because my mother bought from tom week prior and had nothing but good things to say experience.I was sent there because my mother bought from tom week prior and had nothing but good things to say More
Jimmy Monger was excellent and easy to work with! He picked me up and drove me to the dealership and gave me a great deal on my Honda Civic. He is very knowledgeable and helped me set up and program eve picked me up and drove me to the dealership and gave me a great deal on my Honda Civic. He is very knowledgeable and helped me set up and program everything in the car. I would definitely recommend him! More
Easy going pleasant expierence. No pressure sales service. Nice follow up and all questions were answered promptly with a smile. Would definately recommend to anyone interested in a honda service. Nice follow up and all questions were answered promptly with a smile. Would definately recommend to anyone interested in a honda More
Marlon Nichols was nice, friendly and professional. He even came to help me in his day off. And Rebeka who did my papers was really sweet. I will recommend Marlon and this dealership to my friends. even came to help me in his day off. And Rebeka who did my papers was really sweet. I will recommend Marlon and this dealership to my friends. More