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CMA's Colonial Honda

South Chesterfield, VA

4.8
1,497 Reviews

2100 Walthall Center Dr

South Chesterfield, VA

23834

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Showing 1,497 reviews

November 11, 2013

We had a very pleasant experience with Dane and with Colonial Honda. We were given the best price from the start, even after shopping around. We were not hasseled or pressured, which we appreciated. Whe More

by saraheblake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2013 -

CMA's Colonial Honda responded

Congratulations on the purchase of your new vehicle, I'm sure you will have many years of enjoyment in it. We also want to thank you for taking the time to write us on how helpful Dane was. He is an important member of the Team and will be very happy to hear your comments as will all the Colonial Honda Team Members. Our goal each and every day is to not only meet the customer’s expectations, but to exceed them. Thank you for giving us the opportunity to assist with your transportation needs now and in the future. Sincerely, Ken Graham General Manager kgraham@cmacars.com

November 11, 2013

Great experience with Dane kysor. Up front great price -- spelled out all costs including additions (hitch, roof rack etc ) with installation price. Didn't ever feel like they were trying to slip one past More

by Rvkdvk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 08, 2013

Mr. Jones was an excellent salesman. He made sure our needs were met, he took the time to explain different types of automobiles that I would be interested in, he took his time to fulfill our request abo More

by bterry493
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 11, 2013 -

CMA's Colonial Honda responded

Thank you for taking the time to write about your experience here at the Colonial Honda. With time a precious commodity, we want to provide as much information as possible to assist our customers through the buying process. Based on your comments it sounds like Charlie did exactly that. Everyone at Colonial Honda works very hard to ensure the buying process is a pleasurable and hassle-free experience. On behalf of all the Team Members at Colonial Honda thank you for providing us the opportunity to assist with your transportation needs now and in the future. Should you have any questions please feel free to contact Charlie or myself for assistance. Welcome to the Colonial family. Sincerely, Ken Graham General Manager kgraham@cmacars.com

November 07, 2013

Using USAA's auto buying service, I solicited on-line quotes from several dealers in the Richmond VA metropolitan area. Among the responses was one from Mr. Jimmy Monger at Colonial Honda and it was the More

by 2014accordsport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Whitaker, Sales Manager, Jimmy Monger
Nov 11, 2013 -

CMA's Colonial Honda responded

Congratulations on the purchase of your Accord, I have no doubt you will receive many years of driving enjoyment. Thank you for the purchase and sharing your experience, Jimmy and Melissa are valuable members of our Team. We work very hard to provide all the information available, especially since so much is done online from around the state and country. Working hard to provide a memorable experience has been the goal of our family owned dealership since 1924, and understand that our most valuable asset is you, our customer. Thank you again on behalf of the entire Colonial Honda Team. Sincerely, Ken Graham General Manager kgraham@cmacars.com

November 05, 2013

I was received in a kindly matter greeted by all I was helped and all my questions were answered and the sales Representative was kind I would highly recommend this dealer another family member or friend More

by yarazeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris McKinney
Nov 11, 2013 -

CMA's Colonial Honda responded

Thank you for taking time out of your day to share about your experience with Chris. We are glad he was able to answer your questions and help you find the right vehicle! All The Best, Ken Graham General Manager kgraham@cmacars.com

October 31, 2013

I did my research between Edmunds and KBB (price for our trade in) and Matt was able to beat the Edmunds price for our new civic and they gave us a great price for our trade. I would HIGHLY recommend Matt More

by sleary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Miller
Nov 01, 2013 -

CMA's Colonial Honda responded

Your 5-Star review was a pleasure to read, thank you for taking the time to tell us about the purchase. We are happy to hear that you found the right vehicle because it is a big decision and can be difficult at times. The goal of our Team is to provided you with a hassle-free shopping experience and deliver exceptional customer service, while providing the time and attention you deserve.Thank you again for choosing Colonial Honda , and please don't hesitate to stop by, e-mail, or call us with any questions you may have now and in the future. Welcome to the Colonial Honda Family. Regards, Ken Graham General Manager kgraham@cmacars.com

October 31, 2013

Robert Johnson was very helpful and worked very hard with Robert Johnson was very helpful and worked very hard with us in purchasing our 2011 Honda CR-V. THANK YOU. Mike Revell was also, very helpful an More

by vickie01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 01, 2013 -

CMA's Colonial Honda responded

We appreciate the time spent out of your day to provide feedback on the experience you had with Robert and Mike. Our goal is to provide a quality product and quality service,. On behalf of everyone here welcome to to the Colonial Honda family. All The Best, Ken Graham General Manager kgraham@cmacars.com

October 28, 2013

Richard Miller was a pleasure to work with. He was very polite and so helpful. He informed us that he had a prior appointment with a couple from Williamsburg before I test drove the vehicle I ended up pur More

by msmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Miller
Oct 30, 2013 -

CMA's Colonial Honda responded

The entire Team at Colonial would like to take this opportunity to thank you for your purchase, and also for taking the time to tell us about your experience with Richard. He is an important member of the Colonial Honda Team and you've experienced why. A large part of our sales process is meant to simplify the buying experience by providing much of the information upfront. Twice if needed. Being a 4th generation family owned and run business, we have always tried to be a leader in the industry, but never forgetting the most important asset is our customer. Congratulations again and welcome to the Colonial Honda Family. Sincerely, Ken Graham General Manager kgraham@i95honda.com

Nov 01, 2013 -

CMA's Colonial Honda responded

We want to thank you for taking the time to write us on how helpful Richard was, he will be very happy to hear your comments as will all the Colonial Honda Team Members. Our goal each day is to not only meet the customers expectations, but to exceed them. We are committed to provide outstanding service in all area's of the dealership. Thank you again for giving us the opportunity to assist with your transportation needs now and in the future. Ken Graham General Manager kgraham@cmacars.com

October 28, 2013

Kia, sent quick and informative emails on prices as and when i asked for them, during my research phase. It was her friendly and prompt responses that made me choose her vs an other dealer who had a slight More

by ArunAravind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2013 -

CMA's Colonial Honda responded

Thank you for taking the time to let us know about how your shopping process went with Kia Young. She works very hard to take good care of her clients. We know that there are several things to consider when looking for a vehicle, price is very important however treatment and knowlege rank very high too. Enjoy your new vehicle! Ken Graham General Manager Colonial Honda

October 27, 2013

Eric was amazing, he did everything to make sure I was in the car I wanted at the price I was looking for!! Amazing service, I recommend him and colonial honda to all my friends and family! More

by Ibcindylouwho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric halprin
Oct 30, 2013 -

CMA's Colonial Honda responded

We just want to take a minute to say thank you for sharing! Word of mouth is the best advertisment. Clients letting friends, neighbors and family about the good experience they had here allows us to grow! Sincerely, Ken Graham General Manager Colonial Honda

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