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CMA's Colonial Honda

South Chesterfield, VA

4.8
1,497 Reviews

2100 Walthall Center Dr

South Chesterfield, VA

23834

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Showing 1,497 reviews

January 08, 2014

First, I purchased a 2009 Honda Pilot in May 2009 and that was a great experience, so I came back to Colonial Honda for that reason. Marlon was given my phone call when I inquired about a 2014 Pilot. More

by sgwerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon Nichols, Marlon Nichols
Jan 29, 2014 -

CMA's Colonial Honda responded

Your 5-Star review was a pleasure to read, thank you for taking the time to tell us about the purchase of your 2014 Pilot. We are happy to hear Marlon worked with you to find the right vehicle because it is a big decision and can be difficult at times. The goal of our Team is to provided you with a hassle-free shopping experience and deliver exceptional customer service, while providing the time and attention you deserve. As an extension of that goal, we have a new mobile app that will provide you with the convenience to schedule service, click-to-call, hours & directions, exclusive coupon savings, and much more. It can be downloaded for Apple and Android through their store or marketplace, it's that easy! Thank you again for choosing Colonial Honda, and please don't hesitate to stop by, e-mail, or call us with any questions you may have now and in the future. Regards, Tim Cosgrove General Manager tcosgrove@i95honda.com

January 07, 2014

After shopping around at other dealerships, we chose Colonial Honda for their great price on our new CR-V. Our car buying experience was very pleasant and virtually stress free. Also, Gary See (our sa More

by jfarmpine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2014 -

CMA's Colonial Honda responded

The entire Team at Colonial would like to take this opportunity to thank you for your purchase, and also for taking the time to tell us about your experience with Gary. He is an important member of the Colonial Honda Team and you've experienced why. Our internet process, which includes the E-Price feature, is meant to simplify the buying experience by providing much of the information upfront. Being a 4th generation family owned and run business, we have always tried to be a leader in the industry, but never forgetting the most important asset is our customer. Congratulations again and welcome to the Colonial Honda Family. Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

January 06, 2014

Buying a car can be a scary process because you never know if you are getting the best deal or if the dealership just wants to make money at your expense. Mr. Seymour was very attentive, caring and hones More

by edwaller23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Seymore
Jan 29, 2014 -

CMA's Colonial Honda responded

Congratulations on the purchase of your new vehicle, I'm sure you will have many years of enjoyment in it. We also want to thank you for taking the time to write us on how helpful Glenn and Rebekah were. They are important members of the Team and will be very happy to hear your comments as will all the Colonial Honda Team Members. Our goal each and every day is to not only meet the customer’s expectations, but to exceed them. Thank you for giving us the opportunity to assist with your transportation needs now and in the future. Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

January 05, 2014

Justin did a amazing job helping me find a new car. He didn't waste my time and got down to the bottom line for me to save us both time and headache. He catered to every need possible and was very approac More

by Kba112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 29, 2014 -

CMA's Colonial Honda responded

Thank you for letting us know that Justin took good care of you! We grow through repeat and referral business so it is crucial for you to know just how important you are to us! Enjoy your new vehicle! Tim Cosgrove General Manager Colonial Honda

January 05, 2014

My son was returning to New Jersey from North Carolina on December 16, 2013 when he ran into debris on the road in Petersburg, VA that caused significant damage to the 2006 Honda Civic he was driving. After More

by RJDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2014 -

CMA's Colonial Honda responded

On behalf of the entire Team at the Colonial Honda, we want to thank you for your kind words. I'm glad Chad and his team were able to help in the situation! We appreciate the opportunity to earn your business and are glad all turned out well for your son! Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

January 04, 2014

I drove from VA Beach and it was well worth the drive. The price was exactly as quoted, the personnel were great, the car was exactly as I wanted. The trip saved me $1500. That pretty well covered the m More

by lvalentine37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Monger
Jan 29, 2014 -

CMA's Colonial Honda responded

Larry, This is exactly what I like to hear when it comes to the treatment of our clients. I am so glad that we were able to find the vehicle that fit your needs for a competitive price. That must have been some meal with your son :) Thank you for taking your time to share! Tim Cosgrove General Manager Colonial Honda

January 03, 2014

This is the second Accord we purchased at Colonial with Jimmy Monger. He was tremendous both times!! His follow-up, follow-through, and service orientation were second to any other of the 15+ dealerships t More

by rlshrumva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Monger
Jan 29, 2014 -

CMA's Colonial Honda responded

On behalf of the entire Team at the Colonial Honda, we want to thank you for your business and kind words. I'm glad Jimmy and Rebekah were able to find the car that not only fit your needs, but the one you have been looking for. We appreciate the opportunity to earn your business and look forward to having you part of the Colonial Honda Family. Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

January 02, 2014

Honda worked hard to insure I received the car I wanted at the price I had budgeted. I came to purchase a Honda Pilot similar to the Pilot I was trading, and walked away with a Pilot EX at a fantastic pric More

by nancyjewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Seymore, Walter Cooke
Jan 03, 2014 -

CMA's Colonial Honda responded

We appreciate the time spent out of your day to provide feedback on the experience you had with Walter and Glenn, and all of our other Team Members at Colonial Honda. Our goal is to provide a quality product and quality service On behalf of everyone here welcome to the Colonial family. All The Best, Tim Cosgrove General Manager tcosgrove@i95honda.com

January 02, 2014

I gave the dealer a five star rating due to the fact that there price was excellent and there customer service wonderful! Anyone looking to buy a Honda should go there first and save yourself alot of time. More

by hondaone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Miller
Jan 29, 2014 -

CMA's Colonial Honda responded

We would like to simply say thank you for your comments that you posted about your experience at our store. Time is a valuable asset and we appreciate you taking a minute to share! Tim Cosgrove General Manager Colonial Honda

January 01, 2014

I had an amazingly, friendly experience in purchasing my new honda civic. I enjoyed working with Jimmy and the test of the team that I encountered. More

by Bnbmoore85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Monger, Tim Cosgrove
Jan 01, 2014 -

CMA's Colonial Honda responded

First and foremost, on behalf of entire Team at Colonial we want to thank you for your recent purchase and taking the time to write a 5-Star review, we greatly appreciate both. Jimmy is a valuable member of our Team as you've experienced, and while we can't speak for any other dealership, what I can say is the treatment you received was the norm not the exception at Colonial. Thank you again and welcome to the Colonial Honda Family, we look forward to providing you with service now and in the future. Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

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