CMA's Colonial Honda

My experience started with the Service Advisor who set the stage (first impression was noteworthy) and ended with the Financial Services Manager (extremely professional from inception to end). The sales the stage (first impression was noteworthy) and ended with the Financial Services Manager (extremely professional from inception to end). The sales consultant was outstanding and professional throughout the entire process which was greatly appreciated. My rating is based on my overall experience which started when I entered the facility (everyone I encountered were great representatives of the company which is very critical) More

I had a wonderful car buying experience at Colonial Honda. Mr. Charlie Jones greeted me and my family with a smile right at the door and immediately asked how he could help me. After I told him him I w Honda. Mr. Charlie Jones greeted me and my family with a smile right at the door and immediately asked how he could help me. After I told him him I was specifically looking for he sat me down and began to go over everything I needed to know and do before the purchase of my very first car. He answered all of my questions and kept it very straight forward with me, which I value in a salesperson. He had great customer service skills. My buying experience was a 2 day process and Mr. Jones called me the next morning to see if I was still interested and if I had any questions. This made me want to go back even more and buy the car I've always wanted. Mr. Jones kept in mind the entire time my price range and what I could afford and helped me get a car that I knew I could manage financially and that was what I appreciated the most. I would definitely recommend Colonial Honda and I would go back in the future. More

Everybody was easy to work with, A special thanks to gary for taking my stuff out of my old car and transporting it to my home in his vehicle so I would have to put it in my new car and Melissa for getting m for taking my stuff out of my old car and transporting it to my home in his vehicle so I would have to put it in my new car and Melissa for getting me 0.9 interest rate. More

Maurice was very knowledgeable and went out of his way to help me in everything. I had a great experience and would refer all my family and friends to Maurice. help me in everything. I had a great experience and would refer all my family and friends to Maurice. More

Very pleased with my overall experience at Colonial Honda and especially the direct effort and assistance of my sales assistant, Charlie Jones. Charlie was courteous, professional and answered any questions and especially the direct effort and assistance of my sales assistant, Charlie Jones. Charlie was courteous, professional and answered any questions I had related to the vehicle I was interested in and what Colonial Honda had to offer. I appreciate the no-pressure sales approach and the straight forward design of having the sales associate present the best offer the dealership was able to submit, while that was not adequate at first, additional incentives were available shortly after my initial visit to the dealership. I completed negotiations with the finance associates and upon return to the dealership successfully completed the transaction with Charlies help. Charlie is a true asset to Colonial Honda. Thanks for helping complete my new car purchase! More

Gordon was outstanding. Price was the best I could find in Virginia. Highly recommend Colonial Honda. One stop shopping!! Honesty and integrity above reproach. I will only buy cars here from now on. in Virginia. Highly recommend Colonial Honda. One stop shopping!! Honesty and integrity above reproach. I will only buy cars here from now on. More

I rated this dealership all fives because of their oustanding service. There is a Honda locally but because of the recommendation of Jimmy Monger by a friend i decided to give him a call. As we were t oustanding service. There is a Honda locally but because of the recommendation of Jimmy Monger by a friend i decided to give him a call. As we were talking, i expressed what i wanted and he bent over backwards to make sure my trip was worth while. He didn't fail me. I drove two hours to pick up this brand new Honda when i could have easily gotten it twenty minutes away. I gladly drove the two hours for the excellence service i received. Thank You More

I would like to stress the superlative customer service Jimmy Monger at Colonial Honda in Chester VA provided me. He was there every step of the way answering questions and helped me achieve my #1 goal pu Jimmy Monger at Colonial Honda in Chester VA provided me. He was there every step of the way answering questions and helped me achieve my #1 goal purchasing the brand new Honda Accord 2014. His service was even more remarkable, because majority of the interaction between him and I was via email and phone. I was in need of a car ASAP and was more than hour away from the dealership. I did try to do a little negotiating with other dealers closer to me, but of all the Honda dealerships I contacted I felt Jimmy was most knowledge, patient, and pleasant for all my many questions. Not to mention none of the dealerships I contacted could beat the deal Colonial Honda was offering. I Vote Jimmy Monger salesman of the year along with his colleagues that assisted in my car buying experience. I will definitely refer friends and family seriously interested in a Honda to Colonial Honda :-). More

Bought a 2014 Honda Accord today , Experience was A++ They promised a price and delivered at exactly that, no haggle, no hassle, no pressure. They have changed my mind about buying cars. Could not have They promised a price and delivered at exactly that, no haggle, no hassle, no pressure. They have changed my mind about buying cars. Could not have gone smoother. Best price in Virginia and maybe USA. If you have good credit, know what you want and what you should pay, it is clear sailing. Delivered on their word. Thank you! More

Had a very positive experience here and would recommend it to anyone! Everyone was very welcoming, kind and patient (as my baby kept dropping her pacifier and toys). They let my husband I both take separ it to anyone! Everyone was very welcoming, kind and patient (as my baby kept dropping her pacifier and toys). They let my husband I both take separate test drives (since we had the baby) and they were fair on my trade in. More