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CMA's Colonial Honda

South Chesterfield, VA

4.8
1,497 Reviews

2100 Walthall Center Dr

South Chesterfield, VA

23834

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Showing 1,497 reviews

March 06, 2014

Jimmy is the most professional and knowledgeable gentleman that I have had the pleasure of doing business with. He was open, honest and prompt with his responses via email which worked great for me More

by destro05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Monger
March 06, 2014

It was a pleasure working with Kia on my new car purchase. She is friendly, knowledgeable, and was willing to answer all of my questions. She is also calling me to check to see how everything is go More

by stupidsite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 06, 2014

I was very excited with Maurice email me. I had gotten two cars from Maurice, he said the leasing deals great. I worked with Grace Tanner, and I got her yesterday. Maurice and Grace were great to me. More

by gmilbredt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Sturivant
March 05, 2014

The personal service Mr. Stone provided was exceptional. He approached me as I was waiting for my 2010 Civic to be serviced. Initially I was not planning on test driving a new Civic, but, had been contempl More

by JLMane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stone, Bill Stone
Mar 05, 2014 -

CMA's Colonial Honda responded

We can't thank you enough for your business and for sharing the story of your visit with us and your purchase! Bill is not new to the car business however is fairly new to our team. Hearing what a good experience that you had confirms that we have made a great addition to our company! Our team wishes you many years of great driving in your new vehicle! Sincerely, Tim Cosgrove General Manager Colonial Honda tcosgrove@i95honda.com

March 05, 2014

Buying a car is a very scary process. I was nervous to even start looking. I finally made the decision that a Honda was the way to go. I went to Colonial Honda's website and began my search. Gary See i More

by mspeamiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2014 -

CMA's Colonial Honda responded

You are correct, it is not every day that we make such a big purchase. Such a big step can be intimidating. We are happy that you had a pleasant and productive visit with us! Gary is one of our best. He is attentive to his client's needs and we are lucky to have him on our team. Thank you very much for sharing your experience. Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

March 05, 2014

I purchased a vehicle from Bill Stone at another dealership last November, I was so pleased with him that I made sure that when the time came for my daughter to purchase a car it was through him. So More

by kstables6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stone, Bill Stone
March 01, 2014

I started my search through Truecar.com. Jimmy got in touch with me as soon as possible the next day to talk about the offer. The offer was actually slightly lower than Truecar's price, which was great. More

by christopher12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Monger
Mar 03, 2014 -

CMA's Colonial Honda responded

Your 5-Star review was a pleasure to read, thank you for taking the time to tell us about the purchase. We are happy to hear Jimmy worked with you to find the right vehicle because it is a big decision and can be difficult at times. The goal of our Team is to provided you with a hassle-free shopping experience and deliver exceptional customer service, while providing the time and attention you deserve. As an extension of that goal, we have a new mobile app that will provide you with the convenience to schedule service, click-to-call, hours & directions, exclusive coupon savings, and much more. It can be downloaded for Apple and Android through their store or marketplace, it's that easy! Thank you again for choosing Colonial Honda, and please don't hesitate to stop by, e-mail, or call us with any questions you may have now and in the future. Welcome to the Colonial Honda Family. Regards, Tim Cosgrove General Manager tcosgrove@i95honda.com

February 28, 2014

I was served immediately when i exited my vehicle. The Dealer was inviting and made sure i was comfortable. He worked with me through the whole processed and explain everything piece by piece till i fully More

by jamar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Johnson
Mar 03, 2014 -

CMA's Colonial Honda responded

Congratulations on the purchase! I have no doubt you will receive many years of driving enjoyment. Thank you for the purchase and sharing your experience, Working hard to provide a memorable experience has been the goal of our family owned dealership since 1924, and understand that our most valuable asset is you, our customer. Thank you again on behalf of the entire Colonial Honda Team. Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

February 26, 2014

This is our 6th Honda from this dealership. I have always found the highest integrity here to include sales and service. Gordon Wingfield offered a fare price for the new vehicle and a great trade More

by jamesearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Soloe, Gordon "B" Winfield
Mar 03, 2014 -

CMA's Colonial Honda responded

We want to thank you for taking the time to write us on how helpful Gordon has been, he will be very happy to hear your comments as will all the Colonial Honda Team Members. Our goal each day is to not only meet the customer’s expectations, but to exceed them. We are committed to provide outstanding service in all areas of the dealership. Thank you again for giving us the opportunity to assist with your transportation needs now and in the future. Tim Cosgrove General Manager tcosgrove@i95honda.com

February 25, 2014

This is the second Honda Accord that I have bought in a year, and the salesmanship and culture of Colonial Honda was superior to their competitor. This was a friendly, non-competitive environment. Mostly More

by craigmarlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Sparks
Mar 03, 2014 -

CMA's Colonial Honda responded

Thank you for taking the time to write about your experience here at the Colonial Honda. With time a precious commodity, we want to provide as much information as possible to assist our customers through the buying process. Based on your comments it sounds like Wendy and John did exactly that. Everyone at the Colonial Honda work very hard to ensure the buying process is a pleasurable and hassle-free experience. On behalf of all the Team Members at Colonial Honda, thank you for providing us the opportunity to assist with your transportation needs now and in the future. Should you have any questions please feel free to contact Wendy, John or myself for assistance. Sincerely, Tim Cosgrove General Manager tcosgrove@i95honda.com

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