CMA's Colonial Honda

EXCELLENT DEALER SERVICE!!! I have worked with Chad Ritenour since I purchased my 2008 Honda Accord. I can share with you that he provided me with excellent and professional serv I have worked with Chad Ritenour since I purchased my 2008 Honda Accord. I can share with you that he provided me with excellent and professional service. He was always willing to accomodate my schedule, assist me in crisis- and be honest as far as the needed service without the feeling that one is being robbed. He also helped us out on my daughters 2002 Honda Element which we kept until 2012 and kept running well until it was replaced with a CRV. I do not have any desire to go to any delalership as I have the best in town. Thank you CHAD...Thank you Colonial Honda Dr. Tuason More

Outstanding Buying Experience !!!! My recent buying experience with Colonial Honda, and my sales person Richard Miller, has been nothing less than GREAT! About a year ago he helped my My recent buying experience with Colonial Honda, and my sales person Richard Miller, has been nothing less than GREAT! About a year ago he helped my daughter with her car purchase, that buying experience was very pleasant and now I need a vehicle. In April 2014 I contacted Richard to see a Honda Ridgeline. He didn’t have the Ridgeline Sport that I was looking for but in less than 48 hours he found one in the exact color I wanted and the price he quoted me was so low that my wife and I didn’t even think to try and negotiate it for less! I’m now the proud owner of a 2014 Honda Ridgeline Sport and received an extremely fair trade-in on my old truck. My experience with Richard and everyone at Colonial Honda has been extremely pleasurable; sales, financing, service, and so on. There were no high pressure tactics used and Richard made certain I was informed and understood every aspect of the deal. He also reviewed all controls and features of the Ridgeline and continues to maintain contact with me. I HIGHLY RECOMMEND Colonial Honda and Richard Miller for your next auto purchase! More

Another Great Experience I previously purchased a Honda from Colonial in 2007 and it has been the best van ever. I was in the market and contacted a couple of dealers via the I previously purchased a Honda from Colonial in 2007 and it has been the best van ever. I was in the market and contacted a couple of dealers via the net to see about buying the new Honda Odyssey Elite 2014. Jimmy contacted me very quickly by email and phone and the relationship began. My experience at Colonial and it's staff, Jimmy and John in particular was outstanding and I would highly recommend Colonial Honda and Jimmy to everyone who might ask me about buying a Honda product. While it's not the closest dealer to me it's always been outstanding. Thanks Jimmy for your help and making the experience easy! More

Buying a new car and make it short and sweet. Prior to this purchase I bought new in 1970,73,76,78 and 1998. Everything else was used. I don't like haggling and I don't like making payments. I cal Prior to this purchase I bought new in 1970,73,76,78 and 1998. Everything else was used. I don't like haggling and I don't like making payments. I called 4 Honda dealers.Started getting the tricks of the trade from 3 of them. Telephone tag and different packages. I knew what I wanted in the car so I told each dealer/salesman, give me your best price for what I have to write the check for when the deal is done. Two dealers/salesman took 2 days, one dealer/salesman called me 3 times in one day. Richard Miller called me back in about 30 minutes and we made a deal. He beat the socks off those local dealers near me and made it short and sweet. Richard listened to what I had said and did what I asked. It's that simple. He picked up on the type of person I am and made it pleasant. I like that! I'll certainly spread the word to folks in my area and give them Richard Millers name. I've always dreaded buying a new car or truck but I'll have to say this was a good experience and left feeling pleased. Thanks Richard. Raleigh Moorefield Halifax Va. More

Great experience overall On the main Honda website (honda.com) you can request quotes from any particular dealership. Although tedious I requested quoted from all dealerships On the main Honda website (honda.com) you can request quotes from any particular dealership. Although tedious I requested quoted from all dealerships in central Virginia for a red manual CR-Z. Richard was amongst the first to respond, but most importantly with a price that was hands down a great deal and lower than any competitor. While I began to receive quotes from other dealerships they all paled in comparison, and began using his quote to try to get a better deal at other dealerships. While the other dealerships did come down in price in some regard it was an overall negative experience negotiating a sale price with all of Colonial Honda's competitors, particularly Mechanicsville. Richard at Colonial gave me an upfront great deal and we negotiated for him to buyout the remaining I owed on my previous car that I was trading in. I did find that the management that Richard had to confirm details with were trying to cut corners as much as possible, which was annoying. My trade-in was valued at 4800, they could sell it for 6000+ and I owed 5400. Dealing with management to buyout my car was a tad annoying and I can see a weaker negotiator just taking the 4800. They ultimately did buyout my trade-in from me after arbitrary incremental amounts. 200-400 at a time. It was the only negative experience I had. Richard Miller on the other hand was perhaps one of the easiest salesmen I have had the pleasure to work with. I am an attorney and law professor, I have had a great deal of experience dealing with pushy, unprofessional and undeserving business partners. If I needed to buy another car and Richard moved to another dealership, I would contact him first to see what he could do for me. Colonial Honda was fantastic other than that one brief moment which I would hope not put a bad taste in anyone's mouth. More

Purchase Searching the internet Colonial Honda had the vehicle in stock i was interested in. Colonial sent an offer and followed up. During the follow up p Searching the internet Colonial Honda had the vehicle in stock i was interested in. Colonial sent an offer and followed up. During the follow up process Colonial was made aware of a written offer that was more competitive. Within a short period of time Colonial Honda was able to become competitive and a deal was able to be made. Since I had already sold a vehicle and Colonial was about 1 hour away I requested if Colonial could pick me up at the Amtrak station. Colonial went 1 step better. The salesman I was working with, Richard Miller, agreed to pick me up at my home, about 1 hour drive each way. This as the saying goes "closed the deal" Upon arriving at Colonial I noticed a number of things immediately 1) the friendliness of the employees. Everyone you passed said Hi or as they say in Virginia "Hey" 2) the cleanliness of the showroom....from the floors to the lighting to the openness. 3) the service area had windows and looking in the technician work areas were all neat and clean. I would recommend anyone who is considering purchasing a Honda to give Colonial an opportunity to earn your business. More

Looked everywhere for a Toyota Sienna used van and found it My husband and I had searched a number of dealerships from Fredericksburg to Gloucester looking for a good used van and found the perfect Toyota Sien My husband and I had searched a number of dealerships from Fredericksburg to Gloucester looking for a good used van and found the perfect Toyota Sienna used van here. My husband had a bad experience with Royal Chevrolet ,salesman Ron Carter and was unsure of purchasing a vehicle period . Royal Chevrolet left a bad taste in his mouth but Bill Stone and Gary See made our car buying experience enjoyable and worth while . The van came with a DVD entertainment system and Bill Stone and Gary See found out it did not work and Colonial Honda paid for the installation of a new DVD player done by Audio Express and my husband and I are pleased.. It was done today and I can hardly wait to look at a movie. Gives me a reason to sit in the back seat.!! Can not wait to go to Disney in August in the van! Looking forward to the trip!! Bill Stone and Gary See!! you guys are the greatest!! Yes I would purchase another vehicle from Colonial Honda. This is a great dealership. More

Sales Associate Review Ms. Sparks is very knowledgeable of all Honda has to offer. She is a very personable person which makes it easy to develop a rapport with her. She w Ms. Sparks is very knowledgeable of all Honda has to offer. She is a very personable person which makes it easy to develop a rapport with her. She went above and beyond to make my car buying experience a good one. More

Great car buying experience! I came to the dealership just to browse and see what my options were however, I was given an offer that I couldn't walk away from. I am very pleased I came to the dealership just to browse and see what my options were however, I was given an offer that I couldn't walk away from. I am very pleased with the service I was provided by Marlon Nichols. He was very professional and really worked hard to give me a really good deal. I walked away with a beautiful new car and at a great price. More

Exceptional Experience As an owner of a 2002 Honda Accord, the decision was made to past the older model to my daughter and purchase a newer model Accord. My family visited As an owner of a 2002 Honda Accord, the decision was made to past the older model to my daughter and purchase a newer model Accord. My family visited a local Honda dealership seeking a low mileage, well-kept newer model Honda. We were disappointed with the customer service and the available selection. Therefore, my husband and I began to look on the internet and located the ideal vehicle at Colonial Honda. Upon our arrival, Walter Cooke greeted us with a friendly smile and immediately listened to the list of options that were required on the New Accord. Mr. Walter located the vehicle and explained the features from beginning to end (very knowledgeable). After the road test, I knew that I would be purchasing the vehicle. That day, I became the proud owner of a new 2012 Honda Accord and extremely pleased with the decision to purchase from Colonial Honda. You will be impressed with this dealership from the Sales Team to the Finance Manager. The team at Colonial Honda is now a new part of my extended family. More