CMA's Colonial Chevrolet

a couple weeks later After addressing my concerns with John, his service team has taken care of my vehicle and should be returning it to me sometime this week. I just wish After addressing my concerns with John, his service team has taken care of my vehicle and should be returning it to me sometime this week. I just wish I would have priced 3rd party parts through another parts store rather than paying full price for remanufactured parts. My vehicle is over 10 years old and my expenses mainly came from parts. I would just like to say I appreciate the professionalism and concern for customer value that the service department has expressed. I will be returning to this service department in the near future. More

Tune up and diagnostic I left my vehicle with the service team for 12 days and spent 3,800 dollars. My vehicle runs just as bad, if not worse, than when I brought it there. I left my vehicle with the service team for 12 days and spent 3,800 dollars. My vehicle runs just as bad, if not worse, than when I brought it there. I was very persistent with calling and checking to make sure everything was fine since I was dumping so much money into getting my vehicle fixed for a long drive later this summer. I was told that it was ready and that a tech had test drove it. I arrive to see that my SES light is back on, it was off when I brought it there, and the security light was on which I had paid them to fix and my keyless entry wouldn't work. I didn't want to make a scene so I just started to leave and before I could even get to rout 10 my SES light began flashing and the missfire had gotten leagues worse. There is no way that a tech could have drove that car 10 miles and said "Yeah, its good to go." I paid for the cooling system to be fixed and the car cant sit and run for an hour without starting to overheat. I called back the day after I picked it up and explained that I needed them to correct some things and I was told I needed to wait till next monday, a week, when my vehicle had already been sitting in their shop for almost 2 weeks. The time it took to order parts they could have been actually diagnosing the missfire and P0336. I paid good money because I wanted the work to be guaranteed by a dealership. I wanted certified technicians who were familiar with the LT1 and my vehicle platform. More

New truck The sales associate, Josh, was pleasant to work with and did what he could to get me in my truck and answered all the questions I had regarding the ve The sales associate, Josh, was pleasant to work with and did what he could to get me in my truck and answered all the questions I had regarding the vehicle. Thanks. More

Best vehicle buying experience I recently had the pleasure to work with Keith Black and his peers in purchasing a new Suburban. I can honestly say I never anticipated such a wonderf I recently had the pleasure to work with Keith Black and his peers in purchasing a new Suburban. I can honestly say I never anticipated such a wonderful experience in buying a new vehicle. The first night my wife, our childen and myself pulled on to the lot we greeted by Keith in such a genuine and down home manner. It was late on a friday night and we just wanted to take a look at a few of the trucks. Keith went above and beyond to answer all our questions and stayed late and wanted us to take our time looking. Never once did I feel obligated or pressured. A few days later my wife and I decided on the vehicle we wanted and going back to Keith at Heritage was a no brainer. I made an offer that Wed. night over the phone and computer. Once again Keith along with help from Josh Friedman stayed long after business hours to work out the details of the purchase as I would be coming in the next day. When I arrived the next day I was again greeted with the utmost respect and friendlyness from everyone. And once again my expectations were exceeded when Josh and Keith were able to help me out with another item. Even the fellas in the parts department made the experience that much sweeter as stayed late to help me get floor mats for my new truck. Josh had coordinated everything with my lender before I arrived that evening. Josh and Tom O'Toole went over all my lending agreements and paperwork smoothly and patiently. Keith and I wrapped up the evening in the Suburban tutoring me patiently on the features and operating functions of the new Suburban. Keith and Josh made sure I was educated and comfortable before I departed home. They also reassured me that they happy to answer any other questions I might have later on and help in any way they could. When I left I felt as though I had gotten a spectacular deal and had no reservations about my purchase. Keith has since followed up with me to make sure everything was going well. I just can't say enough about what an awesome experience it was buying a vehicle from Keith and Heritage Chevrolet. They truly earned my busines and I will be a customer for life. A BIG THANKS to everyone at Heritage Chevrolet and GOD BLESS!!! Sincerely, Matt More

This was the smoothest car deal my wife and I have done. At no time were we pressured to buy or to look at something "more in your price range." There are no regrets in the choice we have made. At no time were we pressured to buy or to look at something "more in your price range." There are no regrets in the choice we have made. More

I was treated more as a fiend, by Ray, than a customer. We looked at what was on the lot and I found the car that best meet my needs. I was quickly shown my payment option, and I ended up get a better rate We looked at what was on the lot and I found the car that best meet my needs. I was quickly shown my payment option, and I ended up get a better rate than from there bank than I had gotten from my Bank. When my wife needs a new car we will most diffendily be bay to see Ray Avery. More

I dealt with Alex and Heritage Chevy while deployed overseas and they absolutely worked with me in getting the exact model and customizations of my 2014 Impala. Despite the time differences and constan overseas and they absolutely worked with me in getting the exact model and customizations of my 2014 Impala. Despite the time differences and constant back and forth mainly through email, Alex was still able to get me all the documentation necessary and let me know step by step what needed to be done and more importantly did not do it in a rush fashion, but was very considerate of my timetable. He even went out of his way to send pictures so I knew what I was coming home to and could show the guys in the office. Upon my return, the car was waiting for me and ready to leave the lot after a few signatures. Alex was as professional as they come and I would definitely recommend him and Heritage to others. The car is as great as day one and everywhere I go, it's a conversation starter. Thanks again for everything. More

We have purchased two vehicles thru Heritage since April of 2013. We worked with Alex for this purchase and he was excellent to work with. Alex is professional, not pushy, and very helpful. Everyone we h of 2013. We worked with Alex for this purchase and he was excellent to work with. Alex is professional, not pushy, and very helpful. Everyone we have worked with at Heritage from Sales to Service has been wonderful and that is the exact reason why we can say we have purchased 2 vehicles thru them. I am confidant there will be a third in the next 6 months or so, and again we will go back to Heritage.....the selling experience is much different there than anywhere we have purchased before and we feel good about our decisions long after the signing is done. Thank you!!! More

My experience at this dealership was more than what I expected. They worked with me and my financial situation while making sure I was satisfied. expected. They worked with me and my financial situation while making sure I was satisfied. More

Very pleasant & polite answered all of our questions enjoyed the experience would recommend to friends and family, love the car and hope to keep for a long time enjoyed the experience would recommend to friends and family, love the car and hope to keep for a long time More