CMA's Chevrolet of Martinsburg

Vaughn Russell is by far the best car salesman I have ever worked with. He was honest, upfront and a pleasure to work with. He is not a high pressure salesman. He is down to earth, great personality and ever worked with. He was honest, upfront and a pleasure to work with. He is not a high pressure salesman. He is down to earth, great personality and I really enjoyed talking with him. His work ethics are simple - Honesty, integrity and please the customer - which he certainly did with me. I would highly recommend a friend to visit Vaughn and Apply Valley Chevy. I know they would not be disappointed with Vaughn or the dealership - They are a first class operation. Steve Kilian Martinsburg, West Virginia More

I stopped in to Apple Valley Chevrolet to check out a new car. Shamika Page came out to introduce herself and inquire about any questions or if there was anything she could do to help me. I decided to test d car. Shamika Page came out to introduce herself and inquire about any questions or if there was anything she could do to help me. I decided to test drive a new Malibu, which she gladly grabbed a set of keys for. Once I got in the car, she showed and explained every feature the car had. We then went for a test drive, where she allowed me to pick which roads I'd like to take to see how the car performed. She was never pushy at any time before, during, or after the test drive. Shamika did an excellent job of keeping the lines of communication open as well as explaining everything clearly. She was quick to return phone calls if she wasn't available. She is friendly and very well educated about the automobiles she sells. After I finished up the paperwork, we walked over to my car and she sat with me during the initial OnStar call and asked if I had any questions afterward. She let me know to stop by or to call if I have any questions and she’d be glad to help. Bobby Springer, one of the Sales Managers, is extremely friendly and knowledgeable as well. The way he and his sales consultants work with customers is truly unique in that they make their customers feel like they're always available should you need them. He recognized me immediately, as this is the second purchase I made from Apple Valley Chevrolet. He worked very hard to locate my last vehicle and I was pleased to be able to purchase another vehicle from this dealer. Rob Grissinger walked me through financing on my vehicle. He, too, was friendly and thoroughly explained all of the paperwork to me and ensured everything was to my satisfaction. When I financed my previous purchase, Niki Slaughter went through the paperwork with me and quickly processed it as well. Not only are they both efficient, but they truly take the guesswork out of financing. In closing, I would like to say this dealership is the cleanest, most-modern facility staffed with well-rounded individuals who care about their customers. From pre-purchase to negotiations to closing the deal, this dealer's teams of employees are simply head-and-shoulders above their competition. This dealer is completely honest and they don’t try to pull the “fast one” maneuvers left to other, usually larger dealerships. More

Vaughn was nice from the get go, he was willing to work and take as much time as needed to make sure I got the car I wanted. I came in at four Wednesday night and sat and waited for a loan to be approved a and take as much time as needed to make sure I got the car I wanted. I came in at four Wednesday night and sat and waited for a loan to be approved afterI picked out a 2010 Chevy Colbalt as my first new/used car. The loan did not come thru that night but the next morning by 8:10 I recieved a phone call from Vaughn saying I was approved. He was there to help not just to make a sale and was friendly throughout the whole time. I was able to call him and make sure I would have all my paper finished onceI got up to the dealership. I am very proud to say my car has came from Apple Valley and Vaughn was my sales person. More

J.R Barnes was the most knowledgeable sales person I've ever dealt with in my 20 plus years of buying cars. I came in to buy a 2500HD diesel and he helped me to realize it was not the truck for me. He cou ever dealt with in my 20 plus years of buying cars. I came in to buy a 2500HD diesel and he helped me to realize it was not the truck for me. He could have very well sold me a vehicle I would not have been happy with. J.R Barnes was different. He was not pushy and he knew everything about the vehicles he showed us. I was very impressed with his knowledge. The dealership personnel made this a quick and painless process from start to finish. I will recommend this dealership to all my friends. More

I was not sure what type of car I wanted. But, JR, was very helpful and helped me find the car that best fit my needs. He is a very knowledgable, helpful and not pushy. These are traits not normally assoc very helpful and helped me find the car that best fit my needs. He is a very knowledgable, helpful and not pushy. These are traits not normally associated with car salespeople. I would recommend him and Apple Valley. More

I found my total experience at Apple Valley Chevrolet to be enjoyable as buying a car can be. The entire staff were very helful. Shamika Page was extemely knowledgeable about all the cars that I wanted to s be enjoyable as buying a car can be. The entire staff were very helful. Shamika Page was extemely knowledgeable about all the cars that I wanted to see. Her Friendly and outgoing personality help put me at ease. Her patience as I looked and changed my mind several times is to be commended. I want to thank Her and the entire staff for making my buying experience more enjoyable. Thank You Apple Valley Chevrolete!! More

Purchased vehicle from JR Barnes - extremely friendly, helpful & knowledgeable of product. Helpful in selecting a vehicle, including color, financing & delivery. Explained in detail how to set up Onstar, helpful & knowledgeable of product. Helpful in selecting a vehicle, including color, financing & delivery. Explained in detail how to set up Onstar, bluetooth. Explained maintenance requirements. Had problems with vehicle within 1st week - discovered service bulletin issued for this particular model. Although they were very apologetic for the inconveniences, Larry & Charles bent over backwards to try to fix problem (including providing me with a replacement vehicle). It seems they encountered MANY problems getting parts from manufacturer - they were successful in fixing the problem after several weeks. JR followed up with me a couple times a week to be sure I was satisfied with status and ultimately the results. I would highly recommend this dealership for their professionalism. More

We recently just purchased a 2011 Camaro and this was the We recently just purchased a 2011 Camaro and this was the most wonderful experience we have had buying a car!!!! Mike Parks was our salesperson,he w We recently just purchased a 2011 Camaro and this was the most wonderful experience we have had buying a car!!!! Mike Parks was our salesperson,he was very patient, friendly and honest! I had spoke to many salespeople in the last two weeks and was very impressed with the attention we got from him. And the price we got was GREAT! Rob was our finance person we worked with, he was very down to earth and friendly and made the transaction very simple and quick!! I would highly recomend Apple Valley to you to buy and service your vehicle. Go there FIRST .....it will save you alot of time and stress!!! More

David is very knowledgeable about every aspect of his job. He is courteous, friendly and always returns his calls in a timely manner. I have dealt with him for the past few years and have been very sati job. He is courteous, friendly and always returns his calls in a timely manner. I have dealt with him for the past few years and have been very satisfied with the results. thanks so much David for all your help. Apple Valley has been great when i needed an appointment right away. they have always dealt with me and my problem in the next few days. i would recommend David Boone and Apple Valley for any of your automotive needs. More