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CMA's Chevrolet of Martinsburg

Martinsburg, WV

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66 Reviews

650 Foxcroft Avenue

Martinsburg, WV

25401

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Showing 66 reviews

October 07, 2024

Purchased a new Chevrolet Trailblazer. Wyatt helped me find the exact vehicle I was looking for which he brought from a nearby dealership. Ryan helped me too with an issue I had with the More

by Gena
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wyatt Mullenax, Ryan Benson
July 10, 2024

I have called for 3 days and left two messages for service and no one is yet to get back to me or answer the phone when I call More

by Ckesner
Service Communication
Recommend Dealer
No
Employees Worked With
No one
July 02, 2024

Arrived on time for a scheduled service appoinment for a Chevrolet Suburban-specifically for a light bulb replacement-identifying exactly what bulb was out.. One hour and fifteen minutes later I was informe More

by r.andrews.lang
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Boone, Shamika Page
April 22, 2024

service after the sale sucks no help what so ever! !! no one would help with a tag issue that they where paid to handle. More

by clamb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan V., Shamika Page
July 01, 2022

I was very unhappy with the service after we returned to Michigan. We wanted to refinance for a much better rate and the dealership did everything in their power to delay the process so that they could col More

by Pauline
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy , Niki Slaughter
March 18, 2021

I was disappointed in waiting 15 minutes for my vehicle after being serviced. I informed the service technician I would be waiting. I don’t like being inconvenienced for 15 minutes for no reason 🤔 More

by Angelobrown55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t want to do that
March 10, 2021

I had the best service experience with Apple Valley chevrolet, my service advisor was Josh Nelson. He explained everything to me. I would give him a five star rating for all his help. More

by Ajacobs4763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Nelson, Tony Johnson
March 07, 2018

The ruse of luring people in to pay top dollar for trade-in I knew better..but after 3 calls from dealership promising me top dollar for my trade in I took the bait. They were not offering top dollar but rather More

by Pissed123
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Rivas
February 15, 2018

Apple Valley Chevrolet 5 stars From Sales to Finance to Service, Apple Valley is 5 star. They treat the customer with respect and want you to get outstanding customer service. We bo More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kirkpatrick in Sales. R.J. in Service Department
October 13, 2017

Accessory install I recently purchased a 2015 Silverado pickup and included a tonneau cover in the deal. It arrived 4 days later and was installed 2 hrs later. Looks Gr More

by Wood2015
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cris Criswell
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