CJ Wilson Mazda of Ventura

I love my Mazda 6 Tom, my salesperson was great! Bassam the General Manager was exceptional! Steve the finance took care of me very quickly, I had am appointment and Tom, my salesperson was great! Bassam the General Manager was exceptional! Steve the finance took care of me very quickly, I had am appointment and this was the quickest car transaction I have ever had. Please check them out, it will be worth your time. Steve Marler More

I hate buying a car I have never liked pushy salesmen jumping on me and handing me business cards everytime I step on a lot. What a difference at CJ Wilson. My wife and I I have never liked pushy salesmen jumping on me and handing me business cards everytime I step on a lot. What a difference at CJ Wilson. My wife and I made 4 different trips there while searching for a new car. The first person to help us didn't even have a card, he was just helping out from his usual job! On my second visit I met Tom Straszewski, a true gentleman. Tom let me test drive and kick tires and never skipped a beat when I told him I wasn't ready to buy for a few weeks or a month. On my wife's visit he had her test drive, showed her colors and options and never pushed a sale once. Of course, when it came time to buy, we called Tom. Bassam the sales manager met a price I had from another dealer and threw in some extras to make us happy. We were in and out and driving our new car in a couple hours. Good work, guys! More

A Stressfree Car Purchasing experience!! I was recently in a car accident and my car was totaled. I needed to buy a car ASAP, and I needed a great price. Buying a car is an anxiety provoking I was recently in a car accident and my car was totaled. I needed to buy a car ASAP, and I needed a great price. Buying a car is an anxiety provoking experience for me but everyone at this dealership was friendly, patient and knowledgeable. They made everything easy to understand and the paperwork was minimal. Thank you Bassam for your warm and friendly interactive style. Tony, thank you for helping me that first day. Steve, you made the finances straight forward and you have a calming energy. Max, you are an amazing young salesman and I know you will go far in whatever you choose to do. Thank you for spending so much time with me teaching me about my new car! I love driving my new Mazda CX5! Thank you! More

Excellent buying experience Tom, Tony, and staff were all courteous and pleasant to work with; and not pushy whatsoever. I had researched vehicles and test driven several compet Tom, Tony, and staff were all courteous and pleasant to work with; and not pushy whatsoever. I had researched vehicles and test driven several competitor's models, and done a lot of pricing work beforehand. Mazda of Ventura was able to match the best online price. More

Dishonest, Zero Stars, Avoid Like the Plague If I could give ZERO STARS I would. I have never written a Dealer Rater eview before but specifically signed up to tell you how horrible this dealersh If I could give ZERO STARS I would. I have never written a Dealer Rater eview before but specifically signed up to tell you how horrible this dealership is. Avoid this dealership like the plague. The entire team is dysfunctional from top to bottom and are completely dishonest. Please take a moment to read through this review and ask yourself if these are the type of people you would trust and would want to be spending tens of thousands of dollars with. Some Highlights: -Made me drive 700 miles round trip to buy a car that was supposed to be ready to purchase but was in the service bay with no brakes on, front wheels removed, and no service technicians available to put the car back together when I arrived. I had called multiple times to make sure that the car was ready because of my long trip and they confirmed every time to come down. When I asked why I wasn’t told before I came down that the car wasn’t ready, I was told by Tony (Salesman) “that he doesn’t take calls for anyone on his day off” and that I should just “call my boss and tell him I can’t come into work the next day because I needed to wait for this car.” -Mario (Used Car Sales Manager) promised to refund me the gas money from the wasted trip, either off the purchase price of the car OR in cash if I did not buy the car. Tony (Salesman) and my friend Erik were there when this agreement was made as well. I did not buy the car and they refused to honor refunding me the money I spent on gas. -Went a second time to buy the car and the clutch failed 300 feet after driving it off the lot. Dealership agreed to make the repairs and call me when it was done. Tony called me the following week to tell me repairs were done and come get the car, then 2 hours later Basaam, the General Manager, called me back and said the clutch was actually not engaging properly in 3rd gear. I asked when that repair would be done, and was told they wouldn’t be repairing the car anymore. I was given an ultimatum to buy the car as is or get my deposit back. -When I brought up not receiving my gas money that was promised to be refunded to me by Mario (Used Car Sales Manager), the Basaam (General Manager) told me I was lying even though he was not at the dealership that day. He spoke over me and got extremely defensive when I said I don’t like the way he does business, told me “we don’t need to have this conversation” and ultimately hung up on me during the call. -As of today, 8/16/14 the car has been re-listed for $1,000 MORE than what I was going to buy the car for and its original purchase price. They realized that they didn’t inspect this car carefully enough before accepting it as a trade-in, undertook a large amount of repair costs, and instead of chalking it up as a loss and repairing the car properly, they are now trying to sell it for $1000 MORE than what it was originally listed at. They say there is a 12 month/12,000 mile warranty on the clutch and VVT which is true. What they are not telling you is that the transmission is bad and the clutch will fail prematurely. This will easily be $2,000-$3,000 in repairs down the line. -For reference the car in question is a 2006 Mazdaspeed6 Grand Touring. The VIN number is JM1GG12LX61102075. Unless you’re comfortable doing a transmission rebuild/replacement or are willing to spend $2,000+ to have a shop do it, stay away from this car. When I asked for a full inspection report, which should be done by Mazda for every car being sold, they were unable to produce a copy and could only give me a shop invoice for parts from the VVT repair. Who knows what else is wrong with this car! Again, do these sound like the type of people you would do business with? Do you really want to risk tens of thousands of dollars on dishonest people? THE ANSWER IS NO. Do not waste your time and hard earned money on this joke of a dealership. More