
CJ Wilson Mazda of Ventura
Ventura, CA

763 Reviews of CJ Wilson Mazda of Ventura
Great and Friendly people. Not a Big Fancy place just nice people and I look forward to doing all my service there what else can I say. and Friendly people. Not a Big Fancy place just nice people and I look forward to doing all my service there what else can I say. More
Accommodating worthwhile I was in a position where I needed a car but was unable to put a decent down payment at this time because of an upcoming wedding which I am paying fo I was in a position where I needed a car but was unable to put a decent down payment at this time because of an upcoming wedding which I am paying for you guys where willing to work with me and satisfy my needs and I was able to drive a brand new car for my wife that day with the payments I wanted and was able to get all the perks included. More
First newer car purchase I drove 2.5 hours down to CJ Wilson because they had the certified pre-owned car I wanted at the price I could afford and it included a warranty. I wo I drove 2.5 hours down to CJ Wilson because they had the certified pre-owned car I wanted at the price I could afford and it included a warranty. I worked with Tom; he was no pressure, knowledgeable, and friendly. Kris, who was in finance, went over the paper work with me. He tried to tack on some weird security feature price and when I said I didn't want it he said that amount would just go back onto the sticker price. Again I said no, that wasn't part of the deal, he then agreed and we moved on. I am enjoying my car, it is just what I wanted. However, I thought it could have been detailed a little better on the inside and there was only a quarter tank of gas when I drove off the lot. After I purchased the car, but before I drove it off the lot I noticed some chipped paint around the gas tank and asked if I could get some touch up paint and I would do it myself. I was told they didn't have any and that I could get it somewhere else (can't remember the suggested place). I thought that was strange that they could not accommodate that request. I have had my car for almost one month now. Just yesterday I noticed there was a problem with the passenger side window, the window will not roll down. I have an appointment after the weekend with the mazda dealer near me, I hope this is covered in my warranty. I am a first time car buyer with high standards so not sure if all this is normal when purchasing a vehicle. I am overall satisfied with CJ Wilson and their staff, and would definitely recommend them to others and consider them when making my next purchase. More
Great Service Thank you for your prompt service when I came in during very busy hours. You were able to pull up multiple items to be taken care of on my car and was Thank you for your prompt service when I came in during very busy hours. You were able to pull up multiple items to be taken care of on my car and washed my car afterwards! More
Great Professional Experience!!!!! First time I went to any MAZDA dealership (March 20, 2016 CJ WILSON MAZDA) and what a wonderful experience it was. Walk around the lot and I thought First time I went to any MAZDA dealership (March 20, 2016 CJ WILSON MAZDA) and what a wonderful experience it was. Walk around the lot and I thought they were closed coz nobody was there to ask you questions and then this guy came over in his casual attire (no ties, no dress clothes.) and introduced himself as AJ. Very polite , honest and did not feel any pressure at all. I told him what we were looking for, which they don't have in stock so he made all the effort to compare it to a similar car expect for the body. Test drove it and we loved the car. They looked for the car we want online and have it delivered the next day for us to pick up. I highly recommend CJ WILSON MAZDA of VENTURA especially AJ Briones. I'm thinking and planning to go back to buy the CX3. More
Peace of Mind Everytime i bring my car here for whatever i no that they always take care of my car and i leave feeling HAPPY!!! they steam cleaned my engine for 50$ Everytime i bring my car here for whatever i no that they always take care of my car and i leave feeling HAPPY!!! they steam cleaned my engine for 50$ and you can literally eat off the engine;) considering you couldn't even see the engine it was soooo Dirty...and they always keep me informed when service is due,cause often we get super busy n forget...so thank you guys for keeping my car in Tip Top shape;) and Jen you are the Best!!!! More
Stress free. Buying a new car can be stressful but it was actually a good experience at CJ Wilson Mazda. Never was there any pressure. The sales team worked to get Buying a new car can be stressful but it was actually a good experience at CJ Wilson Mazda. Never was there any pressure. The sales team worked to get me a good deal and were friendly, courteous and professional, giving me as much time and information as I needed to make my purchase. I love my new car. More
New dealer, great service. Service appointment for an airbag recall. The service was done within the promised time. On top of that, they fave a complimentary 99 pt vehicle diagn Service appointment for an airbag recall. The service was done within the promised time. On top of that, they fave a complimentary 99 pt vehicle diagnostic test. Thank you CJWilson Mazda & Ryan. More
Jen Lange was great!!! I didn't expect to get in on Thursday for my problems but she had room. The nav system was not working and the low tire pressure light was on. The M I didn't expect to get in on Thursday for my problems but she had room. The nav system was not working and the low tire pressure light was on. The Mazda 3 originally belonged to my son and he never got the nav system fixed once it crashed. Jen and the service guys fixed both problems in less then 2 hours and did an oil change too. And to top it off they washed the auto. I was very impressed with both their professional work and I was very pleased with Jen's friendliness. I WILL get the auto serviced by CJ Wilson in the future. More
Normal maintenance, transmission issue and recall repair Jennifer Lange is so helpful. And she really knows her stuff. Just by my description of what was occurring with my transmission, she told me what it Jennifer Lange is so helpful. And she really knows her stuff. Just by my description of what was occurring with my transmission, she told me what it possibly could be and as it turned out she was right. Great communication and very friendly. More