CJ Wilson Mazda of Ventura

Pretty Standard The staff is friendly. The work seems to be good enough. My only issue is that they tried to get me to buy a new battery when the one I had was drai The staff is friendly. The work seems to be good enough. My only issue is that they tried to get me to buy a new battery when the one I had was drained after a belt snapped. I told them to jump it and let it run for a few minutes to see if it held a charge, which it did. That should have been the first course of action and I felt it was a bit shady to try to get me to buy something that probably wasn't needed. All in all, about what I've come to expect from most auto repair shops. More

went in for oil change . And my ?oil filter attatchment? was broken, so tech said it was broken during the last oil change. I explained that all my oil changes werdone at CJ s And my ?oil filter attatchment? was broken, so tech said it was broken during the last oil change. I explained that all my oil changes werdone at CJ since I purchased veh., from them, He told me that CJ wilson techs had the wrong tool and they didnt have the part today to fix it. The next day when I returned in a loaner car from CJ, I paid my portion of the broken part and for the oil change, almost 100$. the same day as I was about to leave for San Fran from Moorpark I looked under the hood and found that I had no wiper fluid, low fluid in raditor and no fluid in rad overflow, and power steering fluid was 1/2 full . I stopped at parts store and did the maintenace my self, PS the battery posts were crusy so the tech said he would clean them up no charge since I had to wait so long, they were also not cleaned. I spoke with a service rep and he told me that CJ would reimberse for the fluids, I told him thats not the point. More

Fit me in on short notice. I'd just purchased a used Mazda 3 online from a private seller and only received one key. The keyless entry system requires a dealer program any new I'd just purchased a used Mazda 3 online from a private seller and only received one key. The keyless entry system requires a dealer program any new keys before they will start the car. Having only one key with two teenage boys is a recipe for disaster. It's not a question of what happens if they lose the one key but when they lose it. I wanted a second key ASAP. I called around the other dealers in my area said it would be a few days before they could work me in. Although CJ Wilson was equally busy, they managed to work me into their schedule right away. One hour later I was out the door with my second key in hand. Thanks.. More

Professional service Jennifer is always willing to help and make sure all you cars needs are taken care of. Her knowledge is excellent. As long as she is your service wri Jennifer is always willing to help and make sure all you cars needs are taken care of. Her knowledge is excellent. As long as she is your service writer I will be a loyal customer. This young lady deserves to be recognized. More

Oil change and overall check at 7K miles CJ Mazda really knows how to treat their customers. Each time I have been there, they have been very attentive and considerate. I very much appreciate CJ Mazda really knows how to treat their customers. Each time I have been there, they have been very attentive and considerate. I very much appreciate having leased a car from such a great dealer. More

I was treated with respect as a consumer and friendliness I was in and out quickly and efficiently. Also, got a very nice wash removing caustic ashes from local fires. Clean inside as well as outside. Check I was in and out quickly and efficiently. Also, got a very nice wash removing caustic ashes from local fires. Clean inside as well as outside. Checked tires, brakes and topped off all fluids along with oil change. Even checked my in- car computer to upgrade without being asked. More

From worried to relieved What top notch customer service we received. Both Jennifer and Clint were very friendly and accommodating. They helped ease my worries and kept me upd What top notch customer service we received. Both Jennifer and Clint were very friendly and accommodating. They helped ease my worries and kept me updated during the process. Clint took the time to explain and show me what was wrong with my car, so I could clearly understand the issues at hand. They worked with the insurance company to help get my service claim processed quickly and efficiently. Jennifer had a loaner car set up for me in case my car wasn't ready the same day. I am so appreciative of the kindness and quality care that was given to my husband and I. My car was fixed the same day and I was able to drive it home. It is such a relief to have my car working again and running great. Thank you Clint and Jennifer for putting my mind at ease and for getting me back on the road so quickly. More

Satisfied I was very happy with the customer service, knowledge, and professionalism of the Ventura Mazda Team specially Tom as a sales person. They are very fa I was very happy with the customer service, knowledge, and professionalism of the Ventura Mazda Team specially Tom as a sales person. They are very fair and friendly. More

Hot rod Everything went very smooth and they had my car done before the date and time promised. Highly recommend them for service. Car was clean when I got i Everything went very smooth and they had my car done before the date and time promised. Highly recommend them for service. Car was clean when I got it back. Thanks John More

Great experience I brought my 2016 Miata in for it's first service, having bought the car from another dealer, this was my first visit to CJ Wilson Mazda. The moment I brought my 2016 Miata in for it's first service, having bought the car from another dealer, this was my first visit to CJ Wilson Mazda. The moment I pulled up to the service area Jennifer, the service advisor, was there greeting me with a great big smile. Excellent customer service! I was in and out in a little over an hour. More