CJ Wilson Mazda of Ventura
Ventura, CA
763 Reviews of CJ Wilson Mazda of Ventura
Great Tom and Kris where amazing to deal with and they worked hard to make me a great deal. They were patient and understanding. Truly a great experience Tom and Kris where amazing to deal with and they worked hard to make me a great deal. They were patient and understanding. Truly a great experience More
New Vehicle Purchase Purchased my Mazda3 Touring from Heather Massey and she made the process as pleasant as possible. Kris Wardak made sure the paperwork process was pro Purchased my Mazda3 Touring from Heather Massey and she made the process as pleasant as possible. Kris Wardak made sure the paperwork process was properly explained, Stephen Barra conducted the test drive and explained all the vehicle bells and whistles. More
New Vehicle Purchase I purchase a new Mazda Miata MX5 - Hardtop and absolutely love it. Tom helped me and answered all my questions without hesitation. Kris Wardak made t I purchase a new Mazda Miata MX5 - Hardtop and absolutely love it. Tom helped me and answered all my questions without hesitation. Kris Wardak made the paperwork so easy. It was a piece of cake. By far the easiest I've ever done! Thanks Mazda Ventura :) More
Second visit, second purchase! We bought in May our CX-9, it was SO easy! The team is really professional. For our secondary car, of course, we decided to buy again with CJ Wilson We bought in May our CX-9, it was SO easy! The team is really professional. For our secondary car, of course, we decided to buy again with CJ Wilson few weeks ago. We have now 2 Mazda from CJ Wilson Ventura and you’re making happy customers! :) Thank you to Kris, Bassam and Erik! You’re fantastic! More
Feels like Family. I always look forward to my service visits at CJ Wilson. They treat me like family deserving of very special treatment. This visit they took extra I always look forward to my service visits at CJ Wilson. They treat me like family deserving of very special treatment. This visit they took extra care to make sure my car was safe for an upcoming long trip. Very much appreciated. More
Fast, efficient, and friendly! Thomas the Service Advisor couldn't be more helpful, and he's also such a nice guy! He asked Carlos, the Tech, to look at a rattling issue I was havin Thomas the Service Advisor couldn't be more helpful, and he's also such a nice guy! He asked Carlos, the Tech, to look at a rattling issue I was having and within minutes he figured out the issue and fixed it. The oil change and tire rotation was also done within a short amount of time. They also offer a free car wash with the service and free snacks and drinks while you wait. The only thing about this Mazda dealership that is irritating is the obnoxious recording/hold music where the announcer sounds like they are shouting as people talk over each other! That really should be changed as no one wants to have anxiety as they are calling to have an issue addressed with their car. More
Fast and friendly The team at CJ Wilson was fast and friendly. My sales rep, Mina knew all about the car I wanted, and we enjoyed my test drive. We negotiated a fair The team at CJ Wilson was fast and friendly. My sales rep, Mina knew all about the car I wanted, and we enjoyed my test drive. We negotiated a fair deal, even on my old trade-in. Ryan was experienced with all of the required paperwork and got me out in less than an hour. Really nice experience and now I have a gorgeous new (new to me) car. More
Always a great service experience! Thomas is alway upbeat and extremely helpful when I bring my car in for service. He's a pleasure to deal with every time. You're killing it, Thomas! K Thomas is alway upbeat and extremely helpful when I bring my car in for service. He's a pleasure to deal with every time. You're killing it, Thomas! Keep up the good work. More
Best service representative ever Thomas was extremely professional, yet personable. I actually enjoyed the experience due to his diligence in making certain that I was accommodated. Thomas was extremely professional, yet personable. I actually enjoyed the experience due to his diligence in making certain that I was accommodated. He's a great asset. More
new running light Needed a new running light and it turned out that it required an entirely new headlight assembly. The car was out of warranty by 3 months although it Needed a new running light and it turned out that it required an entirely new headlight assembly. The car was out of warranty by 3 months although it only had 17000 miles. It turned out that the assembly wasn't covered in my Mazda aftermarket warranty. The service person was astounded that it wasn't covered as was I. He talked to them for 50 minutes before he found out that it wasn't covered. He then submitted an after warranty claim to Mazda and they agreed to cover the very expensive assembly. I commend him for pursuing the issue. Also, I appreciate Mazda stepping up to the plate on this issue. It is ridiculous that the motorized assembly is not covered under the after market warranty and recommend that Mazda look very hard at finding other insurance. Second, I spent over 50 years in research and development and find it incredible that the entire headlight assembly had to be replaced just to replace the LED running light. The designers certainly were not looking out for the buyer. More