CDJR of Leesburg - Service Center

Usually great, however I have come in 4 times this week. First to get an oil change, learned I need new tires, (which they only had 3, needed to order 1). I came back to get installed but had to come back t First to get an oil change, learned I need new tires, (which they only had 3, needed to order 1). I came back to get installed but had to come back to fix /program sensor. Came to fix early the next morning to learn my sensors are bad. My app didn’t show, but that is what the service guy said. Told to come back to get sensors done. Which will be a “4th” visit for oil change and tires. More

Great communication between Carlos . Also took care of the concerns i had. Also help led me with a rental. Also took care of the concerns i had. Also help led me with a rental. More

Katie March is always very pleasant and helpful. She is very knowledgeable. I always request her when I go there for service. She is very knowledgeable. I always request her when I go there for service. More

I drove in for an oil change. They went over the car. I love that they do a video and show everything. I am going to be making an appointment for the 30 mile check up, replace my They went over the car. I love that they do a video and show everything. I am going to be making an appointment for the 30 mile check up, replace my tiresand have the recall taken care of the end of this month More

Great service . Our advisor Ryan Swoll did a great job in keeping us informed and up to date on repair process as well as setting up our rental while our car is be Our advisor Ryan Swoll did a great job in keeping us informed and up to date on repair process as well as setting up our rental while our car is being repaired . More

They took care of everything that I was looking for and then some thank you then some thank you More

Polite, explained in detail the work to be completed. New videos showing work is nice. New videos showing work is nice. More

I was very pleased with the service, the wait time was minimal, the people were very pleasant and knowledgeable, especially Juan Finol. I give him a 10 for Keeping me up to date and getting me out quickly minimal, the people were very pleasant and knowledgeable, especially Juan Finol. I give him a 10 for Keeping me up to date and getting me out quickly. More

Had my pro master 3500 in last week for an issue while they found nothing last week I did bring it back this week as the issue expanded. They seemed to have found something. I will be waiting for more new they found nothing last week I did bring it back this week as the issue expanded. They seemed to have found something. I will be waiting for more news to see if there’s any further damage. I am hoping that they will go through this vehicle thoroughly in all things related to this issue to make sure the cause of the issue is found versus just the end result fixed. I am also hoping that any item related to this or even close to it is also followed up with in case any of that is left hanging. As in the past and so far this dealership has been great to me. I think this will be a test to see how well they know their stuff. We all know things can go wrong, Hoping all their training is able to put Humpty Dumpty back together again. Stay tuned for rating update. Ps love my advisor- Katie- helps keep me off the ceiling- she is good!!! No great!! More

Polite, knowledgeable, informative. While waiting, was kept in formed on what was being done. What parts involved. And very important; how much! While waiting, was kept in formed on what was being done. What parts involved. And very important; how much! More