CDJR of Leesburg - Service Center

I went in to get my van serviced ,and was looking at the used cars on the lot .Joe.R came out to say hi, and I told him I was thinking about a econoby car .Joe showed me sum cars and we test drived some the used cars on the lot .Joe.R came out to say hi, and I told him I was thinking about a econoby car .Joe showed me sum cars and we test drived some. I liked the Ford Focus ,and we worked the dea l out I would rec amend Joe and this Dealer ship to anyone. Thanks a lot Joe.R We love the car. Ellis /Joann Carrier More

I have been to this service department several times with my last 4 vehicles. Consistantly the job takes A LONG time and if it is anything more than an oil change, it's not done properly. I have had my 2012 my last 4 vehicles. Consistantly the job takes A LONG time and if it is anything more than an oil change, it's not done properly. I have had my 2012 Ram in the shop at least 5 times for a low tire light that will come on, sometimes flashing, sometimes solid sometimes for 10 miles sometimes for several days. Nobody can fix it. I brought my wife's T&C in with screaching brakes. After 60 minutes I was told it wasn't the brakes, it needed a 4 wheel allignment. Another 70 minutes later they told me it needed brakes. VERY frustrated, I looked Mr. Audette up. He told me that there is nothing he can do but when I ever come back, please look him up, he's always there. Two weeks later, I had my Ram back in for that same light, They didn't write anything up but brought my truck back 45 min later and said it was my pressure. When I drove off THE LIGHT WAS STILL ON. I came back to look Mr. Audette up. His office was dark. I spoke with the ladies in the next office and they said He's not here right now. (10:30 Monday AM)I slipped a note under his door and asked him to call me. Still Waiting. I have not used ANY of my so called two years maintanece package because I don't think that 90 minutes is reasonable for an oil change. My wife will not go back to your service department because for 1 they treat her likes shes an idiot and two, they charged her on one visit for worked that was not completed. When she called them, she was told that an $80 credit would be placed on her account. When I returned, with her Van, for service, nobody could retrieve that information. My sales person, Mike Shadlich, is a great person but I'm sorry, it looks like my next set of new vehicles will not be purchased at Bill Bryon.. More

We have patronized your organization for over 10 years; first with our Subaru Outback, purchased up North before we moved here and then traded in on a newer model year, Honda CR-V. Dealing with your organ first with our Subaru Outback, purchased up North before we moved here and then traded in on a newer model year, Honda CR-V. Dealing with your organization has always been a very pleasant ex-perience. Upon reflection, we should have negotiated a better deal on our trade, which was in April, 2011. I note, that sales person's name is absent from above list. Going forward, we will continue to patronize Bill Bryan because it just "feels right" to us. On one occasion, we had an issue that "didn't feel right" and that was resolved to our satisfaction by the Manager, Mr. Audett. Thank you. More

Friendly and helpful salespeople, we have purchased four vehicles from this location in the past and fully intend to return for our next purchase thank you vehicles from this location in the past and fully intend to return for our next purchase thank you More

I have been dealing with Bill Bryans for over 20 yrs. In all this time my wife and I have always been completly satisfied. We have recomended Bill Bryans to several friends over the years. all this time my wife and I have always been completly satisfied. We have recomended Bill Bryans to several friends over the years. More

I stopped in for an Oil Change, my car had 10,000 miles on so it was time for its second change. Started talking to Joe and ended up buying a new car along with the oil change and have never regretted it. on so it was time for its second change. Started talking to Joe and ended up buying a new car along with the oil change and have never regretted it. Like my Dodge Caravan very much, the service is great and Joe`s not only a great salesmen but also a great guy to deal with, very knowledgeable on his vehicles and serves a great hot dog also. Greg Bassett More

Very friendly group of people. Always helpful. Willing to listen. Offered solutions to problems and got issued covered. Bought 2 car here and have had a pleasant experience. to listen. Offered solutions to problems and got issued covered. Bought 2 car here and have had a pleasant experience. More

I have bought four vehicles from Bill Bryant,two Charles Hunter has personaly helped me with.Everytime that i have come in for service i always stopped to say hi to Charles.He has always been very personabl Hunter has personaly helped me with.Everytime that i have come in for service i always stopped to say hi to Charles.He has always been very personable and asking how my health has been(i have had some health issues).Charles listens to what i needed in a vehicle and has found the right one for me and was able to get very good deals on them.I would highly recommend him to anybody looking for a great salesperson. More

Last year, I bought a 2011 Grand Cherokee Overland from Mike Shadlich. It is the best vehicle I've ever owned. I brought it in for an oil change and walked out with a new Jeep Grand Cherokee SRT8! I receiv Mike Shadlich. It is the best vehicle I've ever owned. I brought it in for an oil change and walked out with a new Jeep Grand Cherokee SRT8! I received an excellent offer from Mike and his Manager and couldn't resist. I drove home the new SRT8 later in the day. I highly recommend Mike Shadlich and Bill Bryan. More

Kristen Lewter was the most knowledgeable Service Adviser I have ever dealt with. I was very skeptical at first because I was dealing with a woman.She explained my problem in depth with detail like no one el I have ever dealt with. I was very skeptical at first because I was dealing with a woman.She explained my problem in depth with detail like no one else have ever done. Her knowledge of Carbon Cleaning, O2 Sensors and Cat. Converters were 2nd to none! She promptly pushed through the paperwork on both my Factory Warranty for the Cat. Converter and also my Extended Warranty for the O2 Sensors leaving me a $100 deductible to pay on $2000 of Parts and Labor!!!! :) More