CDJR of Leesburg - Service Center

Billy Berg, was so helpful and professional. He was the Billy Berg, was so helpful and professional. He was the best Service Rider I have every had serving my car. Pls thank him again for me Sincerel Billy Berg, was so helpful and professional. He was the best Service Rider I have every had serving my car. Pls thank him again for me Sincerely, Ms. Singer and Ms. Garry More

Ihad an experience with Bill Berg that will keep me coming back for service. He is so FRIENDLY an called me often for price changing with all the problems I have had with the ASPEN. I had a bad time wh coming back for service. He is so FRIENDLY an called me often for price changing with all the problems I have had with the ASPEN. I had a bad time when I went there 3 years ago with a frozen back gate. I was in Ga. when it happened an called Bill Bryan write away told them I would not be home in 3 more days an it could be 2 or 3 miles over the millage needed tI o be covered. I was told on the phone no problem When I arrived I was so upset with the man at the service counter an he said you have to pay your over I told him I called an it is not fare 3 miles over an I called he said to me if we do it for you we have to do it for everyone. I took my keys an left had it fixed for 1000.00 an was happy cause I got treated with respect. So I called again 3 to4 weeks ago an said I had problems with the back gate again an the air went off an on. I also needed a new radio that was gone to. I called on the radio the 3rd week I had the car an came to the service dept. they said it was the sat. that was doing it so I lived with a broken radio would go off an on when it wanted to some times it took 3 days to come back on. The sat. company said it was not them. Do you wonder why I stopped going to your service dept. Then I bit the bullet an came back with the best feeling about the company again. He had Richard take me home an had to order all kinds of stuff an called me every single time a new thing was found . My husband an I were so impressed with the respect he showed us an smiles an it was never to many questions for him he had such a great attitude with people please I want him next time I come in an even going to get my oil changes there to not the other place. He was so worried about all the money he kept adding to the job an we only cared about the respect he showed us what an employee you have there . Please never let him leave or your out a great asset to the service dept. Thank you so much Bill Berg FROM Mr. Mrs. Sean an Darlene Haran More

I came in for the 30,000 mile check up on my 2011 Town & Country. I left with a 2013 Town & Country. Cathy worked with me to make everything happen as I wanted it. She was friently and professional. & Country. I left with a 2013 Town & Country. Cathy worked with me to make everything happen as I wanted it. She was friently and professional. One of the things I am so impressed about the Bill Byran Dealership is the lack of pressure. From sales to service to just plain personal contact. This is a class agency and I have had the pleasure of dealing two very classy sales people. Cathy Langbehn and Art Dorado. Thank you. More

We only went to have our truck repaired. We asked Mike a few questions about a car. He spent a lot of time with us. I ended up telling him about an experience we had with a dealer. He was sensitive about it few questions about a car. He spent a lot of time with us. I ended up telling him about an experience we had with a dealer. He was sensitive about it and wanted us to trust him as a salesman. With his keen insight he helped us to make changes. We ended up trading our truck for a Jeep. I recommend Mike to help you with your decisions. More

My husband and I took our 2011 Ram 1500 and our 2011 Challenger in for an oil change. While there, Charles Hunter approached us to see if we had been helped. He started conversation regarding our sati Challenger in for an oil change. While there, Charles Hunter approached us to see if we had been helped. He started conversation regarding our satisfaction with our vehicles and services received. He made us aware of the presence of a vehicle my husband had expressed an interest in seeing. There was no pressure. We were very comfortable with Charles. The test drive was taken and the rest is history. What a surprise and what a positive experience. Bill Bryan has always impressed us with the quality of their vehicles and the service and helpfulness of their personnel. Thanks for the great experience, Charles! More

Our PT Crusier had with 29K had a major issue and Jose helped us connect with CHY and with no warrantee left they took responsibility. helped us connect with CHY and with no warrantee left they took responsibility. More

The dealer lies and is unethical. In 2008 I purchased a new 2008 GEM e2 SE. It was a lemon from day #1. I have well over $20,000 in this vehicle. Recently repairs to my GEM (Global Electric Motorcar) we new 2008 GEM e2 SE. It was a lemon from day #1. I have well over $20,000 in this vehicle. Recently repairs to my GEM (Global Electric Motorcar) were performed and completed by Bill Bryan Chrysler Jeep Dodge in Fruitland Park, Florida. The Bill Bryan dealership received my vehicle on January 16, 2013 and service was completed and paid for in full on February 6, 2013. The manager of the repair department (Richard Gallop) diagnosed the repairs necessary, monitored and oversaw the repair progress, and finalized the paperwork. The final bill totaled $1,069.17 which I paid for in full on February 6, 2013. ALL REPAIRS specified by Richard Gallop were performed by the repair department at the Bill Bryan dealership. About a week after the repairs were completed, I decided to put my GEM vehicle up for sale. On two occasions I had a buyer, but when the potential purchasers talked to Richard Gallop they changed their mind. I didn’t think much of this until the second buyer decided not to purchase the vehicle (on March 1st). When asked the reason for changing their mind, they told me Richard Gallop had stated that the vehicle needed numerous repairs – to be specific, he told them the vehicle needed a new motor and a new transmission. Needless to say, Mr. Gallop lied to both of my potential buyers, and as a result of his unethical behavior and action I lost two purchasers for my vehicle. When Mr. Gallop diagnosed the repairs, the motor and transmission were NEVER mentioned as being faulty and/or needing repair. If there was a need for a new motor and a new transmission, it would certainly have been documented and discussed with me at the time the diagnostic work was being performed. It is pertinent to mention that after the vehicle was received by Bill Bryan on January 16th, I mentioned that I was contemplating the purchase of a new GEM. The sales person (Art Dorado) said I should sell my current vehicle outright because I could get a higher price than they would give me on a trade-in. However Art Dorado and Richard Gallop both stated that they would be very happy to sell my vehicle on consignment. To summarize: Mr. Gallop should STOP trying to sabotage the sale of my vehicle and truthfully tell any potential buyers that this vehicle was repaired FULLY by the repair department at the Bill Bryan dealership in Fruitland Park. Additionally, since the dealership performed all the repairs diagnosed by Richard Gallop and the repair department personnel, I should receive a certificate stating the vehicle was repaired and certified by the Bill Bryan dealership. A side note: I talked to Richard Gallop about replacing the front seat of my vehicle and asked for a price of the seat. He told me he had a contact to make a custom cover for a cheaper price than it would cost to replace the seat. It turned out the “contact” was his son. So not only does Richard Gallop lie, but he uses the Bill Bryan dealership to sell customers work performed by his son who is not affiliated with the dealership. More

This is my third purchase from this dealer, third with Art and second with Mike. On the last two, Mike has taken the lead and is one of the most thorough and pleasent people to work with. Art and second with Mike. On the last two, Mike has taken the lead and is one of the most thorough and pleasent people to work with. More