CDJR of Leesburg - Service Center
Fruitland Park, FL
3,134 Reviews of CDJR of Leesburg - Service Center
Jose was my service technician/contact person. He took care of a complicated situation where a third party was reponsible for damages to my truck. He was prompt, kept me informed and up to date with phone care of a complicated situation where a third party was reponsible for damages to my truck. He was prompt, kept me informed and up to date with phone calls, was very communicative, professional and patient. He made a very potentially distasteful and difficult situation much easier to deal with. I live in Georgia (have some family in Florida), but continue to bring my truck to Bill Bryan for Service and repairs and have for the last three years because they are so good to deal with...prompt, professional and very courteous. More
Both these indivuals go out of their way to help customers like me and are very good in explaining what kind of work has to be done. They are punctual about delivery or pick up and if they a customers like me and are very good in explaining what kind of work has to be done. They are punctual about delivery or pick up and if they are delayed, they call and tell you so. It is a pleasure to deal with them. More
Was treated well upon my entry, Jose solved my problems and did so in a professional manner. This dealership has a nice waiting area and provides soft drinks, popcorn and also had hotdogs there today. and did so in a professional manner. This dealership has a nice waiting area and provides soft drinks, popcorn and also had hotdogs there today. More
This was the best service on a vehicle I have ever experienced. The fan belt on my Sprinter motor-home was replaced quickly and properly and I was on my way. Kristen and Kip were very helpful, frien experienced. The fan belt on my Sprinter motor-home was replaced quickly and properly and I was on my way. Kristen and Kip were very helpful, friendly and answered all my questions. It instills confidence in a customer and is a real pleasure to have competent and friendly folks working on your vehicle. I left the service center with a good feeling and would not hesitate to recommend their service department to anyone. This is a first class service center and I would have given them 10 if possible. More
Kristen is awesome. she makes sure everything is done well and in a timely manner. she's a pro. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx well and in a timely manner. she's a pro. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More
From my initial phone call to make my appointment to the visit to the cashier's desk, Kristen was very friendly, knowledgeable and helpful. She took the time to listen to my list of troubles with my Subaru visit to the cashier's desk, Kristen was very friendly, knowledgeable and helpful. She took the time to listen to my list of troubles with my Subaru and explained it all clearly to the technician so that repairs could be made. While going over the car, a couple other problems were identified by the tech. Without sales pressure, the identified issues were clearly explained, as well as prices for all the work. I was able to make an informed decision about what to have fixed immediately and what could be postponed. The Customer waiting area was more like a livingroom/ kitchen designed for customer comfort. Ample, comfortable seating, fresh coffee and doughnuts and other beverages were available. Later in the day hot dogs, popcorn, and soft drinks were available! Because of the challenges I presented with my car, I needed a loaner and one was provided for me. There, too, everyone was courteous and friendly. And at the end of it all, the price was much, much less than quoted. Kristen did all she could to get me the best deal! I drove 50 minutes to get to Bill Bryan's service department and will gladly do it again when the time comes. The drive home in my finely tuned machine made me very happy! More
This is a very honest dealership and I would reccomend it to all my friends. They were on top of everything and Kip as a macanic went above and beyond for me. Kristen never forgot my name. And as busy as the to all my friends. They were on top of everything and Kip as a macanic went above and beyond for me. Kristen never forgot my name. And as busy as they were. they both kept smiles on there face. Now I know why your rated 5 stars.... Thank you. Vicki Brown More
I am submitting an outstanding rating for the service I received from Kristen Lewter. She was informative, efficient, and professional in the handling of my service requirements. The dealership as a whol received from Kristen Lewter. She was informative, efficient, and professional in the handling of my service requirements. The dealership as a whole is friendly and very helpful. I would recommend Bill Bryan to anyone who is looking for a Chrysler dealership. More
I have been going to Bill Bryan.s for years. In fact this is he 3rd vehicle I have purchased from Bill Victorelli, the internet sales manager. When I have my vehicles serviced I always ask for Kristen Lewte is he 3rd vehicle I have purchased from Bill Victorelli, the internet sales manager. When I have my vehicles serviced I always ask for Kristen Lewter. Kristen is very efficient and when she tells you something is going to be done you can depend on it. I belive this is very important with anyone I deal with. I thoroughly recommend this dealership, but again I must acknowledge, Bill Victorelli and Kristen Lewter for there outstanding service to there customers. Sandra L. Moser, satisfied customer More