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CDJR of Leesburg - Service Center
Fruitland Park, FL
3,147 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,147 Reviews of CDJR of Leesburg - Service Center
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February 24, 2018
Jared Lindsey & Service Department Excellent salesmanship by Jared. I had been to 4 other dealers before your dealership and Jared was by far the most honest and accommodating of all t Excellent salesmanship by Jared. I had been to 4 other dealers before your dealership and Jared was by far the most honest and accommodating of all that I visited. I have been to your service department twice and was treated very courteously and quickly. More
by t&C3imeown
Employees Worked With
Jared Lindsey
February 21, 2018
AWESOME EXPERIENCE! Billy Berg was my advisor and he was very professional and courteous! Having my vehicle serviced there is always a pleasant experience! Thank you Bi Billy Berg was my advisor and he was very professional and courteous! Having my vehicle serviced there is always a pleasant experience! Thank you Billy! More
by Lynda249
Employees Worked With
Billy Berg, Service Advisor!
February 21, 2018
No intention of buying a new car but I did. I brought my 10 year old PT Cruiser in for a check engine light and ended up with the most perfect Jeep. I told you what I liked about my Cruiser and I brought my 10 year old PT Cruiser in for a check engine light and ended up with the most perfect Jeep. I told you what I liked about my Cruiser and you brought me a vehicle close to what was important to me. For very personal reasons, my Angel is smiling down on me for owning a Jeep. More
by Serena
Employees Worked With
David Toothaker
August 13, 2017
Sucks! Service department sucks! Bought a new jeep one month ago. Needed some service done to it. Told us to come back on Tuesday. We did, waited 2 hours. M Service department sucks! Bought a new jeep one month ago. Needed some service done to it. Told us to come back on Tuesday. We did, waited 2 hours. My husband asked if it was done. No. Oops they forgot. What? My husband asked to speak to the manager. He said sometimes it's like a pencil you forget to put the eraser on. Why can't you admit you did wrong. No apology, nothing. I will never buy a jeep or have any service done here. Our big mistake was buying from you. More
by Jeanene123
Employees Worked With
Jose
April 19, 2017
Excellent service expereience! My Wife and I (From Rochester, N.Y.) were staying on Little Lake Weir for our winter vacation when we had a problem with the brakes and suspension on My Wife and I (From Rochester, N.Y.) were staying on Little Lake Weir for our winter vacation when we had a problem with the brakes and suspension on our 2011 Dodge Charger R/T that needed immediate attention. I took a chance and dropped into Bill Bryan without an appointment hoping they could fit me in. I was immediately written up and within an hour or so they took my car in their shop and diagnosed my problems. Parts needed to be ordered, but they arrived the next morning and I was back on the road in a reasonable length of time. I want to thank Gary in service for taking good care of me. I couldn't have been more pleased with the fine work they did for me in getting an out-of-towner back on the road again with a safe car. Thank You for rescuing us! Warren Horton More
by hreagle
Employees Worked With
Gary in Service
February 09, 2017
Good dealership this is a good dealership.. Service center is good and staff all the way around is friendly and knowledgeable. We have bought 2 new vehicles from them this is a good dealership.. Service center is good and staff all the way around is friendly and knowledgeable. We have bought 2 new vehicles from them and have been pleased with both. More
by Tigerme345
Employees Worked With
Jeffrey Sussman
December 22, 2016
Best used car buying experience These guys are top rate. They weren't vultures. They listened to what we wanted, were friendly, negotiable, no high pressure, tried very hard to ear These guys are top rate. They weren't vultures. They listened to what we wanted, were friendly, negotiable, no high pressure, tried very hard to earn our business. They even allowed us to take vehicle over night to think it over, etc. They gave us a full tank of gas, fed us all kinds of stuff @ the showroom; donuts, drinks, hot dogs, popcorn, all kinds of snacks, etc. They made phone calls for us, everything to help us make our decision. More
by Mari & Gary Clark
November 19, 2016
lack of honesty Had a problem with 2011 Jeep Gr Cherokee last week. Looked up typical cost to repair the faulty item on Google, range was $100 to $175. Bill Bryan Ser Had a problem with 2011 Jeep Gr Cherokee last week. Looked up typical cost to repair the faulty item on Google, range was $100 to $175. Bill Bryan Service employee said their cost would be $285. I said that wasn't reasonable; he said "how much would you pay?" I said $200, he said OK. Obviously, their first approach is to overcharge! They seem to quote a very high price, rather than a reasonable price to do a job. Apparently, they believe the older population in the area, esp. the women customers, are easy to cheat. I've gone to Bill Bryan a number of times before and generally thought they charged too much and on a few occasions I believe they tried convince me to repair items that weren't faulty. They aren't honest. I will not go back! More
by ljm123
Employees Worked With
I won't name a "first rank" employee. They only follow what they are told to do or incentiivized to do mt mgmt.
November 12, 2016
A+ dealer dealership Dealership was there when we needed repairs and was very friendly and helpful. We returned to purchase a new vehicle. Again there to satisfy us. Thank Dealership was there when we needed repairs and was very friendly and helpful. We returned to purchase a new vehicle. Again there to satisfy us. Thank. More
by Ramrod.
Employees Worked With
Elliott in service., Tommy Carter, IL Park
November 10, 2016
My first free service Hi Matt, we appreciate how you worked with us on our trade. You were awesome. We made a deal for 2 years free service and I have that in writing, bu Hi Matt, we appreciate how you worked with us on our trade. You were awesome. We made a deal for 2 years free service and I have that in writing, but all I got was hassle over the deal because everyone there says they do not give 2 year service agreements on used vehicles. OK. I have decided to take my vehicle to the ford dealer where there is no hassle with my service. They serviced both my other vehicles and did an awesome job, I feel like a valued customer. I did not feel like a valued customer when I brought my vehicle to Bill Bryan for service. Thank you Matt for your help and for your professionalism More
by cbelliott44
Employees Worked With
Matt Tingley
