CDJR of Leesburg - Service Center

Was very good. Carlos was very helpful. But was unable to get the car quick washed. No big deal. Just like to have it done when I come in for service. Otherwise I f Carlos was very helpful. But was unable to get the car quick washed. No big deal. Just like to have it done when I come in for service. Otherwise I feel safe going out of town to see my daughter. Thank you Carlos More

It's always a pleasure to work with Service Advisor Katie March! She is friendly yet professional. She keeps me informed and explains any issues in a manner that I can understand. The prices are too high. March! She is friendly yet professional. She keeps me informed and explains any issues in a manner that I can understand. The prices are too high. Could get comparable work done for less money at local auto shop versus continuing to use the dealer network. More

Repair were done well, from my driving experience. But having our minivan there May 3 to May 9 to get a fuel injector repaired was too long, especially when we got a video May 3 of the mechanic explai But having our minivan there May 3 to May 9 to get a fuel injector repaired was too long, especially when we got a video May 3 of the mechanic explaining his diagnosis. Dealership blames the delay on our Warranty company taking a long time to approve the repair. I'm going to check that. Oh, their hourly shop rate has gone up to $218.00 per hour! Yikes. More

They always go above and beyond with their service. Blaine was awesome and got me in and out and made sure my car was cleaned. Blaine was awesome and got me in and out and made sure my car was cleaned. More

I had an excellent interaction with Carlos Mendoza Service Advisor concerning repairs required for my 2015 Jeep Patriot. Service Advisor concerning repairs required for my 2015 Jeep Patriot. More

Bought my truck there. Hardly ever got good service. Last time got tires with pil change. Checked on truck said it would be finished next day. Needed 4 wheel alignment. The Hardly ever got good service. Last time got tires with pil change. Checked on truck said it would be finished next day. Needed 4 wheel alignment. Then got a call said it was ready. 36 pounds of pressure in 40 lbs tires. No print out of alignment. Always got one. No oil change done. Next day. Oil change ask for alignment printout. Didnt get. Not sure if it was done. Another time I was in for an oil change. Knew I had a nail in my right rear tire. Called and said I had a nail, then called and said i didnt. They rotated the tires. Now i have a nail in my right front. Brought te truck back 2 days later and you had to replace the tire. Worst ever. Covenant but no longer worth it. More

Time for my oil change to be completed was very slow. Staff I interacted with was very profound timely but the whole process for an oil change and air filter replacement was too long. Staff I interacted with was very profound timely but the whole process for an oil change and air filter replacement was too long. More

Everyone was very professional and friendly! Everything was taken care of in a prompt manner Mo Everything was taken care of in a prompt manner Mo More

Km was so helpful in explaining the services that I wanted and kept me informed during my wait I was especially impressed with the video text of the condition of my car and appreciated the car wash. wanted and kept me informed during my wait I was especially impressed with the video text of the condition of my car and appreciated the car wash. More

Took longer than expected. 3 hours for tire balance and rotation and changing 2 filters. Also aMy tires were over inflated I think. They expanded to 41 psi when driving and it 3 hours for tire balance and rotation and changing 2 filters. Also aMy tires were over inflated I think. They expanded to 41 psi when driving and it should have been 36. I don’t know the rules bit with it being hot our, shouldn’t they have been set to 33 since it was morning to accommodate the hotter weather coming in the afternoon. I stopped and took some air out. More