CDJR of Leesburg - Service Center

Katie was an outstanding customer service again. Major repairs in 2010 T&C done with great service and attention to detail. Major repairs in 2010 T&C done with great service and attention to detail. More

Carlos was very professional he provided very good customer services Thank you Carlos, see you next time customer services Thank you Carlos, see you next time More

Took two visits to find the problem about three weeks in shop but the job got done good service tech shop but the job got done good service tech More

We have always been very satisfied with the service and people who work there. They get us in and out. Service center does a A+ job we love working with Kimberly Lewis, she goes above to make the customer people who work there. They get us in and out. Service center does a A+ job we love working with Kimberly Lewis, she goes above to make the customer happy. More

Dealer provided excellent service to my Wrangler. They did a full inspection and were very through. Staff was very friendly. They did a full inspection and were very through. Staff was very friendly. More

I have already seen improvement in the service department. The video from the technician explaining the problem he found and that he fixed it was a big improvement. The service manager did a road department. The video from the technician explaining the problem he found and that he fixed it was a big improvement. The service manager did a road test with me to hear the noise issue. This was the fourth time I had to bring the vehicle back following the accident repair. I think it is finally as good as it is going to get. More

I have immediately noticed the new leadership is about Servant Leadership. That's ensuring the customer and staff come first. Yaseem (sp) I met during a recent oil change was a very Impressive General Lea Servant Leadership. That's ensuring the customer and staff come first. Yaseem (sp) I met during a recent oil change was a very Impressive General Leader (not general manager). I share a con ern with him and I found out he acted on the concern actually the next day. I was I informed by staff. More

Thorough and accurate. They were quick and friendly. Very easy process. Would recommend it to others. They were quick and friendly. Very easy process. Would recommend it to others. More

Service Manager went out of his way to make sure that our vehicle was repaired correctly. We are very happy with the results. vehicle was repaired correctly. We are very happy with the results. More

This was my 1st visit to CDJR of Leesburg and I couldn't be happier with the service that I received from Kim Lewis. Kim went above and beyond in helping me to get my issue resolved and quickly. I had tak be happier with the service that I received from Kim Lewis. Kim went above and beyond in helping me to get my issue resolved and quickly. I had taken my car to another service company who did not install my tires properly so I had a tire leaking air for 10 months because they refused to do what was right to fix it. I will be returning for all of my maintenance. Their waiting area has excellent coffess, teas and snacks and good wifi which is just a bonus. More