CDJR of Leesburg - Service Center

My service advisor Carlos Mendoza was great to work with. Kept me updated thru the whole process. I liked the email that the service department sent describing in detail what was needed to be repaired on m Kept me updated thru the whole process. I liked the email that the service department sent describing in detail what was needed to be repaired on my vehicle. And got my approval before they proceeded. Very pleased with the service I received. More

Otto was extremely helpful and also kept me up to date regarding my vehicle and the progress. He also called to follow up after i had my vehicle back to make sure everything was going well. regarding my vehicle and the progress. He also called to follow up after i had my vehicle back to make sure everything was going well. More

I get our Dodge's oil changed here and nowhere else. The technician Jose is the one that we like to deal with. He gets things done and knows what he's doing. 1 time I brought the Dodge in and waited alm The technician Jose is the one that we like to deal with. He gets things done and knows what he's doing. 1 time I brought the Dodge in and waited almost 2 hrs and it had gotten overlooked and instead of making me wait longer Jose set me up with a rental car for a day. Was unexpected and very much appreciated. More

It was very easy to make an appointment for the day and time that was convenient. Jose, my service advisor took care of my recall, service and tire rotation as requested. Even washed my vehicle. Enjoyed time that was convenient. Jose, my service advisor took care of my recall, service and tire rotation as requested. Even washed my vehicle. Enjoyed coffee and snacks in the very comfortable waiting area. I was updated on the service with a short video of the work being performed. Overall, a very pleasant experience. More

Jose did an excellent job, considering the extent of damage. The appraiser didn’t show up which resulted in Jose having to send him xxxxxxof the damage. Jose went above and beyond to get our car repaire damage. The appraiser didn’t show up which resulted in Jose having to send him xxxxxxof the damage. Jose went above and beyond to get our car repaired in a timely manner. More

Wonderful, efficient, courtesy service and dealership. Perfect service excellent and timely Car wash was nice Perfect service excellent and timely Car wash was nice More

Terrific service, efficient team, very courteous. Nice job all around. I will defiantly use them again. Nice job all around. I will defiantly use them again. More

Brought vehicle in for check engine light. Katie was her usual great help. Very knowledgeable and kept me informed thru the entire repair. Katie was her usual great help. Very knowledgeable and kept me informed thru the entire repair. More

My Service Wrighter was very good. ... The problem was solved. And I got it back within 2-hrs. PROBLEMS: When I called for a appointment I was told it would be up to 48 hrs before m ... The problem was solved. And I got it back within 2-hrs. PROBLEMS: When I called for a appointment I was told it would be up to 48 hrs before my car would be even put on the computer.... WHY? So this appointment was not for my car to be FIXED. This appointment is to just wright up the order, why again? I can do the on line or over the pone... when I bring in my car I expect it to be looked at within an hour to at least let me know if I need to to leave it to be fixed... NO, I have to LEAVE it just to be hooked up to the magic computer..... There is something wrong here.... Maybe you need more people that can use the Magic Computer.... Luckey, my car was put on the Magic computer quickly, and the fixed. More

I was very pleased with the service and the fact that they were informative about my future needs,such as the weather checking of my tires.(good tread but five +yrs.of weathering). they were informative about my future needs,such as the weather checking of my tires.(good tread but five +yrs.of weathering). More