CDJR of Leesburg - Service Center
Fruitland Park, FL
2,792 Reviews of CDJR of Leesburg - Service Center
There was a little confusion about what was done as new issues were introduced. It may have been lack of communication between the the mechanic and the service coordinator. issues were introduced. It may have been lack of communication between the the mechanic and the service coordinator. More
I called the service writer several times and did not receive a call back. I finally got in touch w/ someone and found out my car was ready. I asked for Jose to return my call a couple of times, not plea receive a call back. I finally got in touch w/ someone and found out my car was ready. I asked for Jose to return my call a couple of times, not pleasantly peased More
I reported a theft to my service writer and I am still waiting for a management response. Loss included $20 cash; BJs credit card; BJs customer ID card; Sam's Club customer ID; annual passes to Disney, Un waiting for a management response. Loss included $20 cash; BJs credit card; BJs customer ID card; Sam's Club customer ID; annual passes to Disney, Universal and Seaworld; and, a Villages Community gate pass. Fred Samp 17642 SE 92nd Grantham Ter The Villages, FL 32162 phone 847-212-9975 More
Provided excellent customer care service everyone was helpful. Asked for a warranty quote and Robert in Finance took the time to explain the quote he provided to me. Mark in the dining area was attentive helpful. Asked for a warranty quote and Robert in Finance took the time to explain the quote he provided to me. Mark in the dining area was attentive to my needs while I waited for my truck to be serviced of oil change tire rotation and filters changed. Gabriel the mechanic provided a professional video of my trucks engine under the hood and under the truck which eased my mind of guessing if my trucks health is found well . He said both areas of the truck is pristine which made me feel good as a single woman that me keeping it up to date and clean shows it’s self worth. Carlos the service advisor was very kind and knowledgeable of the questions I asked. Very appreciative of the entire team! Thank you for making my visit less stressful and worrysome! More
Had a service appointment Monday 330 pm. Dropped car off at 1030 am for non working AC blower. Tuesday at 115 the car had not yet made it into the service area for diagnosis. No calls from s Dropped car off at 1030 am for non working AC blower. Tuesday at 115 the car had not yet made it into the service area for diagnosis. No calls from service advisor. When I call him I'm told 24 hours then 48 hours for diagnosis. Only after a diagnosis will my warranty pay for a rental car. So Wednesday we have hope. What is the point of a service appointment? More