CDJR of Leesburg - Service Center

Very professional, very knowledgeable and keeps the customer informed with each step of the process. customer informed with each step of the process. More

Kim was good, helpful and patience with me as an elder deaf customer with the paperworks. deaf customer with the paperworks. More

Always a good experience. Pleasant, friendly staff, nice surroundings, but this survey requiring “at least 15 words” annoying! Pleasant, friendly staff, nice surroundings, but this survey requiring “at least 15 words” annoying! More

In the 45 years of car ownership, I have never dealt with a more inept and less capable dealership. After misdiagnosing the problem with my vehicle, they did thousands of dollars of unnecessary work, after a more inept and less capable dealership. After misdiagnosing the problem with my vehicle, they did thousands of dollars of unnecessary work, after which the problem still existed. It was unbelievable. And that was after I even suggested what might be wrong. Then, some of the work they did went bad immediately and had to be fixed, which in the end never was properly fixed and I had to take it to another dealer to have it fixed. It was easily the worst experience I've ever had with a Chrysler dealership. I heard bad things about this dealership from my neighbors but needed work done so I went there anyway. What a huge mistake. It's hard to believe they could stay in business treating their customers the way they do. I feel bad for anyone going there in the future. Good luck. More

Super experience from check-in through check-out. I was impressed with message during service showing worked being performed. I was impressed with message during service showing worked being performed. More

The service has really improved. The staff has always been friendly but now the service is quicker and excellent. Everyone is helpful and attentive. The staff has always been friendly but now the service is quicker and excellent. Everyone is helpful and attentive. More

Mike Liss is the very Best Service writer ever. A real asset to the company A real asset to the company More

The dealership was clean and employees were helpful and friendly. Work on my vehicle was done on time. friendly. Work on my vehicle was done on time. More

Jose always keeps me updated on the progress of the repairs. It is alway a pleasure going there. Friendly staff. repairs. It is alway a pleasure going there. Friendly staff. More

Very courteous on the phone intake process was smooth, Appreciate it for them to allow Uber to bring me home and pick me back up smooth, Appreciate it for them to allow Uber to bring me home and pick me back up More