CDJR of Leesburg - Service Center

My experience at this dealership was very good! I brought my car in to have some repairs done on my a/c system, hard starting and a recall repair. Katie did a great job explaining the work that I brought my car in to have some repairs done on my a/c system, hard starting and a recall repair. Katie did a great job explaining the work that needed to be done and kept me updated on any issue that came up. The work was done properly and in a reasonable timeframe. Koby was very helpful and patient when I came to pick up my car. I had some some issues at checkout with my bank and it took several minutes to straighten it out. He was very polite while I dealt with them on the phone. So overall, it was a very good experience and my car is running great! More

Great staff and service and honesty. The best. Great waiting room as well and restrooms are very clean. Great products as well. The best. Great waiting room as well and restrooms are very clean. Great products as well. More

Dealership team is very good. I couldn’t tell any difference in customer service between the old ownership and the new. I couldn’t tell any difference in customer service between the old ownership and the new. More

Bought 2021 Jeep Cherokee new from the prior owner of this dealership to be a flat tow car for my motorhome as well as a second car. We recently sold our motorhome and had our tow equipment removed from this dealership to be a flat tow car for my motorhome as well as a second car. We recently sold our motorhome and had our tow equipment removed from this car by Ashby at the new owner, CDJR of Leesburg, and he and his staff did a perfect job in completing this complicated job. I love my Cherokee andI will continue to service my car at this dealership in the future. More

Kim and Jason continue to go out of their way to try and fix my problem! The dealership always try’s to make it right. fix my problem! The dealership always try’s to make it right. More

I recently stopped in for an oil change and I was promptly greeted. My service was completed quickly and everyone I came in contact with was very courteous and professional. promptly greeted. My service was completed quickly and everyone I came in contact with was very courteous and professional. More

My service advisor Carlos Mendoza was great to work with. Kept me updated thru the whole process. I liked the email that the service department sent describing in detail what was needed to be repaired on m Kept me updated thru the whole process. I liked the email that the service department sent describing in detail what was needed to be repaired on my vehicle. And got my approval before they proceeded. Very pleased with the service I received. More

Otto was extremely helpful and also kept me up to date regarding my vehicle and the progress. He also called to follow up after i had my vehicle back to make sure everything was going well. regarding my vehicle and the progress. He also called to follow up after i had my vehicle back to make sure everything was going well. More

I get our Dodge's oil changed here and nowhere else. The technician Jose is the one that we like to deal with. He gets things done and knows what he's doing. 1 time I brought the Dodge in and waited alm The technician Jose is the one that we like to deal with. He gets things done and knows what he's doing. 1 time I brought the Dodge in and waited almost 2 hrs and it had gotten overlooked and instead of making me wait longer Jose set me up with a rental car for a day. Was unexpected and very much appreciated. More

It was very easy to make an appointment for the day and time that was convenient. Jose, my service advisor took care of my recall, service and tire rotation as requested. Even washed my vehicle. Enjoyed time that was convenient. Jose, my service advisor took care of my recall, service and tire rotation as requested. Even washed my vehicle. Enjoyed coffee and snacks in the very comfortable waiting area. I was updated on the service with a short video of the work being performed. Overall, a very pleasant experience. More