CDJR of Leesburg - Service Center

Kimberly is, by far, THE BEST service writer I have ever dealt with! I don't want anyone but her. dealt with! I don't want anyone but her. More

Customer satisfaction orientated. Quality service. I have used their services for over 3 years. I have been more than satisfied every visit. I really appreciate the texts, and video Quality service. I have used their services for over 3 years. I have been more than satisfied every visit. I really appreciate the texts, and videos they provide as they service my vehicle More

Otto was so helpful. ...the dealership went over and beyond helping....I would recommend....end and out very fast.... ...the dealership went over and beyond helping....I would recommend....end and out very fast.... More

Had excellent service bought 4 new tires I waited while they put them on . Went in with nail in one and my tires were dry rotting So needed new Zach Miller showed me what they looked like had been on si they put them on . Went in with nail in one and my tires were dry rotting So needed new Zach Miller showed me what they looked like had been on since 2017 More

Outstanding service. Carlos kept me informed of all progress. It was a pleasure working with him. He is a outstanding asset to your company. He really knows his job and d Carlos kept me informed of all progress. It was a pleasure working with him. He is a outstanding asset to your company. He really knows his job and does it very well! More

Carlos the service advisor was attentive and told me about what the found also told me about the parts that was order for the following appointment and introduce me to another service advisor because he about what the found also told me about the parts that was order for the following appointment and introduce me to another service advisor because he is going to be off. The customer service he had is above and beyond. More

The service department experience is always enjoyable, they are knowledgeable, helpful, and professional. Thank you. they are knowledgeable, helpful, and professional. Thank you. More

The service department did an excellent job and got my vehicle in an out of the shop quickly. My service writer is Katie March. She is terrific; communications, follow up and follow through. The dealers vehicle in an out of the shop quickly. My service writer is Katie March. She is terrific; communications, follow up and follow through. The dealership needs work; the showroom/waiting area is a little shabby. The benches in the drive through are very uncomfortable and the table by them was filthy. The music that may or may not be good sounds terrible through the PA system. The speakers and the room just don't work. I've worked in dealerships and the sound system is torture. More

Went to the dealer for a repair and when i get my car back it had a crack on my front windshield. Instead the want it to use my own insurance instead of theirs. back it had a crack on my front windshield. Instead the want it to use my own insurance instead of theirs. More

Service was great, however after looking at the inside of the vehicle, I noticed dirt/grease on the passenger seat as well as the rear seat. Easily cleaned up, I just shouldn’t have been the one cleaning it the vehicle, I noticed dirt/grease on the passenger seat as well as the rear seat. Easily cleaned up, I just shouldn’t have been the one cleaning it. More