CDJR of Leesburg - Service Center

I have been dealing with Richard and Jimmy for about three to four years regarding service for my Chrysler GEM Low Speed Vehicle (LSV). Every time I've had a problem they have taken care of it in a ver three to four years regarding service for my Chrysler GEM Low Speed Vehicle (LSV). Every time I've had a problem they have taken care of it in a very professional and timely fashion. I've also purchased additional options for my GEM and the installation has been done withoutr any problems. Unfortunately, I purchased my vehicle before moving within distance of Bill Bryan's dealership, and did NOT receive very good service from the previous dealer. I would definitely recommend Bill Bryan's dealership and especially the service department for the GEM's. Thank you, Karen Mantooth More

Richard and Jimmy are great. They really care about my GEM car and work to make everything right. My GEM is six years old and has had a few problems which they worked very hard to correct. Jimmy knows t GEM car and work to make everything right. My GEM is six years old and has had a few problems which they worked very hard to correct. Jimmy knows the GEM inside and out. He and Richard are really dedicated to their customers. More

took van in for AA C prolem & oil change friendly workers and MARK Buell was very nice in waiting room.service tech was very nnice ,helped me ac problem workers and MARK Buell was very nice in waiting room.service tech was very nnice ,helped me ac problem More

at present I have nothing but good things to say about Bill Bryan dealer ship, It al ways spears clean with friendly people to wait on you Bill Bryan dealer ship, It al ways spears clean with friendly people to wait on you More

Jose was my service technician/contact person. He took care of a complicated situation where a third party was reponsible for damages to my truck. He was prompt, kept me informed and up to date with phone care of a complicated situation where a third party was reponsible for damages to my truck. He was prompt, kept me informed and up to date with phone calls, was very communicative, professional and patient. He made a very potentially distasteful and difficult situation much easier to deal with. I live in Georgia (have some family in Florida), but continue to bring my truck to Bill Bryan for Service and repairs and have for the last three years because they are so good to deal with...prompt, professional and very courteous. More

Both these indivuals go out of their way to help customers like me and are very good in explaining what kind of work has to be done. They are punctual about delivery or pick up and if they a customers like me and are very good in explaining what kind of work has to be done. They are punctual about delivery or pick up and if they are delayed, they call and tell you so. It is a pleasure to deal with them. More

Was treated well upon my entry, Jose solved my problems and did so in a professional manner. This dealership has a nice waiting area and provides soft drinks, popcorn and also had hotdogs there today. and did so in a professional manner. This dealership has a nice waiting area and provides soft drinks, popcorn and also had hotdogs there today. More

This was the best service on a vehicle I have ever experienced. The fan belt on my Sprinter motor-home was replaced quickly and properly and I was on my way. Kristen and Kip were very helpful, frien experienced. The fan belt on my Sprinter motor-home was replaced quickly and properly and I was on my way. Kristen and Kip were very helpful, friendly and answered all my questions. It instills confidence in a customer and is a real pleasure to have competent and friendly folks working on your vehicle. I left the service center with a good feeling and would not hesitate to recommend their service department to anyone. This is a first class service center and I would have given them 10 if possible. More

Kristen is awesome. she makes sure everything is done well and in a timely manner. she's a pro. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx well and in a timely manner. she's a pro. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

From my initial phone call to make my appointment to the visit to the cashier's desk, Kristen was very friendly, knowledgeable and helpful. She took the time to listen to my list of troubles with my Subaru visit to the cashier's desk, Kristen was very friendly, knowledgeable and helpful. She took the time to listen to my list of troubles with my Subaru and explained it all clearly to the technician so that repairs could be made. While going over the car, a couple other problems were identified by the tech. Without sales pressure, the identified issues were clearly explained, as well as prices for all the work. I was able to make an informed decision about what to have fixed immediately and what could be postponed. The Customer waiting area was more like a livingroom/ kitchen designed for customer comfort. Ample, comfortable seating, fresh coffee and doughnuts and other beverages were available. Later in the day hot dogs, popcorn, and soft drinks were available! Because of the challenges I presented with my car, I needed a loaner and one was provided for me. There, too, everyone was courteous and friendly. And at the end of it all, the price was much, much less than quoted. Kristen did all she could to get me the best deal! I drove 50 minutes to get to Bill Bryan's service department and will gladly do it again when the time comes. The drive home in my finely tuned machine made me very happy! More