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CDJR of Leesburg - Service Center

Fruitland Park, FL

4.5
2,785 Reviews

2,785 Reviews of CDJR of Leesburg - Service Center

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June 14, 2023

Jose is the best! Always honest and keeps me up to date on my vehicle when it’s being serviced.Gaby is my go to tech, He is very good with working on lifted Jeeps!He a More

by MYLIFEASIS9701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaby
June 14, 2023

Waited for service adviser to get back to me an hour after service technician send updated video of what car needed. More

by JPV51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

CDJR of Leesburg responded

We are very sorry to hear that you were not a satisfied customer! My name is Cheryl Williams and I am the Customer Relations Manager here at CDJR of Leesburg. Our goal is to have each and every customer completely satisfied with the work that we do on their vehicle and we strive to be transparent in our process. Please respond privately to us with your name, make and model of your vehicle, and I would be happy to look into this and help us toward a resolution in this matter.

June 14, 2023

This dealership is only interested in turning a free warranty fix into how many things can they make wrong to charge the customer. It's a bait and switch scam. Now my A/C is acting up and I will never r More

by willvelez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kobe Hiltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

CDJR of Leesburg responded

We are very sorry to hear that you were not a satisfied customer! My name is Cheryl Williams and I am the Customer Relations Manager here at CDJR of Leesburg. Our goal is to have each and every customer completely satisfied with the work that we do on their vehicle and we strive to be transparent in our process. Please respond privately to us with your name, make and model of your vehicle, and I would be happy to look into this and help us toward a resolution in this matter.

June 13, 2023

Katie, the service advisor, provided excellent service pertaining to my oil change and tire rotation service. Would rate 5 stars except for the person that first greeted me saying I had a damaged windshie More

by GVANVLIET10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie March
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Otto was a pleasure to have help with servicing my car. He was very transparent throughout the process of my repair and made everything go as smooth as possible. More

by iqasem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otto Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Otto is servicetastic! ! Completely the best!!! He is Mr Service in my eyes! Completely satisfied More

by FULL80TATTOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kobe Hiltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaine Yager, Billy Berg
June 12, 2023

Great experience. Fast, Knowledgeable and comfortable waiting room. Good Job team you did a great job More

by chris@caperwa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Yager
June 12, 2023

Once the truck was dropped off there was no communication during the day. One text message was received as soon as we dropped it off and then jutting until I texted to see if the truck was done. An hour late More

by Jastrip1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Valdes
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Kimberly was fantastic! !! Professional and courteous. The service department great! None better. . A pleasure to bring our jeep in for service. More

by TOLLY8702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Ashly put in an extra effort to meet my request. He was very helpful. Great to work with! Nick in service was also very helpful. In addition to doing the install of the equipment I order, he briefed More

by jsabbru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashel & Nick
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