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CDJR of Leesburg - Service Center

Fruitland Park, FL

4.5
2,474 Reviews

2,474 Reviews of CDJR of Leesburg - Service Center

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June 29, 2020

As always Gary Hayes in service was great to to work with and was able to make things happen to get my Ram back to perfect! More

by RonC
Recommend Dealer
Yes
Employees Worked With
Gary Hayes
Jun 29, 2020 -

CDJR of Leesburg responded

Hi Ron, Gary is definitely an amazing team member. Thank you so much for taking a moment of your day to share your thoughts about the service provided for your RAM. If there is anything else we can help with, please let our team know. We hope you have a great day!

June 27, 2020

Always a pleasant experience. Real nice and helpful Service Having my 2018 Jeep Grand Cherokee Limited serviced here is always a pleasure. The Staff goes out of their way to make it so. They go over everythin More

by mthomas.owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 28, 2020 -

CDJR of Leesburg responded

Thomas, thank you for taking the time to write a review! We are thrilled to hear you are satisfied with the high level of customer service you received with our team and with your repairs! It was a pleasure working with you. We hope to see you in the future!

June 24, 2020

Great service! I was provided clear explanation to what was being done, easy to understand. Work was completed quickly within estimate of costs. Warranty honored. More

by Sunshine
Recommend Dealer
Yes
Employees Worked With
Gary Hayes III
Jun 25, 2020 -

CDJR of Leesburg responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 10, 2020

Service Great service tech and mechanic. Fast service for an oil change and diagnostic testing of problem with my vehicle. Clean waiting room and friendly p More

by Kipsamples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hayes. Chris Carpenter
Jun 10, 2020 -

CDJR of Leesburg responded

Thank you for the five stars! We are glad to see that your service was completed in a timely manner and that our facility made a positive impression on you. If there is anything else we can do for you, please be sure to let us know.

June 06, 2020

It was a great visit. They took care of us in time and even wash it great. Will be back for my next service for sure More

by Phat7467
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Jun 06, 2020 -

CDJR of Leesburg responded

That's great to see! We look forward to working with you again. We appreciate your feedback.

June 06, 2020

Always treated quickly and efficiently and enjoy going to the dealership. Would recommend bill Bryan to anybody! Only thing I might add about the current situation we have is that not everyone was wearing a More

by bassbuddy39
Recommend Dealer
Yes
Employees Worked With
Service rep
Jun 06, 2020 -

CDJR of Leesburg responded

Thank you for the great review! We're glad to see that our team consistently exceeds your expectations. We appreciate your feedback and hope to work with you again.

May 30, 2020

Always treated like I was their only customer My service adviser Tiffany has always been very helpful listening to whatever problem I may have with my truck. I would recommend this dealership to More

by budman8605
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Fletcher
May 31, 2020 -

CDJR of Leesburg responded

Tiffany is such an outstanding team member. Thanks for your recommendation. Please feel free to reach out if we can assist with anything else.

May 30, 2020

Service department is always quick to get you in and always goes over the findings if anything needs attention and gives good estimates and honors them. More

by jp34431
Recommend Dealer
Yes
Employees Worked With
Charles Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisors Jose and Gary, David Toothaker, Randy Britton
May 31, 2020 -

CDJR of Leesburg responded

Thank you so much for your feedback for our quality service. We are here to help you! Let us know if we can be of support again.

May 28, 2020

Always prompt, professional and friendly. I always rely on Jose. This is the only place I’ve ever had my T&C serviced since purchase 7 years ago More

by Ncsjulie
Recommend Dealer
Yes
Employees Worked With
Jose
May 29, 2020 -

CDJR of Leesburg responded

Thank you for the great review. We will be sure to thank Jose for providing you with excellent service. We look forward to working with you again.

May 22, 2020

Wish that the staff wore mask.There was NO social Wish that the staff wore mask. There was NO social distances . I was disappointed in that . My service advisor gave me an excuses for that. More

by Boxwood
Recommend Dealer
Yes
Employees Worked With
Ronni Delgado
May 24, 2020 -

CDJR of Leesburg responded

Hello, I am concerned to learn about your disappointment regarding your recent visit. Please reach out to me directly so that we can discuss your concerns. I look forward to connecting with you. Best, Amanda Alm Customer Relations Manager aalm@billbryanautos.com

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