CDJR of Leesburg - Service Center

My last two experiences with your service department has been very disappointing. Its way over priced along with extremely slow service. For example, $39.99 for a cabin air filter that sells for $12 at an a been very disappointing. Its way over priced along with extremely slow service. For example, $39.99 for a cabin air filter that sells for $12 at an auto parts store along with a two- and one-half hour wait to get a cabin air filter, oil change and tire rotation is ridiculous. I could have done it myself at home in one hour and I don't have a lift. They said they were going to "rinse of my car for me" (he said that's what he would call it because it does not do a very good job). Ho, and by the why, that would take about another twenty minutes. I said thanks but NO THANKS! I purchased two cars in a row from Bill Bryan because of their professionalism and quality service for a fair price. Your dealership would need to work hard to win me back. AND THAT 3% SURCHARG JUST TOOK IT WAY OVER THE TOP! More

Very nice, enjoyed free hotdog lunch. Video of my vehicle inspection sent my phone, really a good service. I will return for service again. Video of my vehicle inspection sent my phone, really a good service. I will return for service again. More

very friendly employees. I like the free soda and the large tables so I can work on my artwork I like the free soda and the large tables so I can work on my artwork More

Very good service , communicated all the details and my expected time of wait..the video was very good too, explaining all the details. expected time of wait..the video was very good too, explaining all the details. More

No thank you, I prefer not to write anything, and this part of your survey is irritating. part of your survey is irritating. More

My experience was great. All service items addressed and communication throughout the process was great. All service items addressed and communication throughout the process was great. More

Quick and thorough. In and out 1.5 hrs just has promised. Jamie was great! In and out 1.5 hrs just has promised. Jamie was great! More

Dealer met expectations. Service advisor was very friendly, professional and knowledgeable. Waiting area was clean and comfortable. Service advisor was very friendly, professional and knowledgeable. Waiting area was clean and comfortable. More

Wonderful experience. Ryan my service advisor was very helpful and knowledgeable. The service lunge was clean and inviting and the work was done in a timely and complete m Ryan my service advisor was very helpful and knowledgeable. The service lunge was clean and inviting and the work was done in a timely and complete manner More

Friendly timely knowledgeable service. My service advisor was top rate and the video of my diagnosis was very helpful. My service advisor was top rate and the video of my diagnosis was very helpful. More