CDJR of Leesburg - Service Center

Service Dept Personnel rude and unaccompanied. Received text to call. Told car was ready, ooops no it wasn’t. Jose says they’re sending a driver to get me. By that time it was 6:00 and I called ba Received text to call. Told car was ready, ooops no it wasn’t. Jose says they’re sending a driver to get me. By that time it was 6:00 and I called back very agitated. They finally sent a uber to get me and take me to the dealership where Jose puts the paperwork on the desk rudley say sign here and hands me a sheet that gives me an estimate of repairs and says the red blocks need attention. Hands me my keys and says your cars over there. I wouldn’t recommend you to a soul. More

We were please with the dealership customer service and how they worked with us on our purchase how they worked with us on our purchase More

I had an appointment and was on time. I waited at dealership for 7 hours for an oil change and 4 new tires which is excessive. I waited at dealership for 7 hours for an oil change and 4 new tires which is excessive. More

Timely attentive and done early Nothing more to add honestly Excellent effort I said Excellent honestly Excellent effort I said Excellent More

I had to have a warranty covered remove and replace of the air conditioning system that required a major removal of other components that required several days in the shop. I was given a dealer loaner v the air conditioning system that required a major removal of other components that required several days in the shop. I was given a dealer loaner vehicle for the entire repair period. During the repair Jose kept me informed of the status kept updating me on the expected date of completion. Excellent and professional job.! More

Good repair service and customer service. Jose is an asset to your company. Always feel welcome by Mark inside and Charles sales manager. Jose is an asset to your company. Always feel welcome by Mark inside and Charles sales manager. More

We came in with a noise complaint and the tech could not duplicated, but he drove around and let Me drive it so I was assured it was not there and was not a safety issue duplicated, but he drove around and let Me drive it so I was assured it was not there and was not a safety issue More

We needed help as soon as possible and they went out of their way to accommodate us. their way to accommodate us. More

Great people quick and the virtual inspection is awesome !! Great job to all involved!! Highly recommend !! Great job to all involved!! Highly recommend More

Helped me with service on my 2018 ram 3500. Although price was high the service was great we are very happy Although price was high the service was great we are very happy More