CDJR of Leesburg - Service Center

Another debacle of a visit. .from when we bought the certified 80k truck that spent it's first 17 days back and forth to the shop, from rear ends,driveline etc. Went back for th .from when we bought the certified 80k truck that spent it's first 17 days back and forth to the shop, from rear ends,driveline etc. Went back for the " free oil change.. It's 59.00 to have them dispose of your oil.. 380 in just labor for 2 belts! Then throw in the 21.00 service fee for using a card..there's a ton of dealerships, just pass on this place the excuses are always fluent,they cannot function here. Still don't know a 1/4 of what the truck has to this day. 80k for a truck, zero follow up,one giant debacle..never ever again. More

From the first discussion about the issue to the final resolution the performance was excellent. resolution the performance was excellent. More

Great customer service. Like the video of 16 point inspection. It’s only time I’ve seen under the truck. Like the video of 16 point inspection. It’s only time I’ve seen under the truck. More

I had a great experience with the team that help me through my trade. They made my transaction smooth and quick. Great job through my trade. They made my transaction smooth and quick. Great job More

Jose was very courteous and knowledgeable about my problem, scheduling a date for diagnosis and repair of the issue. problem, scheduling a date for diagnosis and repair of the issue. More

We use CDJR for our maintenance on our vehicles because we are happy with the service and the staff. Jamie Ramsey has been our Service Advisor for the last 2 visits to the dealership . We like her very muc we are happy with the service and the staff. Jamie Ramsey has been our Service Advisor for the last 2 visits to the dealership . We like her very much, she’s friendly , professional, and helpful. More

First experience with your dealership and very pleased. Appear to be very knowledgeable and professional. Appear to be very knowledgeable and professional. More

Very professional the staff is very is very knowledgeable. I've never felt pushed into buying any thing. knowledgeable. I've never felt pushed into buying any thing. More

Ivy, my service manager was great and very kind. I was told that I would be informed of what the problem was and they would call me. This did not happen. I needed to call and was told the tech would I was told that I would be informed of what the problem was and they would call me. This did not happen. I needed to call and was told the tech would call me....didn't happen again . The next day they still didn't call and I had to call again. They said it was done and somebody would be right over to pick me up. 3 hours later I had to call again. I appreciated the no cost BUT, because of the bad service I will not be back. More

Great service and friendly staff! I would recommend them for sales and service. And great communication by text. I would recommend them for sales and service. And great communication by text. More