CDJR of Leesburg - Service Center

Dealer service personnel were all very knowledgeable and courteous.. All repairs were completed as requested and suggested. The engine air filter box however was not properly closed. There are five screws courteous.. All repairs were completed as requested and suggested. The engine air filter box however was not properly closed. There are five screws to attach the cover closed and only two were screwed down. Also one vent hose on the box was reattached. It’s just carelessness on the part of the mechanic. That’s why I only gave four stars. I corrected the issues. More

My service agent was very unresponsive. Truck sat at dealership for almost 3 weeks before even a diagnostic test. Could have been a 10k job for ya'll but towed it to another mechanic shop. Truck sat at dealership for almost 3 weeks before even a diagnostic test. Could have been a 10k job for ya'll but towed it to another mechanic shop. My company won't buy a truck or get our fleet truck service there ever again. A snail is literally quicker More

Carlos was absolutely wonderful. I have been to many dealerships over the years and the service provided here was outstanding. I have been to many dealerships over the years and the service provided here was outstanding. More

Even though I have had a coupling issues with my new truck they have been on top of it and made sure I was all set truck they have been on top of it and made sure I was all set More

A pleasant buying experience in the sales department and all appropriate fixes were made as needed by the service department. Steve and Jamie were great to work with! all appropriate fixes were made as needed by the service department. Steve and Jamie were great to work with! More

Tim was our advisor. He was very professional very kind. He was a pleasure to deal with. Our car was at your dealership twice in two weeks and the problem still was not f He was very professional very kind. He was a pleasure to deal with. Our car was at your dealership twice in two weeks and the problem still was not found. We have our fingers crossed that it does not happen again. More

I have never heard back regarding the reoccurring problem with the front axle 4 wheel drive actuator. Talked with Ryan Swoll and was told I would be contacted but still no communication from dealership. with the front axle 4 wheel drive actuator. Talked with Ryan Swoll and was told I would be contacted but still no communication from dealership. More

All personal were very pleasant and professional. Informed me what the problem was with my truck explained what the procedure would be and kept me informed along the way.great job by everyone and my Informed me what the problem was with my truck explained what the procedure would be and kept me informed along the way.great job by everyone and my thanks to Ryan my service tex. More

Wonderful service. I will be using the service department for future services needed. Thank you. I will be using the service department for future services needed. Thank you. More

Very poor customer service. My vehicle was in for 8:00 for software correction. When i arrived to pick it up well after dark, I had to go out to a large fenced lot and find it i My vehicle was in for 8:00 for software correction. When i arrived to pick it up well after dark, I had to go out to a large fenced lot and find it in the farthest row from the service area. I didn’t find out they hadn’t done the promised wash until the next day. Not my kind of dealership. More