CDJR of Leesburg - Service Center

I do appreciate the services performed on my vehicle especially since it is my in and around car. I have a 2006 which is limping along which I use for work. Love my 2017 Durango -Citidel. Never had suc especially since it is my in and around car. I have a 2006 which is limping along which I use for work. Love my 2017 Durango -Citidel. Never had such a nice vehicle in my life. Important to me to have reliable transportation. More

They do well on service getting u in fast and getting you a ride. Also do well kepping you informed. a ride. Also do well kepping you informed. More

Jamie Ramsey was my service adviser and I was very happy with the service. Thank you! with the service. Thank you! More

Best dealership around. Corlos was great and the techs are on top of their game! Corlos was great and the techs are on top of their game! More

Service at CDJR is impeccable. Mechanics are through with findings and love video updates. Service Agent Jose Valdiz is an exceptional representative of your dealership. He is al Mechanics are through with findings and love video updates. Service Agent Jose Valdiz is an exceptional representative of your dealership. He is always through communicates in detail and his customer service is excellent. More

Love the video that came with the multipoint inspection. Mr. Ryan Swoll answered all of my questions. Very nice waiting area. Mr. Ryan Swoll answered all of my questions. Very nice waiting area. More

Ryan was great, very friendly, and kept me advised of the progress. There were no issues with getting the service completed quickly. A pleasure to work with. progress. There were no issues with getting the service completed quickly. A pleasure to work with. More

By far, one of the best dealership service experiences I've had the joy of experiencing. My service advisor, Katie, was a sweet lady and extremely helpful. She tried to fix the system error before checkin I've had the joy of experiencing. My service advisor, Katie, was a sweet lady and extremely helpful. She tried to fix the system error before checking me in and even called over another advisor. They knew what the error was and knew one of their techs could easily fix it, as they had recently fixed a similar issue on another vehicle. The issue was due to the system update, so they did not charge me for the repair. Have you ever heard of this??? A service department NOT charging you?!? I was in and out of there within the hour. Heartfelt thanks to Katie and the service department at CDJR of Leesburg. I will return to this service department for ALL my Jeep needs. Thank you CDJR of Leesburg! You have a new customer in me. Extra notes: There was plenty of room in the waiting area. There are tables, and even booths, where you can sit comfortably, and get a cup of coffee while you wait. When the tech was completed, I received a text from CDJR which contained a video. On the video was the tech explaining in detail what he had done to repair my issue and showed me in the video. How excellent was that!?! Going above and beyond. What a terrific way to enhance the service provided. My advisor Katie came and got me within 2 minutes of me receiving the video and said my Jeep was completed. It was parked up front for me to hop in and continue my day. All around, just a fantastic operation here. More

Always courteous, kind and thoughtful! I feel like they care about the kind of service j receive! Always very clean and comfortable while I wait for my car! Concensus are always answered! I feel like they care about the kind of service j receive! Always very clean and comfortable while I wait for my car! Concensus are always answered! More

Friendly and informative. They explained all details for my 30 000 check up Thank you They explained all details for my 30 000 check up Thank you More