CDJR of Leesburg - Service Center

Felt like I wasted my time and money at your dealership The first time I came into this dealership was a year and a half ago for a recall. I came back in now because I thought I was forgotten a dealership The first time I came into this dealership was a year and a half ago for a recall. I came back in now because I thought I was forgotten and was told the parts still are not in there was a second recall I scheduled the second recall and was going to wait when I took it in they said it would be a long day and I should not wait I had to call the end of the day to find out my EGR cooler sensor was not working and the whole EGR valve needed to be replaced. This valve and sensor was replaced two years ago on recall and needs to be replaced again for $4,400. I called independent repair shops and using OEM parts this is a 15 to 1,800 replacement after marker parts 800 to 1,000. You can’t tell me of the quality of OEM when this one is only two years old. Then the recommended front brakes for $1,800 when I can get them dome for 3 to $400 anywhere else. I do not appreciate being taken for a fool. I understand that dealerships will always be more expensive and will gladly pay a 25 to 35% premium to have the dealer preform the work but a one to three hundred percent premium you are calling me a fool You will only see me for warrantee or recalls you cannot be trusted for maintenance I did not authorize anything and was charged $230 for the inspection and was refused the printout I have lost all trust in this dealership Although my service advisor was pleasant he could not answer questions and his hands were tied when I challenged him More

Ryan Swoll was excellent and fulfilled my work order. I’m extremely happy with were I e. I’m extremely happy with were I e. More

This is where I purchase my vehicle from and I brought it back here because of the warranty it took about a week before I could get a part for it but all in all is good back here because of the warranty it took about a week before I could get a part for it but all in all is good More

Great service from this dealership. Everything went smooth and I enjoyed the service I received ride from CDJR of Leesburg. Everything went smooth and I enjoyed the service I received ride from CDJR of Leesburg. More

The service department representative Juan was very cooperative and was very understanding. Juan understood my situation and took care of the situation. I realized the integrity of your maintenance de cooperative and was very understanding. Juan understood my situation and took care of the situation. I realized the integrity of your maintenance department and how they were there to help me. I definitely will be bringing my car in for maintenance. Thank You More

My experience with CDJR has been positive. I have never felt pressured by their salesmen or their service writers. I have never felt pressured by their salesmen or their service writers. More

Great experience, Ashley was wonderful to work with. The best experience I have EVER had , Ever! Can’t recommend highly enough. The best experience I have EVER had , Ever! Can’t recommend highly enough. More

Service was good but it took an exceptionally long time for an oil change and to swap out a parking light. I found the cost for changing a light bulb a bit on the ridiculous side. Not sure if I will return for an oil change and to swap out a parking light. I found the cost for changing a light bulb a bit on the ridiculous side. Not sure if I will return for service in the future. More

The service rep Katie was really good she got my van in very fast didn't have to wait long thanks very fast didn't have to wait long thanks More

My mechanic and service manager performed a really great job. Mark does excellent job at supplying just perfect hot dogs and coffee🔥😊😊 job. Mark does excellent job at supplying just perfect hot dogs and coffee🔥😊😊 More