CDJR of Albertville

Well where do I start on this. Lets start with the Sales guy . Everything was going well. he was busy. Tells me He went on a test ride and came back to missing the key for the Gra Lets start with the Sales guy . Everything was going well. he was busy. Tells me He went on a test ride and came back to missing the key for the Grand Cherokee we were working on. Befoe this he sends me the sales contract. And whoopsie. Somebuddy make a huge mistake and sends the sales agreement with some very low number. Sales price which already has the rebates includes and then adds them again. taking a 55k Vehicle to 339ish out the door. So instead of owning the mistake. He tells me some sold the vehicle out from under him. Little does he know, I call today and asked for verifcaiton if the car had been sold. Guess what. It was not sold and is still availible. If he would owned up to the mistake instead of lying to me We could have worked out a deal. Whats even funnied, he told me that both the Sales manager and GM would look to find a "twin" replacement. Never happened, no one from there bothered to reach out to me. So I called them and asked if the found something. Guess what. They didnt even look. How do I know. I check the other dealer that that "trade" with. The names were provided by Tim. Here it is 1 full day later with not response. I did how ever recieve an email from the GM saying thank you for visiting the dealer and let them know if they can help me any further. More

Great Experience! We were in and out in less than two hours including the test drive and signing all the papers. All employees were very friendly and treated us like w We were in and out in less than two hours including the test drive and signing all the papers. All employees were very friendly and treated us like we were friends and family. I can't say enough good things about our salesman, Ryan Morton. We will definately put this dealership at the top of our list when we're in the market for another vehicle! More