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24 Reviews of CBS Quality Cars - Service Center
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November 18, 2011
WARRANTY SERVICE TO REPLACE AXEL BOOT THAT SLUNG GREASE IN THE AREA OF THE BOOT. Herb did not clean any of the grease. I had to spend 45 minutes to jack up the car, remove covers and do the job RIGHT. Wh IN THE AREA OF THE BOOT. Herb did not clean any of the grease. I had to spend 45 minutes to jack up the car, remove covers and do the job RIGHT. While on the lift, it would have only taken 5 minutes. It is obvious the tech could care less what condition he returns the car in! The odor of grease on the exhaust alerted me to the problem. This service department lacks supervision and training! How do you know if the repair was successful when it looks like it did before CBS was hired to FIX it! More
by DKearns
Employees Worked With
HERB PETERS
June 21, 2011
Herb, Mitsibushi Mechanic, did a great job teaching me about what downshifting is in my Mitsubishi outlander. Which is what evidently has been happening the last couple of times when I turn onto this pa about what downshifting is in my Mitsubishi outlander. Which is what evidently has been happening the last couple of times when I turn onto this particular stretch of road by my home. Herb took my Outlander out with me and showed me how the manual shifting through all the gears (1 thru 6th) worked and what each gear sounded like as well. Then he showed me the same gears shifting with the paddles. Then he event related it to the where the tachometer arrow was reading and what the engine is trying to do at each point. I learned how to get out of using the shifting paddles by putting the manual shift into Neutral and then back into Drive --- resets it and it is back to automatic transmission. Great lesson! And I was able to intelligently rely this information back to my husband and he understood as well! CBS ‘s provides wonderful service! More
by cbrkathy
Employees Worked With
Herb (mitsubishi guy)
April 01, 2011
Our 2005 Toyota Rav4 needed both repair and painting of a Our 2005 Toyota Rav4 needed both repair and painting of a dented fender, and replacement of the front windshield. We had talked to two body shop Our 2005 Toyota Rav4 needed both repair and painting of a dented fender, and replacement of the front windshield. We had talked to two body shops in Raleigh, but were not impressed with their casual attitude and the lack of a written estimate. My wife drove by CBS on Miami Blvd., noticed that they do body repair, and was impressed with their clean, modern facility. So she took the car to CBS and they gave her a complete written estimate, then lowered their price after asking her what she was expecting to pay. They scheduled the job to be done a few days later and completed it on schedule. We are extremely pleased with the quality of their work, especially the superb job they did on the fender painting! The new windshield looks great and is completely watertight. In short, CBS did extremely high-quality repair work, at a very reasonable price. We are recommending CBS to family and friends. More
by TheSadlerz
Employees Worked With
Danny Lee Hunt
