CBS Quality Cars - Service Center

I get all my service done here. Everyone is always super nice. I get my coupons via email and I love it. I recommend you to sign up for it. nice. I get my coupons via email and I love it. I recommend you to sign up for it. More

Top Notch - Complete and Total Service Experience - Elias Lopez and Lin Byrd went above and beyond the normal customer service. The attention to detail and the time they took to inform and explain the s Elias Lopez and Lin Byrd went above and beyond the normal customer service. The attention to detail and the time they took to inform and explain the service measures was exceptional. I don't think I have ever been to a service department that consistently ensures the proper servicing of my vehicle. Highly recommend this service department. I do not normally reach out so you can take this as the highest star rating! Go Eli! More

Very good service and helped me out. My visit was very good. They helped me in all my service and parts needs. They told me everything that was needed to be done and how much everything My visit was very good. They helped me in all my service and parts needs. They told me everything that was needed to be done and how much everything was done. More

Friendly and convenient I stopped in on my way to work for a yearly inspection and oil change. I was greeted by Ryan with great smile and demeanor. I was notified that I need I stopped in on my way to work for a yearly inspection and oil change. I was greeted by Ryan with great smile and demeanor. I was notified that I need breaks, so the gave a ride back to work in RTP and picked me up when everything was done. Great service. I will definitely return. A+ More

Simply amazed The alternator light on my vehicle had illuminated. The next day I took it CBS and arrived there before they officially opened. Elias Lopez greeted me The alternator light on my vehicle had illuminated. The next day I took it CBS and arrived there before they officially opened. Elias Lopez greeted me and listened as I explained what my vehicle was doing. He suggested we test the battery, which he did and thought the battery was getting old and causing the problem I had encountered. Elias was helpful and friendly even before they were officially opened. There was no cost associated with the test, but it told me a great deal of what needed to be done. This was customer service par excellence. Thank you and when I truly need work performed, I will be coming to CBS. More

Love my Edge! The guys at the Hillsborough lot are great! Josh was great to work with and an easy person to talk too. He definitely has the typical sales line down The guys at the Hillsborough lot are great! Josh was great to work with and an easy person to talk too. He definitely has the typical sales line down to pat, but was still funny and easy going. Mike was awesome and made the transaction smooth and explained everything in easy to understand terms and and great detail. I love my Edge!! More

Great Service! I have always received great service at CBS Service Department. Ryan and the crew do a great job for my family and I. The place is always clean and I have always received great service at CBS Service Department. Ryan and the crew do a great job for my family and I. The place is always clean and they are located within minutes of Brier Creek. Thanks guys for the Great Service! More

My dream car!! I been wanting to get this car. I'm more than happy Amado and Tim were very helpful. Thanks to them I got my dream car. I recommend this guy's. I been wanting to get this car. I'm more than happy Amado and Tim were very helpful. Thanks to them I got my dream car. I recommend this guy's. More

I have an 08 Eclipse I bought at Carmax as an insurance replacement for another 08 Eclipse I bought brand new before CBS had the franchise. By November 2011 it developed a chronic and annoying brake pedal replacement for another 08 Eclipse I bought brand new before CBS had the franchise. By November 2011 it developed a chronic and annoying brake pedal squeak whenever you let off the pedal. At this point I was still in warranty and CBS diagnosed, ordered and installed a brake booster. I picked the car up on a saturday and by sunday the noise was back. That monday I called Ron Rose in parts to ask if indeed they had installed the booster since it still had the same problem. He said they had. This car resides 2 1/2 hours away so I was not able to get the car back in until I was out of warranty. I was told no problem they could "goodwill it". Several months later I was able to bring it back and they ordered another brake booster so I had to bring the car back later after the part came in. In July I dropped it off again, left it all day with Jeff in service. He called me back late in the day and they didn't have time to do the booster but they did fix my door speaker. So I brought it back AGAIN the next week. This time they kept it for two weeks and I was told it needed another brake booster and a master cylinder. I would have to pay for the master cylinder. They had tried another brake booster and it didn't fix it so they were convinced the master cylinder would fix it. I got Mitsubishi corporate involved because I felt I shouldn't be charged for a misdiagnosis. CBS told me I took too long to bring the car back from the initial repair attempt in November even though they had told me then they could "goodwill it". So, they swapped a brake booster/master cylinder assembly from another car, test drove it, proclaimed it fixed and returned the car to me at "no charge". I was taking the car back to it's home in Charlotte and two hours later the brake pedal was squeaking again. Still not fixed after three brake boosters and a master cylinder. A couple weeks later I was able to bring it back for the umpteenth time and Mitsubishi techline instructed them to replace the ABS module which they did. This finally fixed my original complaint but I had to pay the labor $120 and they "goodwilled" the abs module. I feel that Mitubishi should have absorbed all the repairs. I paid just to get it over with. I was never offered alternate transportation for a repair that took weeks. While all the CBS people and particularly the service manager Ed Bachman have been super friendly and helpful, Mitsubishi should have ate this repair. I have been a loyal Mitsubishi owner for many years and I love the cars. I have owned 7 or 8 since my initial 83 Starion. I now question whether I will own another and I have put my Eclipse SE up for sale. More

bought my jeep from morgan, and was sad when i heard they were closing. cbs has exceeded my expectations since they took over the business. most of the faces are new to me, but the overall experience is th were closing. cbs has exceeded my expectations since they took over the business. most of the faces are new to me, but the overall experience is the same as it was at morgan. regardless the repair that needs to be done, i feel confident i am being lead in the right direction, and being treated fairly. from start to finish, each visit to cbs for service the people are courteous and polite. i recommend the dealership to anyone who has an automotive need of any type. More