CALSTAR MOTORS

Excellent service! Super pleased with the way Gilbert and the crew at Calstar service have handled my issues. I believe my 450 is a lemon. It continually has issues. To Super pleased with the way Gilbert and the crew at Calstar service have handled my issues. I believe my 450 is a lemon. It continually has issues. To their credit, these guys always repair the issue with zero complaints. I doubt that I would buy this car again if given a second chance, but would recommend the folks at Calstar service to any Mercedes owner. More

Very easy process I ‘ve been at several mb dealers, for example at rusnak Mercedes, they ignored us , no one asked if we had been helped , I was very disappointed, but I ‘ve been at several mb dealers, for example at rusnak Mercedes, they ignored us , no one asked if we had been helped , I was very disappointed, but when I walked in Calstar , JOSA sales advisor approached me and asked how he could help me, “ that’s how it should be,” , and I told him what I wanted to see , he was very kind , and helpful to show me the car and although I didn’t want to do test drive he insisted, so I did, and I told him I don’t want any gimmicks, I want an easy process for the credit application and etc, everything went well so smoothly that when I had walked into dealer showroom, I didn’t know that I was gonna leave the dealer with my Car that had dreamed of for a long time. I highly recommend the JORA KESHISHI at Calstar MB More

Smooth experience Suzy made the leasing process as smooth and easy as possible. She found the car i wanted and stayed within my range. Very friendly and easy to work wi Suzy made the leasing process as smooth and easy as possible. She found the car i wanted and stayed within my range. Very friendly and easy to work with. Thanks You Suzy More

Honest, efficient & reasonable prices Brought in my e550 for a repair and service. The service manager Sam and service rep Gilbert were awesome to deal with. Very honest, direct and patien Brought in my e550 for a repair and service. The service manager Sam and service rep Gilbert were awesome to deal with. Very honest, direct and patient. They were able to repair my car at an affordable price. I was going to Mercedes of Arcadia, I am only bringing my Mercedes here going forward. Highly recommend!! More

Under new management and working out staffing requirements t What I like is the candor and straightforwaydness of service techs. Minored in auto mech in college eons ago and understand garagespeak although too What I like is the candor and straightforwaydness of service techs. Minored in auto mech in college eons ago and understand garagespeak although too old now to work on cars.(I am female) so I can discern needed rprs Especially I like being treated like family by latest service tech Aeron and previous tech Gilbett Martinez. Greeter Noel always gives a hello and now about yo become a tech. When you pay a premium for a car one expects service and Calstar gives lots More

Calstar Service Calstar Mercedes goes always above and beyond my expectations. I’m really happy to have chosen them as my my main car service. I’ll definitely buy my Calstar Mercedes goes always above and beyond my expectations. I’m really happy to have chosen them as my my main car service. I’ll definitely buy my next Mercedes car from them. More

Worst Service Department ever I am writing this review while the vehicle had its second service done (Sevice B) not even 10 Days ago . Now while im driving the car to meet a client I am writing this review while the vehicle had its second service done (Sevice B) not even 10 Days ago . Now while im driving the car to meet a client a Notification came “ check brake pad wear” so consequently the meeting got canceled! Going to the dealer ship the serivce “consultant” gilbert tells me that he can not help me at the moment and the car has to stay for a Day! No loaner either ... basically go do whatever u want ! I called Tarry (Terry) the service department director while im at the dealership while she was at the office with another coworker! (just to see if she would pick up!!) She didn’t. Called MB-KEYES . Got the service that i needed. 8/1/2018 Good Job guys ... u just lost a customer More

wrong store to buy or lease your new car! *This is the worse MB store I have ever Deal with! they lie on to me and take your money of $1000.00 down payment. after waiting for a one week no car *This is the worse MB store I have ever Deal with! they lie on to me and take your money of $1000.00 down payment. after waiting for a one week no car show up. After keep calling Sale Person( Sarkis Karapetyan ) & Management Didn't call back at all. Later I found out they sold the car & make for money for my Car was contract and not delivery. After talking to the GSM (Joey Yerkanyan) he saywill refund the money back and cancel the deal! WOW!!!!!!! They make you feel you just sign all the paper work in Finance Dept for 1 hours & Lease a new car and waiting for them to deliver to you just need to get the car after Pre-Delivery Inspection! Vehicle was sold to me and then Calstar MB sold to someone else. This is a wrong place to buy or lease your car! Please don't go there!!!!! worst store ever! 0 star if i can! I will go to Better Business Bureau , M.B.USA and DMV to report them! this is not right! More

Great Experience!! Bought my new GLC here and couldn't be happier with the service that I received and of course my new MBZ! Walked in knowing what I wanted. I was open Bought my new GLC here and couldn't be happier with the service that I received and of course my new MBZ! Walked in knowing what I wanted. I was open to the color but got everything else I wanted on my new Benz. This is my local dealership and I look forward to servicing my car here as well! More

Unprofessional Waited over 4 hrs for car service - had to call them to find out it was ready for pick up. During my call I requested shuttle service to pick me and t Waited over 4 hrs for car service - had to call them to find out it was ready for pick up. During my call I requested shuttle service to pick me and then waited another hour and a half for pick up. Poor customer service and unprofessional. Calstar Motors is not a top-knotch service team. I will be taking my business somewhere else. More