CAL Cars
Airway Heights, WA
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468 Reviews of CAL Cars
Lies. Deceit. Just like a buy-here, pay-here lot. Salesman would promise me something, go talk to manager, come back, and request that I agree to full price. It took one hour to finally agree on $300 Salesman would promise me something, go talk to manager, come back, and request that I agree to full price. It took one hour to finally agree on $300 under asking price! Made me feel bad for paying very nearly asking price! Salesman even said he would be able to give me that tiny discount if I promised to leave him and them a glowing review! I said sure! (As if my word means any more than his). But the real grift happened in the finance office! The Finance Guy, as charming as can be, snuck in a $1000.00 fee on the Buyers Order for an ELO GPS tracking system without telling me. He even admittted that the device was installed to protect their inventory from theft. He made sure I was confident they were going to transfer the service, but not once did he say I would have to pay for it! I had to sign on a tablet and couldn't read all the text on the screen. I didn't know it was on there! I was conned! Perhaps the abbreviation con. as in con. auto liquidators is fitting. It then took 30 minutes of waiting before someone (not the salesman mind you - he was already with another customer) could pick me up at the airport and return me to the dealership upon return of my rental car. The airport was less than 2 miles from the dealership. I omitted names on purpose. I know the names, but I am still hoping we can reach a resolution. More
Aaron Boyd at CAL Cars was great to work with. He took time in finding us a car we liked and needed for our family. He then worked with financing to get us a deal we could walk away with. Very happy custo time in finding us a car we liked and needed for our family. He then worked with financing to get us a deal we could walk away with. Very happy customers! More
I was not hopeful because of the way i had been around to other car lots, however the salesman Grant Reeves that helped me didn’t stop fighting for me. other car lots, however the salesman Grant Reeves that helped me didn’t stop fighting for me. More
Celina, Aaron, Rj,and last but not least G4 above all expectations and quality I was so happy with my first purchase I came back for a second car expectations and quality I was so happy with my first purchase I came back for a second car More
I would give them zero stars but that isn’t an option. Went to the lot, found a truck I was looking for, great. Financing is arranged. I will be trading in my truck but I won’t be able to make it in for a Went to the lot, found a truck I was looking for, great. Financing is arranged. I will be trading in my truck but I won’t be able to make it in for a couple of days due to me going out of town. Told them I would be in Monday with the truck. Had even sent text messages confirming that I would be there. I call Monday morning to let them know I am on my way, and that’s when I find out that they sold my truck to somebody else. Sold it out from underneath me to somebody else after going through everything to make the deal with me. I also live quite always meaning about 2 and a half hours away from the lot, so making the trip isn’t like I can jut drive there on the spur of the moment. My last text to them was see you on Monday. Good thing I called first because I most likely demanded compensation for my fuel and wasting my time for not telling me ahead of time that they sold it. Then they try to offer me something that they already knew I wasn’t interested in purchasing. Even tried to go so far as to tell me it was a good deal. Sorry guys it wasn’t, and I will be sure to let everyone I know not to purchase anything from your lot. More
Thieves! Don’t shop here! They stole 5k from me... I changed my mind and asked to do an exchange under their 3 day exchange policy which they switched the paperwork on me and did a trade in for a vehicl changed my mind and asked to do an exchange under their 3 day exchange policy which they switched the paperwork on me and did a trade in for a vehicle that never left their lot for 5k less thus stealing my down payment. when I realized the error and brought it up with them they said too bad what they did was legal. Josh lug nut was my salesman he is a xxx, and Jon Fogle the sales manager is just as bad. More