C. Wimberley Ford - Service Center

Length of wait Seems like 2 hrs is a long time for an oil change and tire rotation. Mechanic told rep that 2 tires were bald & they showed me an estimate for 2 new Seems like 2 hrs is a long time for an oil change and tire rotation. Mechanic told rep that 2 tires were bald & they showed me an estimate for 2 new tires. When I questioned how they could have gotten bald so fast (They were in good shape at last rotation which I'm having done by you regularly) he stated that they aren't bald but they won't be able to rotate them next time. My biggest concern is that there is something wrong with The front end that may be causing this. More

Oil change Work done on time and had a clean comfortable waiting area with free coffee and popcorn. Service department was friendly and helpful with all my quest Work done on time and had a clean comfortable waiting area with free coffee and popcorn. Service department was friendly and helpful with all my questions. More

always get great service. service has always been very good.questions always answered and the service manager and staff great people. i am on my 4th vehicle from this dealer so service has always been very good.questions always answered and the service manager and staff great people. i am on my 4th vehicle from this dealer so i feel confident and very satisfied with these people. More

Fusion Service These guys do a great oil change! Buy one get the next free plus a car wash! Fast service great prices what more could you ask for! These guys do a great oil change! Buy one get the next free plus a car wash! Fast service great prices what more could you ask for! More

Excellent Timely, courteous, excellent service. Easy to work with the service dept to schedule appt. Tom made original transaction to lease vehicle simple a Timely, courteous, excellent service. Easy to work with the service dept to schedule appt. Tom made original transaction to lease vehicle simple and was accomotating. More

easy to schedule, fast cost effective service Always friendly, easy to schedule times convenient for me, quick turnaround, fair pricing. Easy access to very knowledgeable and responsive, eager to Always friendly, easy to schedule times convenient for me, quick turnaround, fair pricing. Easy access to very knowledgeable and responsive, eager to help service manager. More

Repairs Was told by another shop who did my oil change that my left front suspension was leaking and needed replacing. They quoted me a price and I left. I Was told by another shop who did my oil change that my left front suspension was leaking and needed replacing. They quoted me a price and I left. I then called Vicki and made an appointment for my 2016 Ford Escape to be looked at. I was also told that my lug nuts were swollen. I am still under warranty so no cost for me. At the appointment your guys determined that there was nothing wrong with my suspension but you did replace the lug nuts. I would like to say that Vicki is fantastic! What a personality she has and always makes me feel welcomed when I arrive. If I have questions she is quick to get me an answer. She is friendly and out going which is rare these days! More

SERVICE THE PEOPLE THERE ARE GREAT PEOPLE AND FRIENDLY, I HAD TWO OIL CHANGES THAT THEY FORGOT TO PUT OIL CAP BACK ON BUT OUTSIDE OF THAT VERY GOOD. THE PEOPLE THERE ARE GREAT PEOPLE AND FRIENDLY, I HAD TWO OIL CHANGES THAT THEY FORGOT TO PUT OIL CAP BACK ON BUT OUTSIDE OF THAT VERY GOOD. More

Wimberley Service rating The service on my Buick Enclave was excellent and the price was very good. I like it when you buy one service you get the second one free, The service The service on my Buick Enclave was excellent and the price was very good. I like it when you buy one service you get the second one free, The service reps are always very helpful. More

Routine Oil Change I was able to get an appointment for my oil change at a convenient time. The service was done in a timely fashion while I was able to relax in the wa I was able to get an appointment for my oil change at a convenient time. The service was done in a timely fashion while I was able to relax in the waiting room. When the service was complete, I was given an explanation of everything that was done. More