C. Wimberley Ford - Service Center

Just like each visit I was immediately greeted by the service personnel. They took my key and directed me to the comfy waiting area and popcorn. With 45?minutes Vickie cam I was immediately greeted by the service personnel. They took my key and directed me to the comfy waiting area and popcorn. With 45?minutes Vickie came to tell me the oil change/tire rotation was complete. She returned my key and I was headed home. More

Service exceeded my expectations0 Service is scheduled at convenient times, fast service, people are nice. Sometimes there is no charge for an oil change. That always exceeds my expect Service is scheduled at convenient times, fast service, people are nice. Sometimes there is no charge for an oil change. That always exceeds my expectations! More

Great service! We had some transmission issues with a truck we bought that is covered by warranty. Ford Service department got right on it. We love the place! We had some transmission issues with a truck we bought that is covered by warranty. Ford Service department got right on it. We love the place! More

The Kind of Service We All Want to Receive From the time I arrived and was greeted by name by the Service Manager until I retrieved my vehicle much earlier than I had expected, the service I re From the time I arrived and was greeted by name by the Service Manager until I retrieved my vehicle much earlier than I had expected, the service I received at Wimberly Ford in Dowagiac far exceeded my expectations. Vickie cheerfully accommodated my need for a loaner vehicle when I made my apppontment and treated me like an old friend when I exchanged my vehicle for it early on the morning of my service appointment. She called me just a few hours later to tell me my vehicle was ready for pickup and explained in detail the work that had been performed, including a couple of recommendations. Upon my arrival to pick up my vehicle, Michael efficiently performed the checkout process and explained again what work had been performed. The best news was that the bill was significantly below what I had expected it to be. When I checked out the things that had been done, the problems had been properly corrected. This experience is precisely why I make the long drive from Paw Paw to Dowagiac when my vehicle needs Service. More

Price was different than quoted I would have given a 5 star but the price was much higher than quoted for service. Thanks to Vicki the device consultant I was helped, otherwise my ca I would have given a 5 star but the price was much higher than quoted for service. Thanks to Vicki the device consultant I was helped, otherwise my car would be going someplace else and I have been coming here a long time. More

Great service Issues were found and corrected very timely could not ask for anything more they stayed in touch with me about the repair as I dropped off the night b Issues were found and corrected very timely could not ask for anything more they stayed in touch with me about the repair as I dropped off the night before More

Always great Service Team has always been great to work with. Scheduling service is convenient, appreciate having our vehicles picked up and taken in to receive se Service Team has always been great to work with. Scheduling service is convenient, appreciate having our vehicles picked up and taken in to receive service. More

The Works Good service, good people. We always enjoy the quick service and friendly atmosphere. We have bought several vehicles and continue to view this deal Good service, good people. We always enjoy the quick service and friendly atmosphere. We have bought several vehicles and continue to view this dealership as our car home. More

Another great job Continue to take care of me on an excellent manner. Looking forward to my next visit. Vicki is planning ahead with service that will. E required durin Continue to take care of me on an excellent manner. Looking forward to my next visit. Vicki is planning ahead with service that will. E required during my next visit. More