C. Wimberley Ford - Service Center

professional and convenient service scheduling was fast and convenient they worked around my schedule and performed the work in a timely manner. Service writers are very knowledgeable a scheduling was fast and convenient they worked around my schedule and performed the work in a timely manner. Service writers are very knowledgeable and friendly would definitely recommend C.Wimberley for your service needs More

Over the top customer service C Wimberleys through out the whole building, sales, service, techs are over the top customer service oriented. They talk with you, find out your nee C Wimberleys through out the whole building, sales, service, techs are over the top customer service oriented. They talk with you, find out your needs and take the best of care of you. It doesn't stop at the sale....it continues as you go in for maintenance of your vehicle....up to your next purchase. Family friendship environment, smiles, hand shakes and hugs...what more can you ask for. More

Just like each visit I was immediately greeted by the service personnel. They took my key and directed me to the comfy waiting area and popcorn. With 45?minutes Vickie cam I was immediately greeted by the service personnel. They took my key and directed me to the comfy waiting area and popcorn. With 45?minutes Vickie came to tell me the oil change/tire rotation was complete. She returned my key and I was headed home. More

Service exceeded my expectations0 Service is scheduled at convenient times, fast service, people are nice. Sometimes there is no charge for an oil change. That always exceeds my expect Service is scheduled at convenient times, fast service, people are nice. Sometimes there is no charge for an oil change. That always exceeds my expectations! More

Great service! We had some transmission issues with a truck we bought that is covered by warranty. Ford Service department got right on it. We love the place! We had some transmission issues with a truck we bought that is covered by warranty. Ford Service department got right on it. We love the place! More

The Kind of Service We All Want to Receive From the time I arrived and was greeted by name by the Service Manager until I retrieved my vehicle much earlier than I had expected, the service I re From the time I arrived and was greeted by name by the Service Manager until I retrieved my vehicle much earlier than I had expected, the service I received at Wimberly Ford in Dowagiac far exceeded my expectations. Vickie cheerfully accommodated my need for a loaner vehicle when I made my apppontment and treated me like an old friend when I exchanged my vehicle for it early on the morning of my service appointment. She called me just a few hours later to tell me my vehicle was ready for pickup and explained in detail the work that had been performed, including a couple of recommendations. Upon my arrival to pick up my vehicle, Michael efficiently performed the checkout process and explained again what work had been performed. The best news was that the bill was significantly below what I had expected it to be. When I checked out the things that had been done, the problems had been properly corrected. This experience is precisely why I make the long drive from Paw Paw to Dowagiac when my vehicle needs Service. More

Price was different than quoted I would have given a 5 star but the price was much higher than quoted for service. Thanks to Vicki the device consultant I was helped, otherwise my ca I would have given a 5 star but the price was much higher than quoted for service. Thanks to Vicki the device consultant I was helped, otherwise my car would be going someplace else and I have been coming here a long time. More

Great service Issues were found and corrected very timely could not ask for anything more they stayed in touch with me about the repair as I dropped off the night b Issues were found and corrected very timely could not ask for anything more they stayed in touch with me about the repair as I dropped off the night before More

Always great Service Team has always been great to work with. Scheduling service is convenient, appreciate having our vehicles picked up and taken in to receive se Service Team has always been great to work with. Scheduling service is convenient, appreciate having our vehicles picked up and taken in to receive service. More