C. Wimberley Ford - Service Center

Outstanding Had my F-150 in for recall work, got a loaner vehicle and work was done on time. Provided me with a nice loaner vehicle for the day. Had my F-150 in for recall work, got a loaner vehicle and work was done on time. Provided me with a nice loaner vehicle for the day. More

Work shop and customer service Ford offers excellent customer service and professional repair work. They provide follow up needs on your car and send reminders. Am not associated Ford offers excellent customer service and professional repair work. They provide follow up needs on your car and send reminders. Am not associated with anyone in dealership or service center. More

Fast and friendly First new car service was a breeze. Thank you. Service staff made appointment, kept it under one hour. I even missed final part of the Ptice is Right First new car service was a breeze. Thank you. Service staff made appointment, kept it under one hour. I even missed final part of the Ptice is Right! More

Oil Change, Tire Rotation Service All employees at C Wimberley Ford call me by name and treat me like family. Each person always goes above and beyond what is expected. I’m always happ All employees at C Wimberley Ford call me by name and treat me like family. Each person always goes above and beyond what is expected. I’m always happy with the services at C Wimberley Ford. More

Ed’s Review a happy customer Routine scheduled new car service. Always on time, prompt, no muss, no fuss. Nice waiting room. Great service staff! Never a problem. I would buy Routine scheduled new car service. Always on time, prompt, no muss, no fuss. Nice waiting room. Great service staff! Never a problem. I would buy or lease my car from this dealer again. This is number four. More

FANTASTIC! MY PART WAS UNDER WARRANTY AND THEY SCHEDULED THE WORK TO BE DONE JUST AS IF I WAS PAYING FOR THE PART AND LABOR. THEY GO ABOVE AND BEYOND REGARDLESS MY PART WAS UNDER WARRANTY AND THEY SCHEDULED THE WORK TO BE DONE JUST AS IF I WAS PAYING FOR THE PART AND LABOR. THEY GO ABOVE AND BEYOND REGARDLESS OF THE TYPE OF WORK TO BE DONE. More

Very good service, Vickie was nice and helpful when we dropp Very professional atmosphere and the workers are very friendly and helpful, when we dropped off our truck we were greeted very nice we were told it co Very professional atmosphere and the workers are very friendly and helpful, when we dropped off our truck we were greeted very nice we were told it could take a few days to get done, they called to let us know what it needed and how much, then when it was ready Vickie called and left us know More

Oil change We love coming here! Easy to schedule and fast service. We drive an extra 30min to come here! Great prices and trustworthy. Highly recommend to anyone We love coming here! Easy to schedule and fast service. We drive an extra 30min to come here! Great prices and trustworthy. Highly recommend to anyone! More

Lied to me Went into service to get problem with Sync fixed. Was told by kid in service that it costs $120 and takes 3 hours, despite warranty. Called another de Went into service to get problem with Sync fixed. Was told by kid in service that it costs $120 and takes 3 hours, despite warranty. Called another dealership and Ford, told that there is NO CHARGE when under warranty. Called back to Wimberley and was very rudely addressed by female service manager, that they're very busy and she had no idea what kind of service I need if my Sync doesn't sync. Seriously? You're the service manager but you don't understand what you're going to charge me $120 to fix?! She told me to go to another dealership, so I will. This dealership apparently doesn't value its customers if they're so willing to tell me to go somewhere else. They don't understand warranties or will just charge even if you have a warranty. This is my only interaction with this dealership, but I won't be going here when I'm leasing my next vehicle. The rep at Ford who took my complaint was willing to talk me through an update for free, by the way. Wimberley wanted to charge me $120 (3 hour time frame too) for what Ford would do for free in 10 minutes. More

Ford Edge. Vehicle auto start install. Special ordered part in on time, install completed sooner than quoted. Excellent service. Always treated with respect and like family!!! Always a pl Special ordered part in on time, install completed sooner than quoted. Excellent service. Always treated with respect and like family!!! Always a pleasure to walk through the doors at Wimberley. More