C. Wimberley Ford - Service Center

This is the place for excellent customer service Wimberley Ford's customer service personnel are the most caring and friendly people in the business. First and foremost, they are extremely competent Wimberley Ford's customer service personnel are the most caring and friendly people in the business. First and foremost, they are extremely competent. They make sure all your needs are met. Secondly, they treat you like family. They strive to make the purpose of your visit pleasurable and carefree. Appointment times are always on time, and their work is top-notch. I cannot receive better service anywhere! More

5,0000 mile service Vicki squeezed me in as I was going on vacation the following day! That was so great!!!! I had called a week earlier as my low tire sensor came on a Vicki squeezed me in as I was going on vacation the following day! That was so great!!!! I had called a week earlier as my low tire sensor came on and I am leasing so thought I better get it checked out. I was told by other service person that he couldn't get me in until the following Weds. I was SHOCKED! So I called Dowagiac Auto on M-51 (who services my 1991 f150), and they told me to bring it in and within 10 minutes all my tires were checked and air put in the one that was low. The best part they didn't even charge me!!!! So Vicki is a breath of fresh air who went the extra mile to work my Edge in for a service. Sincerely, Jackie Rohdy More

good vehicles have bought my last 5 vehicles from Wimberley ford always great service. and good deals. Prices were very good. will buy my next from wimberley ford. have bought my last 5 vehicles from Wimberley ford always great service. and good deals. Prices were very good. will buy my next from wimberley ford. More

Friendly Service I was taken at my appointment time. There is a nice waiting room. All was well with the car. What more needs to be said than I was satisfied. I was taken at my appointment time. There is a nice waiting room. All was well with the car. What more needs to be said than I was satisfied. More

Above and Beyond I drove from Hudsonville because of the excellent service I receive at C. Wimberley. They go above and beyond! They took care of me and made sure I wa I drove from Hudsonville because of the excellent service I receive at C. Wimberley. They go above and beyond! They took care of me and made sure I was completely satisfied with my vehicle. More

On time & professional work Felt confident enough to have one of my kids take pickup over for service -on time and professional attitude is always appreciated -great people to wo Felt confident enough to have one of my kids take pickup over for service -on time and professional attitude is always appreciated -great people to work with More

Routine Maintenance Service personnel are always friendly and helpful in explaining the work done. Comfortable waiting area with popcorn (very good!) and coffee availabl Service personnel are always friendly and helpful in explaining the work done. Comfortable waiting area with popcorn (very good!) and coffee available, as well as TV. More

Recall I had a recall on my 2011 Ford raptor. I had an appt for Tuesday morning, I live an hour away, so I brought my truck over on Monday morning to drop I had a recall on my 2011 Ford raptor. I had an appt for Tuesday morning, I live an hour away, so I brought my truck over on Monday morning to drop off. They pulled it in and reset the recall and I was on my way in 20 minutes. Best customer service!! More

Oil change and tire balance issue I brought my company car in for an oil change and I reported a tire bring out of balance. They came to me while I waited and they told me my lug nuts I brought my company car in for an oil change and I reported a tire bring out of balance. They came to me while I waited and they told me my lug nuts were swollen ( not sure what that meant) they replaced them at nearly 7.00 bucks apiece..... I drove off and I still have a feel of a tire out of balance, so they really did not listen to my complaint... Now I will possible have to take it back before I ruin the tires... More

12,000 Mile Service My family continues to get the best from the best. We cannot say enough good things about C. Wimberly Ford. From the sales, service, administration My family continues to get the best from the best. We cannot say enough good things about C. Wimberly Ford. From the sales, service, administration and Management Team these folks are 2nd to none. Thank your for your professionalism from top to bottom. I have to give a special shout out to Vicki in Service - YOU ARE THE BEST!!!!! More