C. Wimberley Ford - Service Center

Routine service Very quick and easy for me since a loner car was provided. Also the service was done at no charge since it was included with the purchase. Very quick and easy for me since a loner car was provided. Also the service was done at no charge since it was included with the purchase. More

excellent service department we have purchased many vehicles from Wimberley Ford and have been pleased with the service and friendly personnel. We have a ford dealer closer to u we have purchased many vehicles from Wimberley Ford and have been pleased with the service and friendly personnel. We have a ford dealer closer to us and we still go the extra miles to wimberley. More

They are quick and efficient The service department is always friendly and helpful . When you need to wait they have a comfortable waiting room. If you are not waiting they shutt The service department is always friendly and helpful . When you need to wait they have a comfortable waiting room. If you are not waiting they shuttle you or give you something to drive. They make sure you are taken care of. Aging friendly and helpful. More

fast,friendly,and helpful took my explorer in for a oil change and a recall the service department scheduled for the time i needed. As i left the dealership a part came off fr took my explorer in for a oil change and a recall the service department scheduled for the time i needed. As i left the dealership a part came off from underneath the suv took it back and they put it back on within minutes. i wasn't too happy about it coming off i thought it was something to do with the service they did to my suv but i guess it wasn't i apologize and thank them for their quick service. i'm glad the part came off when it did because i was driving the suv to las vegas the next day. More

quick service truck was repaired quickly and ready before time expected. Vicki called as soon as it was done and made arrangements for us to pick up after hours. truck was repaired quickly and ready before time expected. Vicki called as soon as it was done and made arrangements for us to pick up after hours. More

Throttle actuator 1 day turn around A+++ I dropped my vehicle off Sunday & it was ready the next evening. The free car wash was a nice surprise. 1 day turn around A+++ I dropped my vehicle off Sunday & it was ready the next evening. The free car wash was a nice surprise. More

In and out early I was pleased they got me in before my scheduled appointment, I appreciate that they didn’t have me wait until the appointment time and only had to wa I was pleased they got me in before my scheduled appointment, I appreciate that they didn’t have me wait until the appointment time and only had to wait an hour for the service. More

Not a happy customer Unfortunately, I never received the car I originally paid for a car with remote start already on it when the car was manufactured, took a month to get Unfortunately, I never received the car I originally paid for a car with remote start already on it when the car was manufactured, took a month to get an “off the market” remote start installed even though was told it wouldn’t be off the market, I ended up with two key fobs instead of one. After getting the remote start installed - I had nothing but problems with my panic going off whenever another vehicle started or got to close to my car. Was told it wasn’t the remote start that was causing the problems but was in fact told it was user error. 7 months into me owning the car my in-laws asked to have to remote start taken off which c wimberly did and then two weeks later finally called to see if I was having any issues with my vehicle. Installed a new remote start with fortunately no problems, however, c wimberly has lost my business. If I had the money I would have broke the lease I am in and would have turned away and never looked back. More

I Feel like Family! I'm always greeted with a smiling face. Everyone is so friendly and says hello. Asks me how things are going. How my car is doing, etc... Just an amaz I'm always greeted with a smiling face. Everyone is so friendly and says hello. Asks me how things are going. How my car is doing, etc... Just an amazing atmosphere with wonderful people! More

Did not feel valued as a customer Went in for an oil change, multi-point inspection and tire rotation. After sitting for an hour and a half I was informed that they could not do the t Went in for an oil change, multi-point inspection and tire rotation. After sitting for an hour and a half I was informed that they could not do the tire rotation because the lug nuts were swollen. I was then informed that replacing them would cost between $150 and $180. I was able to purchase all new lug nuts from Autozone for $40 and changed them myself with no difficulty. Not sure why it would be so difficult for a fully equipped and certified repair shop, nor why they were trying to overcharge so much for a bunch of nuts. This is the same service center that failed three times to repair a transmission that was under warranty on a previous vehicle I owned. More