C. Wimberley Ford

My lease buyout experience was not as pleasant as the previous leases/purchases I have made in the past. I felt as though staff was rather pushy initially wanting to order a 2023 vehicle before ever ask previous leases/purchases I have made in the past. I felt as though staff was rather pushy initially wanting to order a 2023 vehicle before ever asking if I wanted to buyout my lease or lease another truck. Then when I said I was looking to buyout early, but wanted to check interest rates first, they wanted me to sign right away. I was just checking my interest rates first. Next, when they looked into a second company for interest rates and I had already check with my bank (whose rate was lower) I was asked “you wouldn’t go for 0.05% difference, that would work better for us. That is my money and I am the customer. It’s what works best for myself and my family, not your financial guy. It made me want to take my business elsewhere. I was also never offered any warranties on my vehicle. I end up utilizing my bank at an even lower interest rate. They sent CWimberly a check. I paid taxes and fees with a personal check. It did not appear to be a huge hassle. Bryan was pleasant at the signing, Will was short and too the point. Overall, the last day was ok, but the time leading up to signing left little to be desired. More

Worked hard to get my vehicle into the service department for needed repairs. Great people. for needed repairs. Great people. More

They were able to get us in when our Edge experienced issues on same day, and was returned to us the next, which was great, as it is our only vehicle issues on same day, and was returned to us the next, which was great, as it is our only vehicle More

Great dealership Great People Honest and Friendly. I have bought more than one vehicle from them. Tracy I have bought more than one vehicle from them. Tracy More

Adam Taylor was excellent. Knowledgeable, exceptional customer service. All the staff were pleasant and friendly. Knowledgeable, exceptional customer service. All the staff were pleasant and friendly. More

Did their job above and beyond expectations. No excuses and professional with knowledge of my truck and what is needed. No excuses and professional with knowledge of my truck and what is needed. More

The staff are great polite, and I messed up my appointment time and they still took my vehicle in for service. Thank You so much. appointment time and they still took my vehicle in for service. Thank You so much. More

I won’t be back tired of being ripped off! Priced gouged on made up items 29.00 for swollen lug nuts Really?xxx? No I’m done with you folks Dishonest not very trustworthy Priced gouged on made up items 29.00 for swollen lug nuts Really?xxx? No I’m done with you folks Dishonest not very trustworthy More

I am very disappointed to be driving a brand new car and told that my very loud squeaky brakes are normal. Embarrassing is what it is. JoAnne Klowetter told that my very loud squeaky brakes are normal. Embarrassing is what it is. JoAnne Klowetter More

This is our second car purchase from Tom Ferrier, he always does a outstanding job showing and explaining everything. It was a pleasure dealing with him. always does a outstanding job showing and explaining everything. It was a pleasure dealing with him. More